2024 Polestar Polestar 2: recalls and complaints

NHTSA lists 5 recall campaigns for the 2024 Polestar Polestar 2. The newest campaign is 25V615000. NHTSA received the report on 15 Sep 2025. The NHTSA record gives the component Back Over Prevention / Software. NHTSA has 24 complaints on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V615000, in the NHTSA record

Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 81,466 units in total.

25V61500015 Sep 2025Back Over Prevention / Software
25V4090002 Jul 2025Service Brakes
25V28000025 Apr 2025Back Over Prevention / Software
24V93900018 Dec 2024Air Bags / Frontal / Driver Side / Inflator Module
24V47700026 Jun 2024Equipment / Electrical / Infotainment / Software

25V615000Received 15 Sep 2025. 27,816 units.
Back Over Prevention / Software
Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Consequence, in the NHTSA record
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number RP1069. Owner notification date in the NHTSA record: 12 Jun 2026.
25V409000Received 2 Jul 2025. 2 units.
Service Brakes
Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.
Consequence, in the NHTSA record
A loss of brake function increases the risk of a crash.
Remedy, in the NHTSA record
Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number RP1061. Owner notification date in the NHTSA record: 18 Jul 2025.
25V280000Received 25 Apr 2025. 27,816 units.
Back Over Prevention / Software
Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence, in the NHTSA record
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number RP1056. Owner notification date in the NHTSA record: 20 Jun 2025.
24V939000Received 18 Dec 2024. 7 units.
Air Bags / Frontal / Driver Side / Inflator Module
Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2024 Polestar 2 electric vehicles. The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.
Consequence, in the NHTSA record
An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
Remedy, in the NHTSA record
Dealers will replace the driver's side inner FSAB, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1044.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number RP1044. Owner notification date in the NHTSA record: 17 Jan 2025.
24V477000Received 26 Jun 2024. 25,825 units.
Equipment / Electrical / Infotainment / Software
Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence, in the NHTSA record
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy, in the NHTSA record
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number RP1016. Owner notification date in the NHTSA record: 9 Aug 2024.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

24 complaints, 36 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2024 Polestar Polestar 2: component mentions in complaints
Component		Mentions
Back Over Prevention		14
Electrical System		5
Tires		5
Unknown or Other		3
Visibility/Wiper		2
Visibility		2
Forward Collision Avoidance		1
Parking Brake		1
Power Train		1
Lane Departure		1

The table shows the 10 components with the most mentions, of 11.

Complaints that report a crash: 1
Complaints that report a fire: 0
Injuries in the complaints: 2
Deaths in the complaints: 0
Date of the newest complaint: 26 Aug 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2024 Polestar Polestar 2, by the year NHTSA received them. The largest year is 2025, with 15 complaints.

Investigations

NHTSA investigations that name the 2024 Polestar Polestar 2
Number	Type	Subject	Component	Opened	Closed	Campaign
RQ25004	Recall query	Loss of rear-view camera image	Back Over Prevention / Sensing System / Camera	9 Jul 2025	28 Aug 2026	25V615

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2024 Polestar Polestar 2The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2024 Polestar Polestar 2: recalls and complaints. https://recallregister.com/vehicle/polestar/polestar-2/2024/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Polestar Automotive USA, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2024 Polestar Polestar 2?: 81,466 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Polestar Polestar 2 have for all model years?: NHTSA lists 7 recall campaigns for the Polestar Polestar 2, model years 2021 to 2025. 5 of them name the 2024 model year.
Which component do the complaints about the 2024 Polestar Polestar 2 name most often?: Back Over Prevention: 14 of 36 component mentions.
Is an NHTSA investigation of the 2024 Polestar Polestar 2 open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.