2023 Polestar Polestar 2: recalls and complaints
NHTSA lists 4 recall campaigns for the 2023 Polestar Polestar 2. The newest campaign is 25V615000. NHTSA received the report on 15 Sep 2025. The NHTSA record gives the component Back Over Prevention / Software. NHTSA has 116 complaints on file for this model year. 1 NHTSA investigation names this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V615000, in the NHTSA record
Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 81,460 units in total.
- 25V615000Back Over Prevention / Software
- 25V280000Back Over Prevention / Software
- 24V477000Equipment / Electrical / Infotainment / Software
- 23V476000Suspension / Front / Control Arm / Lower Ball Joint
25V615000Received . 27,816 units.
Back Over Prevention / Software
- Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
- Consequence, in the NHTSA record
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number RP1069. Owner notification date in the NHTSA record: .
25V280000Received . 27,816 units.
Back Over Prevention / Software
- Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence, in the NHTSA record
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number RP1056. Owner notification date in the NHTSA record: .
24V477000Received . 25,825 units.
Equipment / Electrical / Infotainment / Software
- Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence, in the NHTSA record
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Remedy, in the NHTSA record
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number RP1016. Owner notification date in the NHTSA record: .
23V476000Received . 3 units.
Suspension / Front / Control Arm / Lower Ball Joint
- Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
- Consequence, in the NHTSA record
The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number R10245. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
116 complaints, 148 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2023 Polestar Polestar 2
- All 2023 vehicles
| Component | 2023 Polestar 2 | All 2023 vehicles | Polestar 2, all years | Mentions |
|---|---|---|---|---|
| Back Over Prevention | 628.4 | 19.7 | 591.6 | 93 |
| Unknown or Other | 74.3 | 109.9 | 88.3 | 11 |
| Electrical System | 54.1 | 149.7 | 89.6 | 8 |
| Visibility/Wiper | 47.3 | 33.1 | 55.3 | 7 |
| Fuel/Propulsion System | 33.8 | 44.7 | 22.4 | 5 |
| Vehicle Speed Control | 27 | 35.3 | 13.2 | 4 |
| Exterior Lighting | 20.3 | 18.5 | 7.9 | 3 |
| Service Brakes | 13.5 | 63.7 | 9.2 | 2 |
| Power Train | 13.5 | 78.9 | 11.9 | 2 |
| Structure | 13.5 | 28.3 | 6.6 | 2 |
The table shows the 10 components with the most mentions, of 18.
- Complaints that report a crash
- 1
- Complaints that report a fire
- 0
- Injuries in the complaints
- 2
- Deaths in the complaints
- 0
- Date of the newest complaint
- 24 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| RQ25004 | Recall query | Loss of rear-view camera image | Back Over Prevention / Sensing System / Camera | 9 Jul 2025 | 28 Aug 2026 | 25V615 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Polestar recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2023 Polestar Polestar 2The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2023 Polestar Polestar 2: recalls and complaints. https://recallregister.com/vehicle/polestar/polestar-2/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Polestar Automotive USA, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2023 Polestar Polestar 2?
- 81,460 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Polestar Polestar 2 have for all model years?
- NHTSA lists 7 recall campaigns for the Polestar Polestar 2, model years 2021 to 2025. 4 of them name the 2023 model year.
- Which component do the complaints about the 2023 Polestar Polestar 2 name most often?
- Back Over Prevention: 93 of 148 component mentions, or 628.4 per 1,000. For all 2023 vehicles the figure is 19.7 per 1,000.
- Is an NHTSA investigation of the 2023 Polestar Polestar 2 open?
- No. The 1 investigation that names this model year has a closing date in the NHTSA file.