2021 Polestar Polestar 2: recalls and complaints
NHTSA lists 5 recall campaigns for the 2021 Polestar Polestar 2. The newest campaign is 25V615000. NHTSA received the report on 15 Sep 2025. The NHTSA record gives the component Back Over Prevention / Software. NHTSA has 147 complaints on file for this model year. 2 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V615000, in the NHTSA record
Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
5 campaigns, newest first. 84,916 units in total.
- 25V615000Back Over Prevention / Software
- 25V409000Service Brakes
- 25V280000Back Over Prevention / Software
- 24V477000Equipment / Electrical / Infotainment / Software
- 21V110000Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm) / Software
25V615000Received . 27,816 units.
Back Over Prevention / Software
- Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
- Consequence, in the NHTSA record
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number RP1069. Owner notification date in the NHTSA record: .
25V409000Received . 2 units.
Service Brakes
- Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.
- Consequence, in the NHTSA record
A loss of brake function increases the risk of a crash.
- Remedy, in the NHTSA record
Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number RP1061. Owner notification date in the NHTSA record: .
25V280000Received . 27,816 units.
Back Over Prevention / Software
- Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence, in the NHTSA record
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number RP1056. Owner notification date in the NHTSA record: .
24V477000Received . 25,825 units.
Equipment / Electrical / Infotainment / Software
- Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence, in the NHTSA record
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Remedy, in the NHTSA record
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number RP1016. Owner notification date in the NHTSA record: .
21V110000Received . 3,457 units.
Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm) / Software
- Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
- Consequence, in the NHTSA record
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
- Remedy, in the NHTSA record
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number R10079. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
147 complaints, 193 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2021 Polestar Polestar 2
- All 2021 vehicles
| Component | 2021 Polestar 2 | All 2021 vehicles | Polestar 2, all years | Mentions |
|---|---|---|---|---|
| Back Over Prevention | 637.3 | 18.8 | 591.6 | 123 |
| Unknown or Other | 67.4 | 100.7 | 88.3 | 13 |
| Visibility/Wiper | 67.4 | 26.1 | 55.3 | 13 |
| Forward Collision Avoidance | 46.6 | 92.8 | 29 | 9 |
| Electrical System | 46.6 | 131.6 | 89.6 | 9 |
| Lane Departure | 31.1 | 20.5 | 23.7 | 6 |
| Suspension | 20.7 | 23.1 | 11.9 | 4 |
| Air Bags | 15.5 | 31.5 | 6.6 | 3 |
| Fuel/Propulsion System | 15.5 | 46.3 | 22.4 | 3 |
| Seat Belts | 10.4 | 12.6 | 5.3 | 2 |
The table shows the 10 components with the most mentions, of 16.
- Complaints that report a crash
- 2
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 5 Aug 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| RQ25004 | Recall query | Loss of rear-view camera image | Back Over Prevention / Sensing System / Camera | 9 Jul 2025 | 28 Aug 2026 | 25V615 |
| DP22005 | Defect petition | Pedestrian alert sounds | Electrical System / Propulsion System | 27 Jan 2023 | 7 Aug 2023 | 22V063000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Polestar recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2021 Polestar Polestar 2The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2021 Polestar Polestar 2: recalls and complaints. https://recallregister.com/vehicle/polestar/polestar-2/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Polestar Automotive USA, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2021 Polestar Polestar 2?
- 84,916 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Polestar Polestar 2 have for all model years?
- NHTSA lists 7 recall campaigns for the Polestar Polestar 2, model years 2021 to 2025. 5 of them name the 2021 model year.
- Which component do the complaints about the 2021 Polestar Polestar 2 name most often?
- Back Over Prevention: 123 of 193 component mentions, or 637.3 per 1,000. For all 2021 vehicles the figure is 18.8 per 1,000.
- Is an NHTSA investigation of the 2021 Polestar Polestar 2 open?
- No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.