Recall Register

2012 Pierce Arrow XT: recalls and complaints

NHTSA lists 11 recall campaigns for the 2012 Pierce Arrow XT. The newest campaign is 22V809000. NHTSA received the report on 27 Oct 2022. The NHTSA record gives the component Structure / Critical Fasteners. NHTSA has no complaint on file for this model year. 2 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 22V809000, in the NHTSA record

Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

11 campaigns, newest first. 2,695 units in total.

  1. 22V809000Received . 299 units.

    Structure / Critical Fasteners

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
    Consequence, in the NHTSA record
    The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
    Remedy, in the NHTSA record
    Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B323. Owner notification date in the NHTSA record: .

  2. 19V022000Received . 994 units.

    Electrical System / Software

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
    Consequence, in the NHTSA record
    If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B295. Owner notification date in the NHTSA record: .

  3. 18V463000Received . 17 units.

    Structure

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
    Consequence, in the NHTSA record
    If the bracket falls, it could strike a person below.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B290. Owner notification date in the NHTSA record: .

  4. 17V349000Received . 29 units.

    Suspension

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
    Consequence, in the NHTSA record
    If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.

    Report filed by Pierce Manufacturing. Owner notification date in the NHTSA record: .

  5. 17V348000Received . 225 units.

    Power Train / Axle Assembly / Axle Shaft

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
    Consequence, in the NHTSA record
    Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B283. Owner notification date in the NHTSA record: .

  6. 16V186000Received . 36 units.

    Equipment

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.
    Consequence, in the NHTSA record
    If the flashlight battery pack overheats, it can increase the risk of a fire.
    Remedy, in the NHTSA record
    Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74B271.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B271. Owner notification date in the NHTSA record: .

  7. 14V660000Received . 135 units.

    Suspension / Front / Control Arm / Lower Arm

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
    Consequence, in the NHTSA record
    If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B257. Owner notification date in the NHTSA record: .

  8. 13V518000Received . 349 units.

    Exterior Lighting / Turn Signal

    Defect, in the NHTSA record
    Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
    Consequence, in the NHTSA record
    The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B244. Owner notification date in the NHTSA record: .

  9. 13V435000Received . 22 units.

    Parking Brake

    Defect, in the NHTSA record
    Pierce Manufacturing Inc. is recalling certain model year 2012-2013 Arrow XT and Velocity emergency vehicles, manufactured January 1, 2012, through June 14, 2013 and equipped with quarter-turn ball valves installed between the glad hands connectors and the parking brake system. If the ball valves are left in the closed position, air pressure can build up on the parking brake circuit side and prevent the application of the spring park brakes when the parking brake valve is activated in the cab.
    Consequence, in the NHTSA record
    This may allow the vehicle to unexpectedly roll, increasing the risk of personal injury or a vehicle crash.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will remove the quarter turn ball valves and connect the glad hand signal hose into the primary air tank, free of charge. The recall began on December 20, 2013. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B243.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B243. Owner notification date in the NHTSA record: .

  10. 12V311000Received . 313 units.

    Fuel System, Diesel

    Defect, in the NHTSA record
    Pierce is recalling certain model year 2010-2012 vehicles manufactured from august 28, 2010, through march 27, 2012, equipped with detroit diesel dd13 EPA 2007 and EPA 2010 diesel engines. The pump to rail high pressure fuel line support system used on these engines is sensitive to assembly torque and may be damaged during service work. As a result of other repairs, the line supports may loosen, potentially leading to fuel line cracking and a fuel leak.
    Consequence, in the NHTSA record
    A fuel leak in the presence of an ignition source may result in a fire.
    Remedy, in the NHTSA record
    Pierce will notify owners, and the high pressure fuel line support system will be replaced by daimler truck north america (dtna) authorized service facilities, free of charge. The safety recall began on july 18, 2012. Owners may contact dtna at 1-800-547-0712 or pierce manufacturing, INC. At 1-920-832-3000.

    Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B233. Owner notification date in the NHTSA record: .

  11. 12V080000Received . 276 units.

    Engine and Engine Cooling / Engine / Diesel

    Defect, in the NHTSA record
    Pierce is recalling certain model year 2010-2012 arrow xt, dash cf, quantum and velocity emercency vehicles manufactured from october 13, 2010, through february 8, 2012, and equipped with detroit diesel dd13 EPA 2010 engines. The engine shutdown software normally provided to protect the engine and vehicle may not have been disabled on engines intended for emergency vehicle applications.
    Consequence, in the NHTSA record
    If the vehicle operator receives and ignores multiple warnings indicating the need for operator intervention, the engine may shut down unexpectedly. Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.
    Remedy, in the NHTSA record
    Pierce will notify owners, and detroit diesel dealers will disable the engine shutdown software, free of charge. Pierce has not provided a notification schedule. Owners may contact pierce at 888-974-3723.

    Report filed by PIERCE MANUFACTURING. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2012 Pierce Arrow XT
NumberTypeSubjectComponentOpenedClosedCampaign
PE18009Preliminary evaluationUnintended aerial platform movementElectrical System / Instrument Cluster/Panel21 Aug 20188 Apr 201919V022000
PE15008Preliminary evaluationFront suspension ball joint failureSuspension / Front / Control Arm / Lower Ball Joint27 Feb 201520 Nov 201515V615000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19981
  2. 19992
  3. 20003
  4. 20013
  5. 20024
  6. 20036
  7. 20047
  8. 20058
  9. 20068
  10. 200713
  11. 200816
  12. 200915
  13. 201016
  14. 201112
  15. 201211
  16. 201311
  17. 20147
  18. 201514
  19. 201614
  20. 20179
  21. 20188
  22. 20199
  23. 20209
  24. 20218
  25. 20226
  26. 20233
  27. 20241
  28. 20252
  29. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2012 Pierce Arrow XT: recalls and complaints. https://recallregister.com/vehicle/pierce/arrow-xt/2012/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Pierce Manufacturing

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2012 Pierce Arrow XT?
2,695 units in 11 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Pierce Arrow XT have for all model years?
NHTSA lists 56 recall campaigns for the Pierce Arrow XT, model years 1998 to 2026. 11 of them name the 2012 model year.
Is an NHTSA investigation of the 2012 Pierce Arrow XT open?
No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.