Recall Register

2003 Pierce Arrow XT: recalls and complaints

NHTSA lists 6 recall campaigns for the 2003 Pierce Arrow XT. The newest campaign is 17V348000. NHTSA received the report on 30 May 2017. The NHTSA record gives the component Power Train / Axle Assembly / Axle Shaft. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 17V348000, in the NHTSA record

Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 17,967 units in total.

  • 17V348000Power Train / Axle Assembly / Axle Shaft
  • 13V525000Equipment
  • 11V384000Fuel System, Other
  • 11V255000Vehicle Speed Control / Accelerator Pedal
  • 10V423000Steering
  • 05V355000Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings

  1. 17V348000Received . 225 units.

    Power Train / Axle Assembly / Axle Shaft

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
    Consequence, in the NHTSA record
    Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B283. Owner notification date in the NHTSA record: .

  2. 13V525000Received . 3,115 units.

    Equipment

    Defect, in the NHTSA record
    Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2000-2009 Enforcer and model year 2000-2010 Dash, Lance, and Arrow XT vehicles. While raising or lowering the cab as part of vehicle maintenance, the mounts on which the cab tilt cylinders pivot may fatigue and fail allowing the cab to fall until the safety catch activates.
    Consequence, in the NHTSA record
    If a person is in the path of the moving cab when a mount fails, the person may be hit by the falling cab, increasing the risk of injury.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will affix new safety signs advising the operator to stay clear of the cab while it is being tilted, free of charge. The recall began on January 6, 2014. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B240.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B240. Owner notification date in the NHTSA record: .

  3. 11V384000Received . 6,803 units.

    Fuel System, Other

    Defect, in the NHTSA record
    Pierce has decided that certain model year 1995-2008 arrow xt, dash, custom contender, lance, enforcer, pierce arrow, quantum, saber and commercial fire trucks manufactured from january 2, 1995, through january 21, 2008, contain a safety defect. These vehicles are equipped with fuel tank straps that may corrode due to winter road salt or liquid de-icing chemicals. If the fuel tank straps corrode sufficiently, the fuel tank supporting straps may fracture and the fuel tank may fall from the vehicle.
    Consequence, in the NHTSA record
    The vehicles may lose power and stall. In addition, the fuel tank may rupture and spill diesel fuel on the roadway. Either of these outcomes may cause a fire truck or surrounding vehicles to slip or slide on the roadway surface, increasing the risk of a crash.
    Remedy, in the NHTSA record
    For fire trucks that are less than 10 years old, dealers will inspect the fuel tank straps and replace them if necessary with stainless steel straps free of charge. For vehicles that are older than 10 years, pierce is not offering a free remedy, but will offer for purchase replacement fuel tanks straps and provide instructions for installation. The safety recall began on august 27, 2011. Owners may contact pierce at 1-920-832-3000.

    Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B218. Owner notification date in the NHTSA record: .

  4. 11V255000Received . 5,022 units.

    Vehicle Speed Control / Accelerator Pedal

    Defect, in the NHTSA record
    Pierce is recalling certain model year 1999-2008 arrow xt, dash, lance, and enforcer fire apparatus manufactured from june 22, 1999, through may 12, 2008, and equipped with an electronic accelerator pedal. After repeated use with excessive force, the accelerator pedal arm may bend and cause the pedal to move closer to the floor. If the pedal arm bends far enough, the pedal may contact the cab floor without warning and stick in the full throttle position.
    Consequence, in the NHTSA record
    If the accelerator pedal becomes stuck, the operator may lose control of the vehicle increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will remove the existing accelerator arm and install a redesigned pedal arm free of charge. The safety recall is expected to begin on or about may 9, 2011. Owners may contact pierce at 1-920-832-3000.

    Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B215. Owner notification date in the NHTSA record: .

  5. 10V423000Received . 2,652 units.

    Steering

    Defect, in the NHTSA record
    Pierce is recalling certain model year 1998 through 2008 arrow xt, lance, velocity, enforcer, impel, and dash custom fire apparatus vehicles manufactured from may 30, 1998 through november 25, 2008. The steering gear bracket may fracture and break. If this occurs the steering gear may detach from the vehicle.
    Consequence, in the NHTSA record
    Detachment of the steering gear will result in a loss of steering control that could cause a crash.
    Remedy, in the NHTSA record
    Pierce will notify owners and dealers will install a new steering gear mounting bracket free of charge. The safety recall began on october 12, 2010. Owners are being instructed to inspect the steering gear bracket prior to each trip. The remedy to repair this defect is expected to begin no earlier the january 31, 2011. Owners may contact pierce at 1-888-974-3723.

    Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B207. Owner notification date in the NHTSA record: .

  6. 05V355000Received . 150 units.

    Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings

    Defect, in the NHTSA record
    On certain fire trucks, interference may occur between the aerial front axle interlock sensor bracket and the front air brake hose. This condition occurs during full turn steering and full suspension jounce compression.
    Consequence, in the NHTSA record
    This interference may cause chafing leading to a potential front air brake hose failure. In the event of a front brake hose failure, loss of front braking will occur, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will remove the existing front axle interlock sensor bracket and install a new bracket in a new location avoiding the front axle brake hose. The recall began on october 13, 2005. Owners may contact pierce at 920-832-3249.

    Report filed by PIERCE MANUFACTURING. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2003 Pierce Arrow XT
NumberTypeSubjectComponentOpenedClosedCampaign
EQ11003InvestigationWilliams Controls Accelerator PedalsVehicle Speed Control / Accelerator Pedal12 May 201119 Jul 2011

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19981
  2. 19992
  3. 20003
  4. 20013
  5. 20024
  6. 20036
  7. 20047
  8. 20058
  9. 20068
  10. 200713
  11. 200816
  12. 200915
  13. 201016
  14. 201112
  15. 201211
  16. 201311
  17. 20147
  18. 201514
  19. 201614
  20. 20179
  21. 20188
  22. 20199
  23. 20209
  24. 20218
  25. 20226
  26. 20233
  27. 20241
  28. 20252
  29. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2003 Pierce Arrow XT: recalls and complaints. https://recallregister.com/vehicle/pierce/arrow-xt/2003/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Pierce Manufacturing

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2003 Pierce Arrow XT?
17,967 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Pierce Arrow XT have for all model years?
NHTSA lists 56 recall campaigns for the Pierce Arrow XT, model years 1998 to 2026. 6 of them name the 2003 model year.
Is an NHTSA investigation of the 2003 Pierce Arrow XT open?
No. The 1 investigation that names this model year has a closing date in the NHTSA file.