2007 Pierce Arrow XT: recalls and complaints

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

• 19V0220002 Jan 2019Electrical System / Software
• 18V46300011 Jul 2018Structure
• 17V34800030 May 2017Power Train / Axle Assembly / Axle Shaft
• 15V6150001 Oct 2015Suspension / Front / Control Arm / Lower Ball Joint
• 13V52500022 Oct 2013Equipment
• 11V5270001 Nov 2011Electronic Stability Control (ESC)
• 11V25500026 Apr 2011Vehicle Speed Control / Accelerator Pedal
• 10V42300021 Sep 2010Steering
• 10V3170008 Jul 2010Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
• 10V1950007 May 2010Engine and Engine Cooling
• 09V34100031 Aug 2009Air Bags / Side/Window / Curtain
• 08V57400031 Oct 2008Engine and Engine Cooling / Engine / Diesel
• 08V02000015 Jan 2008Steering / Gear Box / Shaft Pitman

1. 19V022000Received 2 Jan 2019. 994 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

   Consequence, in the NHTSA record

   If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B295. Owner notification date in the NHTSA record: 28 Feb 2019.

2. 18V463000Received 11 Jul 2018. 17 units.

   Structure

   Defect, in the NHTSA record

   Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.

   Consequence, in the NHTSA record

   If the bracket falls, it could strike a person below.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B290. Owner notification date in the NHTSA record: 22 Aug 2018.

3. 17V348000Received 30 May 2017. 225 units.

   Power Train / Axle Assembly / Axle Shaft

   Defect, in the NHTSA record

   Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.

   Consequence, in the NHTSA record

   Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B283. Owner notification date in the NHTSA record: 3 Jun 2020.

4. 15V615000Received 1 Oct 2015. 910 units.

   Suspension / Front / Control Arm / Lower Ball Joint

   Defect, in the NHTSA record

   Pierce Manufacturing (Pierce) is recalling certain model year 2006-2007 Arrow XT, Dash, Enforcer, Lance, Impel, and Quantum vehicles manufactured January 1, 2006, to March 31, 2007. In the affected vehicles, tears in the ball joint protective boots may result in contamination of the ball joints.

   Consequence, in the NHTSA record

   The contamination may cause premature ball joint failure and the wheel to disengage from the control arm, increasing the risk of a vehicle crash.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will inspect the affected vehicles for torn ball joint boots. Pierce will also evaluate the ball joint wear. Ball joints with an unexpected level of wear will be replaced. These repairs will be performed free of charge. The recall began on December 10, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B267.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B267. Owner notification date in the NHTSA record: 10 Dec 2015.

5. 13V525000Received 22 Oct 2013. 3,115 units.

   Equipment

   Defect, in the NHTSA record

   Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2000-2009 Enforcer and model year 2000-2010 Dash, Lance, and Arrow XT vehicles. While raising or lowering the cab as part of vehicle maintenance, the mounts on which the cab tilt cylinders pivot may fatigue and fail allowing the cab to fall until the safety catch activates.

   Consequence, in the NHTSA record

   If a person is in the path of the moving cab when a mount fails, the person may be hit by the falling cab, increasing the risk of injury.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will affix new safety signs advising the operator to stay clear of the cab while it is being tilted, free of charge. The recall began on January 6, 2014. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B240.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B240. Owner notification date in the NHTSA record: 6 Jan 2014.

6. 11V527000Received 1 Nov 2011. 724 units.

   Electronic Stability Control (ESC)

   Defect, in the NHTSA record

   Pierce manufacturing (pierce) is recalling certain model year 2007-2011 arrow xtand velocity, model year 2008-2011 custom contender, impel, quantum and model year 2009-2011 saber emergency trucks, equipped with meritor wabco electronic stability control (ESC) modules, manufactured from december 19, 2007, through october 7, 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.

   Consequence, in the NHTSA record

   If the driver is slow to react during this ESC intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Pierce is working with meritor wabco and will replace the control module free of charge. The safety recall began on december 16, 2011. Owners may contact meritor wabco at 1-248-435-8001 or pierce at 1-920-832-3000.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B226. Owner notification date in the NHTSA record: 16 Dec 2011.

7. 11V255000Received 26 Apr 2011. 5,022 units.

   Vehicle Speed Control / Accelerator Pedal

   Defect, in the NHTSA record

   Pierce is recalling certain model year 1999-2008 arrow xt, dash, lance, and enforcer fire apparatus manufactured from june 22, 1999, through may 12, 2008, and equipped with an electronic accelerator pedal. After repeated use with excessive force, the accelerator pedal arm may bend and cause the pedal to move closer to the floor. If the pedal arm bends far enough, the pedal may contact the cab floor without warning and stick in the full throttle position.

   Consequence, in the NHTSA record

   If the accelerator pedal becomes stuck, the operator may lose control of the vehicle increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will remove the existing accelerator arm and install a redesigned pedal arm free of charge. The safety recall is expected to begin on or about may 9, 2011. Owners may contact pierce at 1-920-832-3000.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B215. Owner notification date in the NHTSA record: 9 May 2011.

8. 10V423000Received 21 Sep 2010. 2,652 units.

   Steering

   Defect, in the NHTSA record

   Pierce is recalling certain model year 1998 through 2008 arrow xt, lance, velocity, enforcer, impel, and dash custom fire apparatus vehicles manufactured from may 30, 1998 through november 25, 2008. The steering gear bracket may fracture and break. If this occurs the steering gear may detach from the vehicle.

   Consequence, in the NHTSA record

   Detachment of the steering gear will result in a loss of steering control that could cause a crash.

   Remedy, in the NHTSA record

   Pierce will notify owners and dealers will install a new steering gear mounting bracket free of charge. The safety recall began on october 12, 2010. Owners are being instructed to inspect the steering gear bracket prior to each trip. The remedy to repair this defect is expected to begin no earlier the january 31, 2011. Owners may contact pierce at 1-888-974-3723.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B207. Owner notification date in the NHTSA record: 12 Oct 2010.

9. 10V317000Received 8 Jul 2010. 45 units.

   Service Brakes, Hydraulic / Foundation Components / Disc / Caliper

   Defect, in the NHTSA record

   Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, enforcer, impel, quantum, and velocity fire trucks manufactured from october 11, 2006 through june 16, 2010 and equipped with meritor wabco ex225 rear disc brakes and onspot automatic tire chains. The meritor wabco ex225 rear disc brake caliper may interfere with the onspot automatic tire chain brackets. This interference may restrict the caliper from full movement.

   Consequence, in the NHTSA record

   If this interference occurs, braking performance may be reduced without warning and a crash may occur.

   Remedy, in the NHTSA record

   Dealers will install new automatic tire chain brackets. The new brackets provide additional clearance for the full actuation of the disc brake calipers. This service will be performed free of charge. The safety recall began in july 2010. Owners may contact pierce at 1-920-832-3000.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830.

10. 10V195000Received 7 May 2010. 827 units.

    Engine and Engine Cooling

    Defect, in the NHTSA record

    Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, lance, quantum, and velocity emergency vehicles manufactured from december 20, 2006, through february 1, 2010, equipped with detroit diesel series 60 engines. The engine may shut down unexpectedly when a diesel particulate filter over temperature condition is detected.

    Consequence, in the NHTSA record

    Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.

    Remedy, in the NHTSA record

    Owners will be notified by detroit diesel and detroit diesel will repair the vehicles free of charge by reprogramming the engine control logic to illuminate a malfunction indicator light without requesting engine shutdown. Please see daimler trucks' defect report 10e-005. The safety recall began on may 28, 2010. Owners may contact daimler trucks at 1-800-547-0712 or pierce at 1-920-832-3000.

    Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830. Owner notification date in the NHTSA record: 28 May 2010.

11. 09V341000Received 31 Aug 2009. 28 units.

    Air Bags / Side/Window / Curtain

    Defect, in the NHTSA record

    Pierce is recalling certain model year 2007 through 2009 fire trucks equipped with side-roll protection systems. The sensor designed to detect vehicle roll can malfunction resulting in an inadvertent deployment of the protection system.

    Consequence, in the NHTSA record

    Inadvertent deployment of the side-roll protection system could result in a vehicle crash or injury to an out of position occupant.

    Remedy, in the NHTSA record

    Pierce will notify owners and the vehicles will be repaired free of charge. The safety recall began on august 31, 2009. Owners may contact pierce toll-free at 1-888-974-3723.

    Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830. Owner notification date in the NHTSA record: 31 Aug 2009.

12. 08V574000Received 31 Oct 2008. 76 units.

    Engine and Engine Cooling / Engine / Diesel

    Defect, in the NHTSA record

    Pierce is recalling 76 my 2007-2008 arrow xt and velocity fire trucks equipped with caterpillar c13 diesel engines. The extension pipes attached to the aftertreatment regeneration device (ard) may develop a hole, and heat and flame may escape during a regeneration of the diesel particulate filter.

    Consequence, in the NHTSA record

    This may result in a fire hazard.

    Remedy, in the NHTSA record

    Pierce is working with caterpillar to repair these vehicles (please see 08e054). Owners may contact caterpillar at 1-800-447-4986 or pierce at 1-920-832-3000.

    Report filed by PIERCE MANUFACTURING. Owner notification date in the NHTSA record: 7 Jan 2009.

13. 08V020000Received 15 Jan 2008. 22 units.

    Steering / Gear Box / Shaft Pitman

    Defect, in the NHTSA record

    On certain fire trucks equipped with trw steering gears, models tas85 and rcs85, these steering gears contain potentially defective sector shafts with an incorrect gear tooth which may interfere with the rack-piston teeth, resulting in a stick or bind condition.

    Consequence, in the NHTSA record

    This condition has the potential to cause the steering gear to stall and restrict the steering turning angle of the vehicle which could result in a vehicle crash.

    Remedy, in the NHTSA record

    Pierce is working with trw to replace the defective steering gear (please see 07e101). The recall began on january 11, 2008. Owners ontact trw at 765-429-1768 or pierce at 920-832-3249.

    Report filed by PIERCE MANUFACTURING.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19981
2. 19992
3. 20003
4. 20013
5. 20024
6. 20036
7. 20047
8. 20058
9. 20068
10. 200713
11. 200816
12. 200915
13. 201016
14. 201112
15. 201211
16. 201311
17. 20147
18. 201514
19. 201614
20. 20179
21. 20188
22. 20199
23. 20209
24. 20218
25. 20226
26. 20233
27. 20241
28. 20252
29. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Pierce Arrow XT: all model years
• Pierce: 13 model lines

Follow by RSS:Pierce recallsVehicle recalls

• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2007 Pierce Arrow XTThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2007 Pierce Arrow XT?

14,657 units in 13 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Pierce Arrow XT have for all model years?

NHTSA lists 56 recall campaigns for the Pierce Arrow XT, model years 1998 to 2026. 13 of them name the 2007 model year.

Is an NHTSA investigation of the 2007 Pierce Arrow XT open?

No. Each of the 3 investigations that name this model year has a closing date in the NHTSA file.