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2011 Pierce Arrow XT
12 recall campaigns and 0 complaints are on NHTSA's register for the 2011 Pierce Arrow XT; the recalls concern structure, electrical system and power train.
No consumer complaints for this model year are in the NHTSA file.
NHTSA's Office of Defects Investigation has opened 3 investigations naming this model year.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
Filed by Pierce Manufacturing (manufacturer campaign 74B323); components: structure:critical fasteners; equipment:mechanical.
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Filed by Pierce Manufacturing (manufacturer campaign 74B295).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Consequence: If the bracket falls, it could strike a person below.
Remedy: Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Filed by Pierce Manufacturing (manufacturer campaign 74B290).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Consequence: Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Filed by Pierce Manufacturing (manufacturer campaign 74B283).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.
Consequence: If the flashlight battery pack overheats, it can increase the risk of a fire.
Remedy: Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74B271.
Filed by Pierce Manufacturing (manufacturer campaign 74B271).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
Consequence: If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.
Filed by Pierce Manufacturing (manufacturer campaign 74B257).
Defect, as filed: Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
Consequence: The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.
Filed by Pierce Manufacturing (manufacturer campaign 74B244); components: exterior lighting:turn signal; electrical system.
Defect, as filed: Pierce is recalling certain model year 2010-2012 vehicles manufactured from august 28, 2010, through march 27, 2012, equipped with detroit diesel dd13 EPA 2007 and EPA 2010 diesel engines. The pump to rail high pressure fuel line support system used on these engines is sensitive to assembly torque and may be damaged during service work. As a result of other repairs, the line supports may loosen, potentially leading to fuel line cracking and a fuel leak.
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Pierce will notify owners, and the high pressure fuel line support system will be replaced by daimler truck north america (dtna) authorized service facilities, free of charge. The safety recall began on july 18, 2012. Owners may contact dtna at 1-800-547-0712 or pierce manufacturing, INC. At 1-920-832-3000.
Filed by PIERCE MANUFACTURING (manufacturer campaign 74B233); components: fuel system, diesel; engine and engine cooling:engine:diesel.
Defect, as filed: Pierce is recalling certain model year 2010-2012 arrow xt, dash cf, quantum and velocity emercency vehicles manufactured from october 13, 2010, through february 8, 2012, and equipped with detroit diesel dd13 EPA 2010 engines. The engine shutdown software normally provided to protect the engine and vehicle may not have been disabled on engines intended for emergency vehicle applications.
Consequence: If the vehicle operator receives and ignores multiple warnings indicating the need for operator intervention, the engine may shut down unexpectedly. Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.
Remedy: Pierce will notify owners, and detroit diesel dealers will disable the engine shutdown software, free of charge. Pierce has not provided a notification schedule. Owners may contact pierce at 888-974-3723.
Filed by PIERCE MANUFACTURING.
Defect, as filed: Pierce manufacturing (pierce) is recalling certain model year 2007-2011 arrow xtand velocity, model year 2008-2011 custom contender, impel, quantum and model year 2009-2011 saber emergency trucks, equipped with meritor wabco electronic stability control (ESC) modules, manufactured from december 19, 2007, through october 7, 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
Consequence: If the driver is slow to react during this ESC intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
Remedy: Pierce is working with meritor wabco and will replace the control module free of charge. The safety recall began on december 16, 2011. Owners may contact meritor wabco at 1-248-435-8001 or pierce at 1-920-832-3000.
Filed by PIERCE MANUFACTURING (manufacturer campaign 74B226).
Defect, as filed: Pierce is recalling certain model year 2011 arrow xt, custom contender, dash cf, impel, saber, and velocity emergency vehicles manufactured from january 24, 2011, through april 19, 2011, equipped with a cummins isb, isx, isc, or isl diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
Consequence: If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
Remedy: Pierce is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on october 10, 2011. Owners may contact cummins at 1-812-377-5000 or pierce at 1-920-832-3000.
Filed by PIERCE MANUFACTURING (manufacturer campaign 74B221).
Defect, as filed: Pierce is recalling certain model year 2009-2011 arrow xt and velocity fire apparatus manufactured from june 30, 2009, through march 15, 2011. The front axle of these vehicles were built with michelin 365/70r22.5 xza tires installed on 12.25 inch wide wheels. These tires require 10.5 inch wide wheels. Therefore, these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 120, "tire selection and rims for motor vehicles other than passenger cars."
Consequence: The wider 12.25 inch wheel may cause the tire bead to separate from the rim. This tire bead separation can cause a tire failure that may cause the vehicle to crash without prior warning.
Remedy: Dealers will install new 10.5 inch wide wheels and new michelin 365/70r22.5 zxa tires on the front axle of the fire apparatus free of charge. The safety recall began on april 15, 2011. Owners may contact pierce at 1-920-832-3000.
Filed by PIERCE MANUFACTURING (manufacturer campaign 74B213).
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
No consumer complaints for this model year are in the NHTSA file.
Investigations
| Action | Type | Subject | Component | Opened | Closed | Recall |
|---|---|---|---|---|---|---|
| PE18009 | Preliminary evaluation | Unintended aerial platform movement | electrical system: instrument cluster/panel | 21 Aug 2018 | 8 Apr 2019 | 19V022000 |
| PE15008 | Preliminary evaluation | Front suspension ball joint failure | suspension:front:control arm:lower ball joint | 27 Feb 2015 | 20 Nov 2015 | 15V615000 |
| PE14009 | Preliminary evaluation | Front Lower Control Arm Failing | steering:linkages:knuckle:spindle:arm | 26 Mar 2014 | 29 Oct 2014 | 14V660000 |
Other Pierce Arrow XT model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 1998 NHTSA | 1 | 0 | 2,652 |
| 1999 | 2 | 0 | 2,877 |
| 2000 | 3 | 0 | 5,992 |
| 2001 | 3 | 0 | 5,992 |
| 2002 | 4 | 0 | 6,142 |
| 2003 | 6 | 0 | 17,967 |
| 2004 | 7 | 0 | 12,207 |
| 2005 | 8 | 1 | 12,266 |
| 2006 | 8 | 0 | 13,790 |
| 2007 | 13 | 0 | 14,657 |
| 2008 | 16 | 1 | 14,465 |
| 2009 | 15 | 0 | 6,902 |
| 2010 | 16 | 0 | 7,433 |
| 2011 | 12 | 0 | 3,391 |
| 2012 | 11 | 0 | 2,695 |
| 2013 | 11 | 0 | 2,442 |
| 2014 | 7 | 0 | 1,752 |
| 2015 | 14 | 0 | 3,437 |
| 2016 | 14 | 6 | 3,364 |
| 2017 | 9 | 0 | 5,454 |
| 2018 | 8 | 0 | 5,812 |
| 2019 | 9 | 0 | 4,652 |
| 2020 | 9 | 0 | 4,481 |
| 2021 | 8 | 0 | 4,525 |
| 2022 | 6 | 0 | 1,882 |
| 2023 | 3 | 0 | 1,052 |
| 2024 NHTSA | 1 | 0 | 674 |
| 2025 | 2 | 0 | 725 |
| 2026 NHTSA | 1 | 0 | 674 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Pierce Arrow XT model years · Pierce: 13 model lines
Questions and answers
How many recalls does the 2011 Pierce Arrow XT have?
12 NHTSA recall campaigns name this model year; the most recent, 22V809000, was reported to NHTSA on 27 Oct 2022 and concerns structure:critical fasteners. Across all model years the Pierce Arrow XT line has 56 campaigns.
Is there an open NHTSA investigation into the 2011 Pierce Arrow XT?
NHTSA's investigation file lists 3 actions naming this model year; the table above shows each action's opening and closing dates. An action with no closing date was still open when the file was produced.
What component do owners of the 2011 Pierce Arrow XT complain about most?
No complaints for this model year are in the NHTSA file.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.