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2004 Pierce Arrow XT
NHTSA lists 7 recall campaigns for the 2004 Pierce Arrow XT, covering electrical system, power train and equipment, and 0 consumer complaints received since 1995.
No consumer complaints for this model year are in the NHTSA file.
NHTSA's Office of Defects Investigation has opened 2 investigations naming this model year.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Filed by Pierce Manufacturing (manufacturer campaign 74B295).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Consequence: Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Filed by Pierce Manufacturing (manufacturer campaign 74B283).
Defect, as filed: Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2000-2009 Enforcer and model year 2000-2010 Dash, Lance, and Arrow XT vehicles. While raising or lowering the cab as part of vehicle maintenance, the mounts on which the cab tilt cylinders pivot may fatigue and fail allowing the cab to fall until the safety catch activates.
Consequence: If a person is in the path of the moving cab when a mount fails, the person may be hit by the falling cab, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will affix new safety signs advising the operator to stay clear of the cab while it is being tilted, free of charge. The recall began on January 6, 2014. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B240.
Filed by Pierce Manufacturing (manufacturer campaign 74B240).
Defect, as filed: Pierce is recalling certain model year 1999-2008 arrow xt, dash, lance, and enforcer fire apparatus manufactured from june 22, 1999, through may 12, 2008, and equipped with an electronic accelerator pedal. After repeated use with excessive force, the accelerator pedal arm may bend and cause the pedal to move closer to the floor. If the pedal arm bends far enough, the pedal may contact the cab floor without warning and stick in the full throttle position.
Consequence: If the accelerator pedal becomes stuck, the operator may lose control of the vehicle increasing the risk of a crash.
Remedy: Dealers will remove the existing accelerator arm and install a redesigned pedal arm free of charge. The safety recall is expected to begin on or about may 9, 2011. Owners may contact pierce at 1-920-832-3000.
Filed by PIERCE MANUFACTURING (manufacturer campaign 74B215).
Defect, as filed: Pierce is recalling certain model year 1998 through 2008 arrow xt, lance, velocity, enforcer, impel, and dash custom fire apparatus vehicles manufactured from may 30, 1998 through november 25, 2008. The steering gear bracket may fracture and break. If this occurs the steering gear may detach from the vehicle.
Consequence: Detachment of the steering gear will result in a loss of steering control that could cause a crash.
Remedy: Pierce will notify owners and dealers will install a new steering gear mounting bracket free of charge. The safety recall began on october 12, 2010. Owners are being instructed to inspect the steering gear bracket prior to each trip. The remedy to repair this defect is expected to begin no earlier the january 31, 2011. Owners may contact pierce at 1-888-974-3723.
Filed by PIERCE MANUFACTURING (manufacturer campaign 74B207).
- 05V355000SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGSReported 10 Aug 2005 · 150 units
Defect, as filed: On certain fire trucks, interference may occur between the aerial front axle interlock sensor bracket and the front air brake hose. This condition occurs during full turn steering and full suspension jounce compression.
Consequence: This interference may cause chafing leading to a potential front air brake hose failure. In the event of a front brake hose failure, loss of front braking will occur, increasing the risk of a crash.
Remedy: Dealers will remove the existing front axle interlock sensor bracket and install a new bracket in a new location avoiding the front axle brake hose. The recall began on october 13, 2005. Owners may contact pierce at 920-832-3249.
Filed by PIERCE MANUFACTURING.
Defect, as filed: Certain fire trucks equipped with holland/neway air suspension systems, a transverse beam castings may fracture under normal loads. If a casting breaks when the vehicle is traveling on a roadway there is the potential for pieces of the casting to become projectiles and the suspension?s transverse beam may drop down low enough to contact the road surface.
Consequence: This will cause sparks that could potentially ignite and cause a fire.
Remedy: Holland is handling the owner notification and remedy for this campaign. Dealers will inspect and replace the defective transverse beam assemblies free of charge. Owners may contact holland at 616-396-6501 or pierce at 1-888-974-3723.
Filed by PIERCE MANUFACTURING.
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
No consumer complaints for this model year are in the NHTSA file.
Investigations
| Action | Type | Subject | Component | Opened | Closed | Recall |
|---|---|---|---|---|---|---|
| PE15008 | Preliminary evaluation | Front suspension ball joint failure | suspension:front:control arm:lower ball joint | 27 Feb 2015 | 20 Nov 2015 | 15V615000 |
| EQ11003 | Investigation | Williams Controls Accelerator Pedals | vehicle speed control:accelerator pedal | 12 May 2011 | 19 Jul 2011 | — |
Other Pierce Arrow XT model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 1998 NHTSA | 1 | 0 | 2,652 |
| 1999 | 2 | 0 | 2,877 |
| 2000 | 3 | 0 | 5,992 |
| 2001 | 3 | 0 | 5,992 |
| 2002 | 4 | 0 | 6,142 |
| 2003 | 6 | 0 | 17,967 |
| 2004 | 7 | 0 | 12,207 |
| 2005 | 8 | 1 | 12,266 |
| 2006 | 8 | 0 | 13,790 |
| 2007 | 13 | 0 | 14,657 |
| 2008 | 16 | 1 | 14,465 |
| 2009 | 15 | 0 | 6,902 |
| 2010 | 16 | 0 | 7,433 |
| 2011 | 12 | 0 | 3,391 |
| 2012 | 11 | 0 | 2,695 |
| 2013 | 11 | 0 | 2,442 |
| 2014 | 7 | 0 | 1,752 |
| 2015 | 14 | 0 | 3,437 |
| 2016 | 14 | 6 | 3,364 |
| 2017 | 9 | 0 | 5,454 |
| 2018 | 8 | 0 | 5,812 |
| 2019 | 9 | 0 | 4,652 |
| 2020 | 9 | 0 | 4,481 |
| 2021 | 8 | 0 | 4,525 |
| 2022 | 6 | 0 | 1,882 |
| 2023 | 3 | 0 | 1,052 |
| 2024 NHTSA | 1 | 0 | 674 |
| 2025 | 2 | 0 | 725 |
| 2026 NHTSA | 1 | 0 | 674 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Pierce Arrow XT model years · Pierce: 13 model lines
Questions and answers
How many recalls does the 2004 Pierce Arrow XT have?
7 NHTSA recall campaigns name this model year; the most recent, 19V022000, was reported to NHTSA on 2 Jan 2019 and concerns electrical system:software. Across all model years the Pierce Arrow XT line has 56 campaigns.
Is there an open NHTSA investigation into the 2004 Pierce Arrow XT?
NHTSA's investigation file lists 2 actions naming this model year; the table above shows each action's opening and closing dates. An action with no closing date was still open when the file was produced.
What component do owners of the 2004 Pierce Arrow XT complain about most?
No complaints for this model year are in the NHTSA file.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.