2007 Orion VII: recalls and complaints

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

• 15V28800015 May 2015Engine and Engine Cooling / Engine
• 14V1060005 Mar 2014Engine and Engine Cooling / Engine
• 13V47600027 Sep 2013Electrical System
• 09V3180007 Aug 2009Visibility / Glass, Side/Rear
• 09V21500011 Jun 2009Visibility / Glass, Side/Rear
• 09V09900025 Mar 2009Seats / Front Assembly / Seat Heater/Cooler
• 08V48000029 Sep 2008Engine and Engine Cooling / Engine / Diesel
• 07V37900028 Aug 2007Engine and Engine Cooling
• 07V32600026 Jul 2007Engine and Engine Cooling / Exhaust System

1. 15V288000Received 15 May 2015. 455 units.

   Engine and Engine Cooling / Engine

   Defect, in the NHTSA record

   Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII natural gas-powered transit buses manufactured January 1, 2007, to October 1, 2012. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

   Consequence, in the NHTSA record

   If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.

   Remedy, in the NHTSA record

   Cummins will notify owners on behalf of DBNA, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357.

   Report filed by Daimler Buses North America. Owner notification date in the NHTSA record: 12 Jun 2015.

2. 14V106000Received 5 Mar 2014. 455 units.

   Engine and Engine Cooling / Engine

   Defect, in the NHTSA record

   Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII transit buses manufactured January 2007 through October 2012 equipped with certain Cummins Westport Model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.

   Consequence, in the NHTSA record

   The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.

   Remedy, in the NHTSA record

   Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357. Cummins' number for this recall is C1462 (for ISL G engines) or C1461 (for ISX12 G) engines.

   Report filed by Daimler Buses North America. Owner notification date in the NHTSA record: 12 Apr 2014.

3. 13V476000Received 27 Sep 2013. 3,009 units.

   Electrical System

   Defect, in the NHTSA record

   Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.

   Consequence, in the NHTSA record

   Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

   Remedy, in the NHTSA record

   DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.

   Report filed by Daimler Buses North America. Owner notification date in the NHTSA record: 29 Nov 2013.

4. 09V318000Received 7 Aug 2009. 824 units.

   Visibility / Glass, Side/Rear

   Defect, in the NHTSA record

   Daimler bus north america is recalling certain model year 2006 through 2009 orion vii transit buses manufactured from december 2007 through july 2009. The passenger windows have a tip-in transom window which is attached by screws. These screws may loosen and the window may dislodge and fall into the bus.

   Consequence, in the NHTSA record

   A collapsing window could injure passengers.

   Remedy, in the NHTSA record

   An interim notice was sent to owners on october 21, 2009 instructing them to check that the screws are properly tightened and to inspect them periodically. A permanent repair is now available and owners will be provided instructions to repair the buses free of charge. An owner notification advising owners about the permanent free remedy will be mailed on or about august 27, 2010. Owners may contact daimler buses north america at 1-800-716-7466.

   Report filed by DAIMLER BUSES NORTH AMERICA, INC.. Owner notification date in the NHTSA record: 21 Oct 2009.

5. 09V215000Received 11 Jun 2009. 286 units.

   Visibility / Glass, Side/Rear

   Defect, in the NHTSA record

   Orion is recalling 286 model year 2007 through 2009 transit buses manufactured between december 2007 and april 2009. The bond of the glass to the aluminum frame of the passenger windows is not adequate enough to hold the window attached to the frame.

   Consequence, in the NHTSA record

   The window could dislodge from the bus while in operation, possibly becoming a road hazard to other motorists which could result in a vehicle crash.

   Remedy, in the NHTSA record

   Orion will notify owners and the moving window portion will be replaced free of charge. The safety recall is expected to begin on or before july 15, 2009. Owners may contact hehr international at 1-989-845-3067 or orion at 1-800-716-7466.

   Report filed by DAIMLER BUSES NORTH AMERICA, INC.. Manufacturer campaign number 09-182. Owner notification date in the NHTSA record: 15 Jul 2009.

6. 09V099000Received 25 Mar 2009. 804 units.

   Seats / Front Assembly / Seat Heater/Cooler

   Defect, in the NHTSA record

   Daimler bus is recalling 804 my 2006-2009 transit buses equipped with a new york custom seat heater. Currently, the terminal connection of the seat heater is immediately located next to the seat bus bar. Should conductive material or debris, such as a washer, enter between the terminal connection and the seat bus bar, a short circuit could occur.

   Consequence, in the NHTSA record

   A short circuit between the seat bus bar and the adjacent terminal connection could overheat the wire, possibly resulting in a fire.

   Remedy, in the NHTSA record

   Dealers will inspect buses for debris and will relocate the terminal connection away from the bus bar. This service will be performed free of charge. The recall is expected to begin during april 2009. Owners may contact daimler buses at 905-403-7807.

   Report filed by DAIMLER BUSES NORTH AMERICA, INC.. Owner notification date in the NHTSA record: 4 May 2009.

7. 08V480000Received 29 Sep 2008. 175 units.

   Engine and Engine Cooling / Engine / Diesel

   Defect, in the NHTSA record

   Daimler buses is recalling 175 my 2004-2008 orion v and vii buses equipped with a cummins isl diesel engines. Due to various alternator cable routing configurations, it may be possible for the cable to rub on engine components.

   Consequence, in the NHTSA record

   When the cable rubbing is not detected during regular maintenance inspections, the insulation can rub to expose the electrified cable. Arcing can cause a fire to occur.

   Remedy, in the NHTSA record

   Daimler buses will reroute the alternator cable to ensure that the cable does not contact engine components. The recall is expected to begin on or before january 2009. Owners may contact daimler buses at 1-800-716-7466.

   Report filed by DAIMLER BUSES NORTH AMERICA, INC.. Owner notification date in the NHTSA record: 20 Oct 2008.

8. 07V379000Received 28 Aug 2007. 71 units.

   Engine and Engine Cooling

   Defect, in the NHTSA record

   On certain transit buses equipped with cummins engines configured with diesel particulate filters (dpf) and ultra compact modules (ucm), the ucm may fail. The ucm is located in a wiring harness inside the engine compartment on the curb side.

   Consequence, in the NHTSA record

   The engine may stall and the ucm may fail causing a fire.

   Remedy, in the NHTSA record

   Owners will be provided with instructions and parts to replace the 5 amp circuit breaker with a 2 amp fuse to mitigate the failure of the ucm from subsequently causing a fire. The recall began on january 25, 2008. Owners may contact dcbusna/orion bus at 905-403-7832.

   Report filed by DAIMLERCHRYSLER COMMERCIAL BUSES NA. Owner notification date in the NHTSA record: 25 Jan 2008.

9. 07V326000Received 26 Jul 2007. 96 units.

   Engine and Engine Cooling / Exhaust System

   Defect, in the NHTSA record

   On certain transit buses built with cummins isl engines, the exhaust elbow was incorrectly assembled and welded during production. The upper flange has a butt type weld instead of a fillet type weld.

   Consequence, in the NHTSA record

   An exhaust system that is not maintained to ensure that there are no leaking sections can cause heat damage to surrounding components increasing the risk of a fire.

   Remedy, in the NHTSA record

   Owners will be reimbursed for the replacement of the exhaust elbow. The recall began during september 2007. Owners may contact orion at 1-800-716-7466.

   Report filed by DAIMLERCHRYSLER COMMERCIAL BUSES NA. Owner notification date in the NHTSA record: 3 Sep 2007.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

1

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

25 Aug 2008

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20012
2. 20026
3. 20037
4. 200413
5. 200511
6. 20069
7. 20079
8. 200811
9. 20098
10. 20105
11. 20114
12. 20124

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Orion VII: all model years
• Orion: 6 model lines

Follow by RSS:Vehicle recalls

• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2007 Orion VIIThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2007 Orion VII?

6,175 units in 9 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Orion VII have for all model years?

NHTSA lists 26 recall campaigns for the Orion VII, model years 2001 to 2012. 9 of them name the 2007 model year.

Which component do the complaints about the 2007 Orion VII name most often?

Electrical System: 1 of 2 component mentions.

Is an NHTSA investigation of the 2007 Orion VII open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.