2011 Orion VII: recalls and complaints
NHTSA lists 4 recall campaigns for the 2011 Orion VII. The newest campaign is 16V017000. NHTSA received the report on 19 Jan 2016. The NHTSA record gives the component Seats. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 16V017000, in the NHTSA record
DBNA will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 29, 2016. Owners may contact DBNA customer service at 1-905-403-1111.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 1,489 units in total.
- 16V017000Seats
- 15V288000Engine and Engine Cooling / Engine
- 14V106000Engine and Engine Cooling / Engine
- 13V056000Parking Brake / Driveline / Air / Chamber
16V017000Received . 408 units.
Seats
- Defect, in the NHTSA record
Daimler Buses North America (DBNA) is recalling certain model year 2010-2012 Orion VII transit buses manufactured April 5, 2010, to October 31, 2012, equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
- Consequence, in the NHTSA record
If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
- Remedy, in the NHTSA record
DBNA will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 29, 2016. Owners may contact DBNA customer service at 1-905-403-1111.
Report filed by Daimler Buses North America. Owner notification date in the NHTSA record: .
15V288000Received . 455 units.
Engine and Engine Cooling / Engine
- Defect, in the NHTSA record
Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII natural gas-powered transit buses manufactured January 1, 2007, to October 1, 2012. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
- Consequence, in the NHTSA record
If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.
- Remedy, in the NHTSA record
Cummins will notify owners on behalf of DBNA, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357.
Report filed by Daimler Buses North America. Owner notification date in the NHTSA record: .
14V106000Received . 455 units.
Engine and Engine Cooling / Engine
- Defect, in the NHTSA record
Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII transit buses manufactured January 2007 through October 2012 equipped with certain Cummins Westport Model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
- Consequence, in the NHTSA record
The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
- Remedy, in the NHTSA record
Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357. Cummins' number for this recall is C1462 (for ISL G engines) or C1461 (for ISX12 G) engines.
Report filed by Daimler Buses North America. Owner notification date in the NHTSA record: .
13V056000Received . 171 units.
Parking Brake / Driveline / Air / Chamber
- Defect, in the NHTSA record
Daimler Buses North America (DBNA) is recalling certain model year 2011-2012 Orion VII transit buses equipped with disc brakes using MGM brake components. In the affected vehicles, the brake chambers may leak pressure allowing the parking brake to drag when it is supposed to be released. Brake dragging could lead to overheated brake components.
- Consequence, in the NHTSA record
Overheated brake components could result in a fire.
- Remedy, in the NHTSA record
DBNA will notify owners and will replace the affected brake chambers, free of charge. The safety recall began on March 7, 2013. Owners may contact Daimler Buses North America at 1-800-882-8054.
Report filed by Daimler Buses North America. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| PE13004 | Preliminary evaluation | Coolant Leak Resulting in Occupant Burns | Engine and Engine Cooling / Cooling System / Hoses/Lines/Piping/Fittings | 5 Mar 2013 | 12 Jul 2013 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2011 Orion VIIThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2011 Orion VII: recalls and complaints. https://recallregister.com/vehicle/orion/vii/2011/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Daimler Buses North America
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2011 Orion VII?
- 1,489 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Orion VII have for all model years?
- NHTSA lists 26 recall campaigns for the Orion VII, model years 2001 to 2012. 4 of them name the 2011 model year.
- Is an NHTSA investigation of the 2011 Orion VII open?
- No. The 1 investigation that names this model year has a closing date in the NHTSA file.