2008 Orion VII: recalls and complaints

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• 15V28800015 May 2015Engine and Engine Cooling / Engine
• 14V1060005 Mar 2014Engine and Engine Cooling / Engine
• 13V47600027 Sep 2013Electrical System
• 11V2140001 Apr 2011Latches/Locks/Linkages / Doors / Latch
• 10V01500021 Jan 2010Power Train / Clutch Assembly / Pedal/Hand Lever(Motorcycle)
• 09V41300020 Oct 2009Interior Lighting
• 09V3180007 Aug 2009Visibility / Glass, Side/Rear
• 09V21500011 Jun 2009Visibility / Glass, Side/Rear
• 09V12100015 Apr 2009Electrical System
• 09V09900025 Mar 2009Seats / Front Assembly / Seat Heater/Cooler
• 08V48000029 Sep 2008Engine and Engine Cooling / Engine / Diesel

1. 15V288000Received 15 May 2015. 455 units.

   Engine and Engine Cooling / Engine

   Defect, in the NHTSA record

   Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII natural gas-powered transit buses manufactured January 1, 2007, to October 1, 2012. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

   Consequence, in the NHTSA record

   If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.

   Remedy, in the NHTSA record

   Cummins will notify owners on behalf of DBNA, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357.

   Report filed by Daimler Buses North America. Owner notification date in the NHTSA record: 12 Jun 2015.

2. 14V106000Received 5 Mar 2014. 455 units.

   Engine and Engine Cooling / Engine

   Defect, in the NHTSA record

   Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII transit buses manufactured January 2007 through October 2012 equipped with certain Cummins Westport Model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.

   Consequence, in the NHTSA record

   The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.

   Remedy, in the NHTSA record

   Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357. Cummins' number for this recall is C1462 (for ISL G engines) or C1461 (for ISX12 G) engines.

   Report filed by Daimler Buses North America. Owner notification date in the NHTSA record: 12 Apr 2014.

3. 13V476000Received 27 Sep 2013. 3,009 units.

   Electrical System

   Defect, in the NHTSA record

   Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.

   Consequence, in the NHTSA record

   Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

   Remedy, in the NHTSA record

   DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.

   Report filed by Daimler Buses North America. Owner notification date in the NHTSA record: 29 Nov 2013.

4. 11V214000Received 1 Apr 2011. 2 units.

   Latches/Locks/Linkages / Doors / Latch

   Defect, in the NHTSA record

   Daimler buses is recalling certain model year 2008 orion vii transit buses manufactured from june 13-16, 2008, and equipped with teeter lever assemblies. There is insufficient engagement between the teeter lever base and the cam plate.

   Consequence, in the NHTSA record

   Failure of the teeter lever assembly will cause the rear side exit door to operate improperly. A passenger leaning on or forced against the door could fall through the door and sustain injuries.

   Remedy, in the NHTSA record

   Daimler buses is working with vapor bus to repair the affected buses free of charge. The safety recall began on april 29, 2011. Owners may contact daimler buses at 1-800-716-7566.

   Report filed by DAIMLER BUSES NORTH AMERICA, INC.. Manufacturer campaign number VBI # 2011-01. Owner notification date in the NHTSA record: 29 Apr 2011.

5. 10V015000Received 21 Jan 2010. 426 units.

   Power Train / Clutch Assembly / Pedal/Hand Lever(Motorcycle)

   Defect, in the NHTSA record

   Daimler buses is recalling certain orion transit buses equipped with the morse remote throttle control. The morse remote throttle control panel is located in the engine compartment and a switch on it is labeled, "throttle"; "off" or "front" and "on" or "rear" selecting the active engine control station. If a person operating the engine from the "rear" position (at the engine) fails to place the switch in the "off" or "front" position and the engine RPM was set to above idle during maintenance for example, when the bus is started from the driver's station the engine could change to the higher RPM resulting in unwanted engine power.

   Consequence, in the NHTSA record

   The bus could accelerate at a higher rate than anticipated increasing the risk of a crash.

   Remedy, in the NHTSA record

   Daimler will provide instructions to modify the wiring to the morse throttle control switch. This service will be performed free of charge. The safety recall began on april 1, 2010. Owners may contact daimler buses at 1-800-716-7466.

   Report filed by DAIMLER BUSES NORTH AMERICA, INC.. Owner notification date in the NHTSA record: 1 Apr 2010.

6. 09V413000Received 20 Oct 2009. 368 units.

   Interior Lighting

   Defect, in the NHTSA record

   Daimler buses of north america is recalling certain model year 2002 through 2009 orion transit buses equipped with luminator horizon LED side destination signs. The connector board can corrode due to an accumulation of moisture under the connector.

   Consequence, in the NHTSA record

   A short could occur, possibly causing smoke and a fire.

   Remedy, in the NHTSA record

   Orion will notify owners and the buses will be repaired by luminator free of charge. Please see luminator's defect report 09e-054. The safety recall is expected to begin during november 2009. Owners may contact luminator at 1-972-516-3033 or orion at 1-800-716-7466.

   Report filed by DAIMLER BUSES NORTH AMERICA, INC..

7. 09V318000Received 7 Aug 2009. 824 units.

   Visibility / Glass, Side/Rear

   Defect, in the NHTSA record

   Daimler bus north america is recalling certain model year 2006 through 2009 orion vii transit buses manufactured from december 2007 through july 2009. The passenger windows have a tip-in transom window which is attached by screws. These screws may loosen and the window may dislodge and fall into the bus.

   Consequence, in the NHTSA record

   A collapsing window could injure passengers.

   Remedy, in the NHTSA record

   An interim notice was sent to owners on october 21, 2009 instructing them to check that the screws are properly tightened and to inspect them periodically. A permanent repair is now available and owners will be provided instructions to repair the buses free of charge. An owner notification advising owners about the permanent free remedy will be mailed on or about august 27, 2010. Owners may contact daimler buses north america at 1-800-716-7466.

   Report filed by DAIMLER BUSES NORTH AMERICA, INC.. Owner notification date in the NHTSA record: 21 Oct 2009.

8. 09V215000Received 11 Jun 2009. 286 units.

   Visibility / Glass, Side/Rear

   Defect, in the NHTSA record

   Orion is recalling 286 model year 2007 through 2009 transit buses manufactured between december 2007 and april 2009. The bond of the glass to the aluminum frame of the passenger windows is not adequate enough to hold the window attached to the frame.

   Consequence, in the NHTSA record

   The window could dislodge from the bus while in operation, possibly becoming a road hazard to other motorists which could result in a vehicle crash.

   Remedy, in the NHTSA record

   Orion will notify owners and the moving window portion will be replaced free of charge. The safety recall is expected to begin on or before july 15, 2009. Owners may contact hehr international at 1-989-845-3067 or orion at 1-800-716-7466.

   Report filed by DAIMLER BUSES NORTH AMERICA, INC.. Manufacturer campaign number 09-182. Owner notification date in the NHTSA record: 15 Jul 2009.

9. 09V121000Received 15 Apr 2009. 380 units.

   Electrical System

   Defect, in the NHTSA record

   Daimler buses is recalling 380 my 2008-2009 vii buses configured with a mobile climate control (mcc) heater and those with a mcc defroster manufacturer from october 2008 - march 2009 only. The blower motor mount screws may not have the proper torque. If the four blower motor mount screws disconnect, the bracket can move possibly causing an electrical terminal short circuit.

   Consequence, in the NHTSA record

   A short circuit can result in a fire.

   Remedy, in the NHTSA record

   Mcc will inspect the buses for incorrect torque on blower mounts and torque the screws correctly as required free of charge. If the inspection reveals any damage to the affected components, additional repairs will be made as necessay. The recall is expected to begin during may 2009. Owners may contact daimler buses at 905-403-7807.

   Report filed by DAIMLER BUSES NORTH AMERICA, INC.. Owner notification date in the NHTSA record: 8 May 2009.

10. 09V099000Received 25 Mar 2009. 804 units.

    Seats / Front Assembly / Seat Heater/Cooler

    Defect, in the NHTSA record

    Daimler bus is recalling 804 my 2006-2009 transit buses equipped with a new york custom seat heater. Currently, the terminal connection of the seat heater is immediately located next to the seat bus bar. Should conductive material or debris, such as a washer, enter between the terminal connection and the seat bus bar, a short circuit could occur.

    Consequence, in the NHTSA record

    A short circuit between the seat bus bar and the adjacent terminal connection could overheat the wire, possibly resulting in a fire.

    Remedy, in the NHTSA record

    Dealers will inspect buses for debris and will relocate the terminal connection away from the bus bar. This service will be performed free of charge. The recall is expected to begin during april 2009. Owners may contact daimler buses at 905-403-7807.

    Report filed by DAIMLER BUSES NORTH AMERICA, INC.. Owner notification date in the NHTSA record: 4 May 2009.

11. 08V480000Received 29 Sep 2008. 175 units.

    Engine and Engine Cooling / Engine / Diesel

    Defect, in the NHTSA record

    Daimler buses is recalling 175 my 2004-2008 orion v and vii buses equipped with a cummins isl diesel engines. Due to various alternator cable routing configurations, it may be possible for the cable to rub on engine components.

    Consequence, in the NHTSA record

    When the cable rubbing is not detected during regular maintenance inspections, the insulation can rub to expose the electrified cable. Arcing can cause a fire to occur.

    Remedy, in the NHTSA record

    Daimler buses will reroute the alternator cable to ensure that the cable does not contact engine components. The recall is expected to begin on or before january 2009. Owners may contact daimler buses at 1-800-716-7466.

    Report filed by DAIMLER BUSES NORTH AMERICA, INC.. Owner notification date in the NHTSA record: 20 Oct 2008.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20012
2. 20026
3. 20037
4. 200413
5. 200511
6. 20069
7. 20079
8. 200811
9. 20098
10. 20105
11. 20114
12. 20124

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Orion VII: all model years
• Orion: 6 model lines

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• NHTSA page of the 2008 Orion VIIThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2008 Orion VII?

7,184 units in 11 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Orion VII have for all model years?

NHTSA lists 26 recall campaigns for the Orion VII, model years 2001 to 2012. 11 of them name the 2008 model year.

Is an NHTSA investigation of the 2008 Orion VII open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.