2016 Mercedes-Benz GLE350: recalls and complaints

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All updates to the register

• 22V95500023 Dec 2022Fuel System, Gasoline / Delivery / Fuel Pump / Control/Drive Module
• 19V7870001 Nov 2019Communication
• 18V27200027 Apr 2018Suspension / Front
• 17V65500017 Oct 2017Air Bags / Frontal / Passenger Side / Inflator Module
• 17V24100011 Apr 2017Steering / Electric Power Assist System
• 17V0790008 Feb 2017Air Bags / Frontal / Passenger Side / Inflator Module
• 17V0810008 Feb 2017Suspension / Front / Control Arm / Upper Arm
• 16V90300015 Dec 2016Air Bags / Sensor / Occupant Classification
• 16V75900020 Oct 2016Exterior Lighting / Headlights

1. 22V955000Received 23 Dec 2022. 348,183 units.

   Fuel System, Gasoline / Delivery / Fuel Pump / Control/Drive Module

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

   Consequence, in the NHTSA record

   An engine stall while driving increases the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2023010002 & ...0003. Owner notification date in the NHTSA record: 15 Feb 2023.

2. 19V787000Received 1 Nov 2019. 24,226 units.

   Communication

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

   Consequence, in the NHTSA record

   An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

   Remedy, in the NHTSA record

   MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019120008. Owner notification date in the NHTSA record: 23 Dec 2019.

3. 18V272000Received 27 Apr 2018. 9,725 units.

   Suspension / Front

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

   Consequence, in the NHTSA record

   The leaking oil in the presence of an ignition source can increase the risk of a fire.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2018070015. Owner notification date in the NHTSA record: 30 Aug 2018.

4. 17V655000Received 17 Oct 2017. 3,620 units.

   Air Bags / Frontal / Passenger Side / Inflator Module

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.

   Consequence, in the NHTSA record

   If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-877-496-3691.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2018020002. Owner notification date in the NHTSA record: 26 Feb 2018.

5. 17V241000Received 11 Apr 2017. 58,323 units.

   Steering / Electric Power Assist System

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.

   Consequence, in the NHTSA record

   If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2017050013. Owner notification date in the NHTSA record: 29 Sep 2017.

6. 17V079000Received 8 Feb 2017. 4 units.

   Air Bags / Frontal / Passenger Side / Inflator Module

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic and GLS 450 4Matic vehicles. The windshield bonding may be insufficient and, as a result, the windshield may separate from the vehicle in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 212, "Windshield Mounting."

   Consequence, in the NHTSA record

   If the windshield detaches in the event of a crash, the passenger frontal air bag may not be supported properly after it deploys, increasing the risk of injury.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will replace the windshield, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: 28 Mar 2017.

7. 17V081000Received 8 Feb 2017. 37 units.

   Suspension / Front / Control Arm / Upper Arm

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic, GLE350, GLE350 4Matic Bluetec, GL450 4Matic, and GLE450 Coupe 4Matic vehicles. In the affected vehicles, the bolt that connects the upper control arm and the axle stub may not have been properly tightened.

   Consequence, in the NHTSA record

   The loose bolt may cause improper wheel tracking, increasing the risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the tightness of the bolt connecting the upper control arm and the axle stub on the affected vehicles, replacing the upper control arm if necessary, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: 28 Mar 2017.

8. 16V903000Received 15 Dec 2016. 47,799 units.

   Air Bags / Sensor / Occupant Classification

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.

   Consequence, in the NHTSA record

   If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2016120004. Owner notification date in the NHTSA record: 18 Jan 2017.

9. 16V759000Received 20 Oct 2016. 2,215 units.

   Exterior Lighting / Headlights

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GLE 300d 4MATIC, GLE 350, GLE 350 4MATIC, and GLE 400 4MATIC vehicles manufactured October 14, 2015, to November 23, 2015. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

   Consequence, in the NHTSA record

   If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2016100003. Owner notification date in the NHTSA record: 2 Dec 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2016 Mercedes-Benz GLE350
• All 2016 vehicles

The table shows the 10 components with the most mentions, of 17.

Complaints that report a crash

4

Complaints that report a fire

4

Injuries in the complaints

3

Deaths in the complaints

0

Date of the newest complaint

23 Sep 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20169
2. 20177

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz GLE350: all model years
• Mercedes-Benz: 284 model lines

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• NHTSA page of the 2016 Mercedes-Benz GLE350The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2016 Mercedes-Benz GLE350?

494,132 units in 9 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz GLE350 have for all model years?

NHTSA lists 13 recall campaigns for the Mercedes-Benz GLE350, model years 2016 to 2017. 9 of them name the 2016 model year.

Which component do the complaints about the 2016 Mercedes-Benz GLE350 name most often?

Fuel/Propulsion System: 10 of 82 component mentions, or 122 per 1,000. For all 2016 vehicles the figure is 42.9 per 1,000.

Is an NHTSA investigation of the 2016 Mercedes-Benz GLE350 open?

The NHTSA investigation file has no investigation that names this model year.