2017 Mercedes-Benz GLE350: recalls and complaints

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• 22V95500023 Dec 2022Fuel System, Gasoline / Delivery / Fuel Pump / Control/Drive Module
• 21V07200012 Feb 2021Communication / Auto Crash Notification
• 21V0580005 Feb 2021Communication / Auto Crash Notification
• 17V81600018 Dec 2017Latches/Locks/Linkages / Doors / Latch
• 17V0770008 Feb 2017Latches/Locks/Linkages
• 16V90300015 Dec 2016Air Bags / Sensor / Occupant Classification
• 16V75900020 Oct 2016Exterior Lighting / Headlights

1. 22V955000Received 23 Dec 2022. 348,183 units.

   Fuel System, Gasoline / Delivery / Fuel Pump / Control/Drive Module

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

   Consequence, in the NHTSA record

   An engine stall while driving increases the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2023010002 & ...0003. Owner notification date in the NHTSA record: 15 Feb 2023.

2. 21V072000Received 12 Feb 2021. 67 units.

   Communication / Auto Crash Notification

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

   Consequence, in the NHTSA record

   A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021030005. Owner notification date in the NHTSA record: 31 Mar 2021.

3. 21V058000Received 5 Feb 2021. 1,292,258 units.

   Communication / Auto Crash Notification

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

   Consequence, in the NHTSA record

   Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021020025. Owner notification date in the NHTSA record: 12 Mar 2021.

4. 17V816000Received 18 Dec 2017. 8,700 units.

   Latches/Locks/Linkages / Doors / Latch

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

   Consequence, in the NHTSA record

   If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2018010009. Owner notification date in the NHTSA record: 9 Mar 2018.

5. 17V077000Received 8 Feb 2017. 5,882 units.

   Latches/Locks/Linkages

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."

   Consequence, in the NHTSA record

   In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: 10 Mar 2017.

6. 16V903000Received 15 Dec 2016. 47,799 units.

   Air Bags / Sensor / Occupant Classification

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.

   Consequence, in the NHTSA record

   If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2016120004. Owner notification date in the NHTSA record: 18 Jan 2017.

7. 16V759000Received 20 Oct 2016. 2,215 units.

   Exterior Lighting / Headlights

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GLE 300d 4MATIC, GLE 350, GLE 350 4MATIC, and GLE 400 4MATIC vehicles manufactured October 14, 2015, to November 23, 2015. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

   Consequence, in the NHTSA record

   If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2016100003. Owner notification date in the NHTSA record: 2 Dec 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2017 Mercedes-Benz GLE350
• All 2017 vehicles

The table shows the 10 components with the most mentions, of 21.

Complaints that report a crash

6

Complaints that report a fire

0

Injuries in the complaints

2

Deaths in the complaints

0

Date of the newest complaint

9 Sep 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20169
2. 20177

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz GLE350: all model years
• Mercedes-Benz: 284 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2017 Mercedes-Benz GLE350The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2017 Mercedes-Benz GLE350?

1,705,104 units in 7 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz GLE350 have for all model years?

NHTSA lists 13 recall campaigns for the Mercedes-Benz GLE350, model years 2016 to 2017. 7 of them name the 2017 model year.

Which component do the complaints about the 2017 Mercedes-Benz GLE350 name most often?

Unknown or Other: 15 of 86 component mentions, or 174.4 per 1,000. For all 2017 vehicles the figure is 103.9 per 1,000.

Is an NHTSA investigation of the 2017 Mercedes-Benz GLE350 open?

The NHTSA investigation file has no investigation that names this model year.