2024 Kia Sorento: recalls and complaints
NHTSA lists 2 recall campaigns for the 2024 Kia Sorento. The newest campaign is 25V006000. NHTSA received the report on 13 Jan 2025. The NHTSA record gives the component Electrical System / Body Control Module / Software. NHTSA has 41 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V006000, in the NHTSA record
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 74,564 units in total.
25V006000Received . 74,469 units.
Electrical System / Body Control Module / Software
- Defect, in the NHTSA record
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence, in the NHTSA record
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Report filed by Kia America, Inc.. Manufacturer campaign number SC331. Owner notification date in the NHTSA record: .
24V287000Received . 95 units.
Electrical System / Wiring
- Defect, in the NHTSA record
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
- Consequence, in the NHTSA record
A loss of power steering assist increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
Report filed by Kia America, Inc.. Manufacturer campaign number SC309. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
41 complaints, 59 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2024 Kia Sorento
- All 2024 vehicles
| Component | 2024 Sorento | All 2024 vehicles | Sorento, all years | Mentions |
|---|---|---|---|---|
| Electrical System | 186.4 | 161.2 | 98.9 | 11 |
| Structure | 118.6 | 26.9 | 66.8 | 7 |
| Unknown or Other | 101.7 | 108.2 | 91.3 | 6 |
| Engine | 84.7 | 111.5 | 272.3 | 5 |
| Service Brakes | 84.7 | 68.5 | 28 | 5 |
| Power Train | 67.8 | 81.4 | 83.9 | 4 |
| Forward Collision Avoidance | 50.8 | 88.1 | 9 | 3 |
| Visibility/Wiper | 50.8 | 25.2 | 8.5 | 3 |
| Exterior Lighting | 33.9 | 27.6 | 60.3 | 2 |
| Seat Belts | 33.9 | 10.4 | 5.3 | 2 |
The table shows the 10 components with the most mentions, of 19.
- Complaints that report a crash
- 4
- Complaints that report a fire
- 1
- Injuries in the complaints
- 4
- Deaths in the complaints
- 0
- Date of the newest complaint
- 18 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2024 Kia SorentoThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2024 Kia Sorento: recalls and complaints. https://recallregister.com/vehicle/kia/sorento/2024/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Kia America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2024 Kia Sorento?
- 74,564 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Kia Sorento have for all model years?
- NHTSA lists 40 recall campaigns for the Kia Sorento, model years 2003 to 2026. 2 of them name the 2024 model year.
- Which component do the complaints about the 2024 Kia Sorento name most often?
- Electrical System: 11 of 59 component mentions, or 186.4 per 1,000. For all 2024 vehicles the figure is 161.2 per 1,000.
- Is an NHTSA investigation of the 2024 Kia Sorento open?
- The NHTSA investigation file has no investigation that names this model year.