2023 Kia Sorento: recalls and complaints
NHTSA lists 3 recall campaigns for the 2023 Kia Sorento. The newest campaign is 25V649000. NHTSA received the report on 25 Sep 2025. The NHTSA record gives the component Visibility / Defroster/Defogger/HVAC System / Fan/Motor. NHTSA has 120 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V649000, in the NHTSA record
Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 235,032 units in total.
25V649000Received . 39,536 units.
Visibility / Defroster/Defogger/HVAC System / Fan/Motor
- Defect, in the NHTSA record
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
- Consequence, in the NHTSA record
A fire increases the risk of injury.
- Remedy, in the NHTSA record
Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
Report filed by Kia America, Inc.. Manufacturer campaign number SC351. Owner notification date in the NHTSA record: .
23V610000Received . 144,979 units.
Back Over Prevention / Sensing System / Camera
- Defect, in the NHTSA record
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence, in the NHTSA record
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
Report filed by Kia America, Inc.. Manufacturer campaign number SC280. Owner notification date in the NHTSA record: .
23V579000Received . 50,517 units.
Equipment / Other / Labels
- Defect, in the NHTSA record
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence, in the NHTSA record
A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
Report filed by Kia America, Inc.. Manufacturer campaign number SC277. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
120 complaints, 209 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2023 Kia Sorento
- All 2023 vehicles
| Component | 2023 Sorento | All 2023 vehicles | Sorento, all years | Mentions |
|---|---|---|---|---|
| Electrical System | 177 | 149.7 | 98.9 | 37 |
| Unknown or Other | 167.5 | 109.9 | 91.3 | 35 |
| Engine | 148.3 | 111.1 | 272.3 | 31 |
| Power Train | 95.7 | 78.9 | 83.9 | 20 |
| Forward Collision Avoidance | 81.3 | 95.7 | 9 | 17 |
| Vehicle Speed Control | 52.6 | 35.3 | 28.3 | 11 |
| Service Brakes | 52.6 | 63.7 | 28 | 11 |
| Lane Departure | 47.8 | 29.3 | 3.8 | 10 |
| Steering | 33.5 | 64.2 | 38.7 | 7 |
| Visibility/Wiper | 33.5 | 33.1 | 8.5 | 7 |
The table shows the 10 components with the most mentions, of 22.
- Complaints that report a crash
- 3
- Complaints that report a fire
- 2
- Injuries in the complaints
- 3
- Deaths in the complaints
- 0
- Date of the newest complaint
- 27 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2023 Kia SorentoThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2023 Kia Sorento: recalls and complaints. https://recallregister.com/vehicle/kia/sorento/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Kia America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2023 Kia Sorento?
- 235,032 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Kia Sorento have for all model years?
- NHTSA lists 40 recall campaigns for the Kia Sorento, model years 2003 to 2026. 3 of them name the 2023 model year.
- Which component do the complaints about the 2023 Kia Sorento name most often?
- Electrical System: 37 of 209 component mentions, or 177 per 1,000. For all 2023 vehicles the figure is 149.7 per 1,000.
- Is an NHTSA investigation of the 2023 Kia Sorento open?
- The NHTSA investigation file has no investigation that names this model year.