2025 Kia Sorento Phev: recalls and complaints
NHTSA lists 3 recall campaigns for the 2025 Kia Sorento Phev. The newest campaign is 26V046000. NHTSA received the report on 26 Jan 2026. The NHTSA record gives the component Electrical System / Instrument Cluster/Panel. NHTSA has 12 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 26V046000, in the NHTSA record
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 118,531 units in total.
26V046000Received . 42,677 units.
Electrical System / Instrument Cluster/Panel
- Defect, in the NHTSA record
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
- Consequence, in the NHTSA record
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
- Remedy, in the NHTSA record
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
Report filed by Kia America, Inc.. Manufacturer campaign number SC361. Owner notification date in the NHTSA record: .
25V006000Received . 74,469 units.
Electrical System / Body Control Module / Software
- Defect, in the NHTSA record
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence, in the NHTSA record
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Report filed by Kia America, Inc.. Manufacturer campaign number SC331. Owner notification date in the NHTSA record: .
24V920000Received . 1,385 units.
Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings
- Defect, in the NHTSA record
Kia America, Inc. (Kia) is recalling certain 2025 Sorento Plug-In Hybrid vehicles. During a crash, the steering rack may damage the fuel line, which can result in a fuel leak.
- Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy, in the NHTSA record
Dealers will install a cover around the fuel line, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC328.
Report filed by Kia America, Inc.. Manufacturer campaign number SC328. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
12 complaints, 20 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Unknown or Other | 4 |
| Power Train | 3 |
| Forward Collision Avoidance | 3 |
| Electrical System | 3 |
| Engine | 2 |
| Communication | 1 |
| Fuel System, Gasoline | 1 |
| Fuel/Propulsion System | 1 |
| Air Bags | 1 |
| Service Brakes | 1 |
- Complaints that report a crash
- 1
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 27 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Kia recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2025 Kia Sorento PhevThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2025 Kia Sorento Phev: recalls and complaints. https://recallregister.com/vehicle/kia/sorento-phev/2025/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Kia America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2025 Kia Sorento Phev?
- 118,531 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Kia Sorento Phev have for all model years?
- NHTSA lists 8 recall campaigns for the Kia Sorento Phev, model years 2022 to 2026. 3 of them name the 2025 model year.
- Which component do the complaints about the 2025 Kia Sorento Phev name most often?
- Unknown or Other: 4 of 20 component mentions.
- Is an NHTSA investigation of the 2025 Kia Sorento Phev open?
- The NHTSA investigation file has no investigation that names this model year.