2023 Kia Sorento Phev: recalls and complaints
NHTSA advisory: park outsideCampaign 22V703000. NHTSA received the report on . 70,887 units. Trailer Hitches
Remedy of campaign 22V703000, in the NHTSA record
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Park-outside advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.
NHTSA lists 2 recall campaigns for the 2023 Kia Sorento Phev. The newest campaign is 23V610000. NHTSA received the report on 31 Aug 2023. The NHTSA record gives the component Back Over Prevention / Sensing System / Camera. NHTSA has 8 complaints on file for this model year.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 23V610000, in the NHTSA record
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 215,866 units in total.
23V610000Received . 144,979 units.
Back Over Prevention / Sensing System / Camera
- Defect, in the NHTSA record
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence, in the NHTSA record
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
Report filed by Kia America, Inc.. Manufacturer campaign number SC280. Owner notification date in the NHTSA record: .
22V703000Received . 70,887 units.
Trailer HitchesPark-outside advisory
- Defect, in the NHTSA record
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
- Consequence, in the NHTSA record
A fire while parked or driving can increase the risk of injury.
- Remedy, in the NHTSA record
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Report filed by Kia America, Inc.. Manufacturer campaign number SC249. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
8 complaints, 14 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Unknown or Other | 3 |
| Engine | 3 |
| Electrical System | 3 |
| Vehicle Speed Control | 1 |
| Steering | 1 |
| Wheels | 1 |
| Power Train | 1 |
| Fuel/Propulsion System | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 3 Dec 2025
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Kia recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2023 Kia Sorento PhevThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2023 Kia Sorento Phev: recalls and complaints. https://recallregister.com/vehicle/kia/sorento-phev/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Kia America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2023 Kia Sorento Phev?
- 215,866 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Kia Sorento Phev have for all model years?
- NHTSA lists 8 recall campaigns for the Kia Sorento Phev, model years 2022 to 2026. 2 of them name the 2023 model year.
- Which component do the complaints about the 2023 Kia Sorento Phev name most often?
- Unknown or Other: 3 of 14 component mentions.
- Is an NHTSA investigation of the 2023 Kia Sorento Phev open?
- The NHTSA investigation file has no investigation that names this model year.