2002 Ford Explorer: recalls and complaints
NHTSA lists 4 recall campaigns for the 2002 Ford Explorer. The newest campaign is 09V399000. NHTSA received the report on 13 Oct 2009. The NHTSA record gives the component Vehicle Speed Control. NHTSA has 3,266 complaints on file for this model year. 7 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 09V399000, in the NHTSA record
Ford will notify owners that dealers will install a fused wiring harness in line with the scds. On 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the ABS control module connector and repair as necessary. Repairs will be completed free of charge. The safety recall began on october 27, 2009. Owners may contact ford at 1-888-222-2751.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 5,511,406 units in total.
- 09V399000Vehicle Speed Control
- 04V442000Structure / Body / Hatchback/Liftgate / Hinge and Attachments
- 03V094000Structure
- 01V171000Tires / Sidewall
09V399000Received . 4,500,000 units.
Vehicle Speed Control
- Defect, in the NHTSA record
Ford is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 f-250 sd through f-550 sd diesel, 1992-2003 e-150 through e-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 f53 vehicles equipped with the texas instruments speed control deactivation switch (scds). The scds may leak internally and then overheat, smoke, or burn.
- Consequence, in the NHTSA record
A vehicle fire could occur with or without the engine running.
- Remedy, in the NHTSA record
Ford will notify owners that dealers will install a fused wiring harness in line with the scds. On 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the ABS control module connector and repair as necessary. Repairs will be completed free of charge. The safety recall began on october 27, 2009. Owners may contact ford at 1-888-222-2751.
Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 09S09. Owner notification date in the NHTSA record: .
04V442000Received . 955,732 units.
Structure / Body / Hatchback/Liftgate / Hinge and Attachments
- Defect, in the NHTSA record
On certain sport utility vehicles, the liftgate glass strut may become disengaged or the hinge may fracture allowing the glass to fall and possibly break.
- Consequence, in the NHTSA record
If the hinge should fracture, there is a potential for the glass to fall and ultimately break and personal injuries could occur.
- Remedy, in the NHTSA record
Dealers will have the liftgate glass strut brackets and glass hinges replaced. For the vehicles built from august 1, 2000 through march 3, 2002, the dealers will replace the hinges and liftgate strut bracket. On vehicles built from march 3, 2002 through june 23, 2003, the dealers will only replace the hinges. The recall began on september 30, 2004. A postcard was sent to owners on december 27, 2004, advising them that parts are now available. Owners should contact ford at 1-800-392-3673.
Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 04S20. Owner notification date in the NHTSA record: .
03V094000Received . 3,674 units.
Structure
- Defect, in the NHTSA record
Certain pickup truck, van, and mini van conversions equipped with southern comfort built running boards that contain certain courtesy lights manufactured by american technology components, INC. These units contain a courtesy light or lights that might overheat when the wire harness is exposed to excessive moisture and road salt.
- Consequence, in the NHTSA record
This overheating condition can cause the running board to melt or cause a fire.
- Remedy, in the NHTSA record
Dealers will replace the wiring harness on these running boards. Owner notification began march 7, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact southern comfort at 1-800-745-6096.
Report filed by SOUTHERN COMFORT CONVERSIONS. Owner notification date in the NHTSA record: .
01V171000Received . 52,000 units.
Tires / Sidewall
- Defect, in the NHTSA record
Vehicle description: sport utility vehicles. The right side tires may have horizontal cuts on the edge of the tread that could have occurred during vehicle assembly.
- Consequence, in the NHTSA record
Over time, the tire could fail, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect the tires and, if any slices are found, the cut tires will be replaced. Owner notification began june 7, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.
Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 01S18. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
3,266 complaints, 4,052 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2002 Ford Explorer
- All 2002 vehicles
| Component | 2002 Explorer | All 2002 vehicles | Explorer, all years | Mentions |
|---|---|---|---|---|
| Power Train | 389.7 | 121 | 146.1 | 1,579 |
| Structure | 119.9 | 61.3 | 83.7 | 486 |
| Suspension | 113 | 80.9 | 52 | 458 |
| Engine and Engine Cooling | 40.7 | 103.2 | 61.5 | 165 |
| Air Bags | 39 | 72.5 | 26.1 | 158 |
| Steering | 38.5 | 39.2 | 60.8 | 156 |
| Vehicle Speed Control | 38.3 | 39.4 | 56.8 | 155 |
| Electrical System | 35.5 | 94.1 | 48.9 | 144 |
| Visibility | 32.6 | 39.7 | 38.9 | 132 |
| Service Brakes, Hydraulic | 23 | 78.7 | 54.4 | 93 |
The table shows the 10 components with the most mentions, of 31.
- Complaints that report a crash
- 142
- Complaints that report a fire
- 56
- Injuries in the complaints
- 183
- Deaths in the complaints
- 4
- Date of the newest complaint
- 9 Apr 2019
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA09013 | Engineering analysis | Vehicle Rollaway Allegations | Power Train / Automatic Transmission / Gear Position Indication (Prndl) | 18 Aug 2009 | 12 Feb 2013 | |
| PE09020 | Preliminary evaluation | VEHICLE ROLLAWAY ALLEGATIONS | Steering / Column | 21 Apr 2009 | 19 Aug 2009 | |
| DP05005 | Defect petition | SPARK PLUG EJECTION FROM CYLINDER HEAD | Engine and Engine Cooling / Engine | 22 Sep 2005 | 4 Jan 2006 | |
| PE05037 | Preliminary evaluation | STUCK ENGINE THROTTLE | Vehicle Speed Control / Accelerator Pedal | 7 Jul 2005 | 2 Nov 2005 | |
| PE04045 | Preliminary evaluation | REAR LIFTGATE GLASS ASSEMBLY | Structure / Body / Hatchback/Liftgate / Hinge and Attachments | 2 Jun 2004 | 28 Sep 2004 | 04V442000 |
| EA02010 | Engineering analysis | MIS-ASSEMBLED AIRBAG CLOCKSPRING | Air Bags | 2 Jul 2002 | 25 Feb 2003 | |
| SQ01015 | Safety query | INOPERATIVE AIR BAG SYSTEM | Air Bags | 12 Dec 2001 | 2 Jul 2002 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
- 19770
- 19840
- 19850
- 19860
- 19870
- 19880
- 19890
- 19900
- 19918
- 19924
- 19936
- 19944
- 19955
- 19966
- 19977
- 19989
- 19999
- 20009
- 20016
- 20024
- 20032
- 20040
- 20050
- 20061
- 20071
- 20081
- 20090
- 20101
- 20116
- 20125
- 201311
- 20146
- 20158
- 201614
- 201713
- 20187
- 20196
- 202033
- 202126
- 202224
- 202315
- 202410
- 202520
- 202614
- 20271
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Ford recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2002 Ford ExplorerThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2002 Ford Explorer: recalls and complaints. https://recallregister.com/vehicle/ford/explorer/2002/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- FORD MOTOR COMPANY
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2002 Ford Explorer?
- 5,511,406 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Ford Explorer have for all model years?
- NHTSA lists 142 recall campaigns for the Ford Explorer, model years 1977 to 2027. 4 of them name the 2002 model year.
- Which component do the complaints about the 2002 Ford Explorer name most often?
- Power Train: 1,579 of 4,052 component mentions, or 389.7 per 1,000. For all 2002 vehicles the figure is 121 per 1,000.
- Is an NHTSA investigation of the 2002 Ford Explorer open?
- No. Each of the 7 investigations that name this model year has a closing date in the NHTSA file.