Recall Register

2012 Ford E-250: recalls and complaints

NHTSA lists 11 recall campaigns for the 2012 Ford E-250. The newest campaign is 16V350000. NHTSA received the report on 24 May 2016. The NHTSA record gives the component Equipment Adaptive/Mobility. NHTSA has 7 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 16V350000, in the NHTSA record

New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

11 campaigns, newest first. 2,041 units in total.

  • 16V350000Equipment Adaptive/Mobility
  • 15V779000Equipment Adaptive/Mobility
  • 15V763000Equipment Adaptive/Mobility
  • 15V729000Equipment Adaptive/Mobility
  • 14V706000Equipment Adaptive/Mobility
  • 14V617000Equipment Adaptive/Mobility
  • 14V584000Equipment Adaptive/Mobility
  • 14V501000Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings
  • 14V426000Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings
  • 14V097000Fuel System, Other / Storage
  • 13V261000Equipment

  1. 16V350000Received . 2 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
    Remedy, in the NHTSA record
    New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

    Report filed by New England Wheels. Manufacturer campaign number 16E-020. Owner notification date in the NHTSA record: .

  2. 15V779000Received . 278 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
    Remedy, in the NHTSA record
    New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

    Report filed by New England Wheels. Manufacturer campaign number 15E-068. Owner notification date in the NHTSA record: .

  3. 15V763000Received . 285 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
    Remedy, in the NHTSA record
    Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

    Report filed by Mobility Specialists, Inc..

  4. 15V729000Received . 667 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
    Remedy, in the NHTSA record
    MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

    Report filed by Mobility Works (WMK Inc.). Manufacturer campaign number 15E-068. Owner notification date in the NHTSA record: .

  5. 14V706000Received . 34 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
    Remedy, in the NHTSA record
    Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

    Report filed by Cummings Mobility Conversion & Supply. Manufacturer campaign number 14E-041. Owner notification date in the NHTSA record: .

  6. 14V617000Received . 286 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
    Remedy, in the NHTSA record
    New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

    Report filed by New England Wheels. Manufacturer campaign number 14E-041. Owner notification date in the NHTSA record: .

  7. 14V584000Received . 45 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
    Remedy, in the NHTSA record
    National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

    Report filed by National Van Builiders, Inc.. Manufacturer campaign number Ricon2014. Owner notification date in the NHTSA record: .

  8. 14V501000Received . 28 units.

    Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings

    Defect, in the NHTSA record
    Adrian Steel Company (Adrian) is recalling certain model year 2012 Ford E-150, E-250 and E-350 Commercial Cargo Vans modified by Adrian between September 21, 2012, to September 24, 2012. The affected vehicles are equipped with certain propane fuel system conversion kits with an aluminum fuel line fitting manufactured by Roush CleanTech. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
    Consequence, in the NHTSA record
    A propane leak in the presence of an ignition source increases the risk of a fire.
    Remedy, in the NHTSA record
    Adrian will notify owners, and dealers will replace the aluminum fuel line fittings with stainless steel fittings, free of charge. The recall began during July 2014. Owners may contact Adrian customer service at 1-800-677-2726.

    Report filed by Adrian Steel Company.

  9. 14V426000Received . 36 units.

    Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings

    Defect, in the NHTSA record
    Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
    Consequence, in the NHTSA record
    A propane leak in the presence of an ignition source increases the risk of a fire.
    Remedy, in the NHTSA record
    Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.

    Report filed by Roush Performance Products, Inc.. Owner notification date in the NHTSA record: .

  10. 14V097000Received . 343 units.

    Fuel System, Other / Storage

    Defect, in the NHTSA record
    Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
    Consequence, in the NHTSA record
    If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
    Remedy, in the NHTSA record
    Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.

    Report filed by Landi Renzo USA. Owner notification date in the NHTSA record: .

  11. 13V261000Received . 37 units.

    Equipment

    Defect, in the NHTSA record
    Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
    Consequence, in the NHTSA record
    If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
    Remedy, in the NHTSA record
    Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.

    Report filed by Mobility Works (WMK Inc.).

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

7 complaints, 12 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2012 Ford E-250: component mentions in complaints
ComponentMentions
Electrical System2
Power Train2
Wheels1
Tires1
Engine and Engine Cooling1
Structure1
Fuel/Propulsion System1
Engine1
Seat Belts1
Unknown or Other1
Complaints that report a crash
1
Complaints that report a fire
1
Injuries in the complaints
0
Deaths in the complaints
0
Date of the newest complaint
10 Sep 2018

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2012 Ford E-250, by the year NHTSA received them. The largest year is 2014, with 4 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19900
  2. 19911
  3. 19923
  4. 19933
  5. 19943
  6. 19953
  7. 19963
  8. 19973
  9. 19984
  10. 19995
  11. 20004
  12. 20013
  13. 20024
  14. 20036
  15. 200416
  16. 20058
  17. 200628
  18. 200725
  19. 200820
  20. 200916
  21. 201010
  22. 201115
  23. 201211
  24. 201310
  25. 201411
  26. 20170
  27. 20231

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2012 Ford E-250: recalls and complaints. https://recallregister.com/vehicle/ford/e-250/2012/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
New England Wheels

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2012 Ford E-250?
2,041 units in 11 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Ford E-250 have for all model years?
NHTSA lists 73 recall campaigns for the Ford E-250, model years 1990 to 2023. 11 of them name the 2012 model year.
Which component do the complaints about the 2012 Ford E-250 name most often?
Electrical System: 2 of 12 component mentions.
Is an NHTSA investigation of the 2012 Ford E-250 open?
The NHTSA investigation file has no investigation that names this model year.