Recall Register

2009 Ford E-250: recalls and complaints

NHTSA lists 16 recall campaigns for the 2009 Ford E-250. The newest campaign is 16V350000. NHTSA received the report on 24 May 2016. The NHTSA record gives the component Equipment Adaptive/Mobility. NHTSA has 2 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 16V350000, in the NHTSA record

New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

16 campaigns, newest first. 2,268 units in total.

  • 16V350000Equipment Adaptive/Mobility
  • 15V779000Equipment Adaptive/Mobility
  • 15V763000Equipment Adaptive/Mobility
  • 15V729000Equipment Adaptive/Mobility
  • 14V706000Equipment Adaptive/Mobility
  • 14V617000Equipment Adaptive/Mobility
  • 14V584000Equipment Adaptive/Mobility
  • 13V261000Equipment
  • 11V450000Fuel System, Other / Fuel Injection System
  • 10V243000Equipment Adaptive/Mobility
  • 10V242000Equipment Adaptive/Mobility
  • 10V206000Equipment Adaptive/Mobility
  • 10V207000Equipment Adaptive/Mobility
  • 10V153000Equipment Adaptive/Mobility
  • 10V151000Equipment Adaptive/Mobility
  • 09V434000Equipment / Appliance / Air Conditioner

  1. 16V350000Received . 2 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
    Remedy, in the NHTSA record
    New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

    Report filed by New England Wheels. Manufacturer campaign number 16E-020. Owner notification date in the NHTSA record: .

  2. 15V779000Received . 278 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
    Remedy, in the NHTSA record
    New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

    Report filed by New England Wheels. Manufacturer campaign number 15E-068. Owner notification date in the NHTSA record: .

  3. 15V763000Received . 285 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
    Remedy, in the NHTSA record
    Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

    Report filed by Mobility Specialists, Inc..

  4. 15V729000Received . 667 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
    Remedy, in the NHTSA record
    MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

    Report filed by Mobility Works (WMK Inc.). Manufacturer campaign number 15E-068. Owner notification date in the NHTSA record: .

  5. 14V706000Received . 34 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
    Remedy, in the NHTSA record
    Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

    Report filed by Cummings Mobility Conversion & Supply. Manufacturer campaign number 14E-041. Owner notification date in the NHTSA record: .

  6. 14V617000Received . 286 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
    Remedy, in the NHTSA record
    New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

    Report filed by New England Wheels. Manufacturer campaign number 14E-041. Owner notification date in the NHTSA record: .

  7. 14V584000Received . 45 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
    Remedy, in the NHTSA record
    National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

    Report filed by National Van Builiders, Inc.. Manufacturer campaign number Ricon2014. Owner notification date in the NHTSA record: .

  8. 13V261000Received . 37 units.

    Equipment

    Defect, in the NHTSA record
    Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
    Consequence, in the NHTSA record
    If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
    Remedy, in the NHTSA record
    Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.

    Report filed by Mobility Works (WMK Inc.).

  9. 11V450000Received . 101 units.

    Fuel System, Other / Fuel Injection System

    Defect, in the NHTSA record
    Roush is recalling certain model year 2009-2011 ford e-150, e-250, and e-350 5.4l engin vans/wagons/cutaways, and model year 2010-2011 ford e-450 6.8l engine cutaway vehicles altered by rouch to operate using the roush branded cleantech propane autogas fuel system. The fuel rails included in the kits contain improperly seated injector retention clips. This could result in leakage of propane autogas.
    Consequence, in the NHTSA record
    A propane leak in the presence of an ignition source can result in a fire.
    Remedy, in the NHTSA record
    Roush will notify owners of the vehicles of which the kits were installed in order to arrange for free replacement of the injector retention clips. The safety recall began on september 26, 2011. Owners may contact roush at 1-734-466-6255.

    Report filed by ROUSH PERFORMANCE PRODUCTS, INC.. Owner notification date in the NHTSA record: .

  10. 10V243000Received . 60 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Mobility transportation (mts) is recalling certain model year 2007 through 2009 conversion vans built on ford e150, e250, and e350 chassis from september 16, 2008 through april 15, 2009 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
    Consequence, in the NHTSA record
    When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
    Remedy, in the NHTSA record
    Mts will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on october 18, 2010. Owners may contact ricon at 1-818-267-3000 or mts at 1-734-453-6452.

    Report filed by MOBILITY TRANSPORTATION SERVICES. Owner notification date in the NHTSA record: .

  11. 10V242000Received . 60 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Mobility transportation (mts) is recalling certain model year 2007 through 2009 conversion vans built on ford e150, e250, and e350 chassis from september 16, 2008 through april 15, 2009 and fitted with ricon public use lifts. The restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. Ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. In this case, the restraint belt would appear to be latched, and the operator could run the lift. If the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform.
    Consequence, in the NHTSA record
    The user of the lift could be injured should the lift move without the restraint belt properly buckled.
    Remedy, in the NHTSA record
    Mts is working with ricon and ricon will be performing the remedy for this campaign. Please see ricon's defect report 09e-060. Ricon will provide customers with a warning decal and a dvd-based training aid. The safety recall began on october 18, 2010. Owners may contact ricon at 1-818-267-3000 or mts at 1-734-453-6452.

    Report filed by MOBILITY TRANSPORTATION SERVICES. Owner notification date in the NHTSA record: .

  12. 10V206000Received . 156 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Mobility works is recalling certain model year 2008 and 2009 conversion vans built on ford e150, e250, and e350 chassis after november 2007 and fitted with ricon public use lifts. The restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. Ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. In this case, the restraint belt would appear to be latched, and the operator could run the lift. If the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform.
    Consequence, in the NHTSA record
    The user of the lift could be injured should the lift move without the restraint belt properly buckled.
    Remedy, in the NHTSA record
    Mobility works is working with ricon and ricon will be performing the remedy for this campaign. Please see ricon's defect report 09e-060. Ricon will provide customers with a warning decal and a dvd-based training aid. The safety recall began on august 20, 2010. Owners may contact ricon at 1-818-267-3000 or mobility works at 1-800-769-8267.

    Report filed by MOBILITY WORKS. Owner notification date in the NHTSA record: .

  13. 10V207000Received . 74 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Mobility works is recalling certain model year 2008 and 2009 conversion vans built on ford e150, e250, and e350 chassis and chevrolet 2500 chassis after november 2007 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
    Consequence, in the NHTSA record
    When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
    Remedy, in the NHTSA record
    Mobility works will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on august 20, 2010. Owners may contact ricon at 1-818-267-3000 or mobility works at 1-800-769-8267.

    Report filed by MOBILITY WORKS. Owner notification date in the NHTSA record: .

  14. 10V153000Received . 65 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Comm-trans is recalling certain model year 2007-2009 ada conversion vans built on ford e-150, e-250, and e-350 chassis between december 7, 2007 and december 23, 2009 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
    Consequence, in the NHTSA record
    When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
    Remedy, in the NHTSA record
    Comm-trans will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on july 6, 2010. Owners may contact ricon at 1-818-267-3000 or comm-trans at 1-901-726-9394.

    Report filed by COMM-TRANS. Owner notification date in the NHTSA record: .

  15. 10V151000Received . 65 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Comm-trans is recalling certain model year 2007-2009 ada conversion vans built on ford e-150, e-250, and e-350 chassis between december 7, 2007 and december 23, 2009 and fitted with ricon public use lifts. The restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. Ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. In this case, the restraint belt would appear to be latched, and the operator could run the lift. If the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform.
    Consequence, in the NHTSA record
    The user of the lift could be injured should the lift move without the restraint belt properly buckled.
    Remedy, in the NHTSA record
    Comm-trans is working with ricon and ricon will be performing the remedy for this campaign. Please see ricon's defect report 09e-060. Ricon will provide customers with a warning decal and a dvd-based training aid. The safety recall began on july 6, 2010. Owners may contact ricon at 1-818-267-3000 or comm-trans at 1-901-726-9394.

    Report filed by COMM-TRANS. Owner notification date in the NHTSA record: .

  16. 09V434000Received . 53 units.

    Equipment / Appliance / Air Conditioner

    Defect, in the NHTSA record
    E-n-g mobile system is recalling certain model year 2008 chevrolet w5500, model year 2007-2009 dodge 3500, model year 2009 mighty mover, model year 2006-2009 ford e-250, e-350 and e-450, model year 2008-2009 GMC w4500, model year 2007 international 4300, model year 2009 toyota land cruiser vehicles equipped with carrier airv ceiling units, model nos. 68rv0010ba, 68rv0012ca, and 68rv0010ea. The heater element in these assemblies may be defective which could cause the unit to create smoke or sparks.
    Consequence, in the NHTSA record
    This defect could result in a fire.
    Remedy, in the NHTSA record
    E-n-g mobile system will notify owners and the vehicles will be repaired by carrier free of charge. Please see carrier's defect report 09e-053. The safety recall is expected to begin during december 2009. Owners may contact carrier at 1-877-584-7059 or e-n-g mobile system at 1-925-798-4060.

    Report filed by ENG MOBILE SYSTEM, INC. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

2 complaints, 2 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2009 Ford E-250: component mentions in complaints
ComponentMentions
Vehicle Speed Control1
Engine1
Complaints that report a crash
1
Complaints that report a fire
0
Injuries in the complaints
0
Deaths in the complaints
0
Date of the newest complaint
23 Mar 2023

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2009 Ford E-250, by the year NHTSA received them. The largest year is 2010, with 1 complaint.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19900
  2. 19911
  3. 19923
  4. 19933
  5. 19943
  6. 19953
  7. 19963
  8. 19973
  9. 19984
  10. 19995
  11. 20004
  12. 20013
  13. 20024
  14. 20036
  15. 200416
  16. 20058
  17. 200628
  18. 200725
  19. 200820
  20. 200916
  21. 201010
  22. 201115
  23. 201211
  24. 201310
  25. 201411
  26. 20160
  27. 20170
  28. 20220
  29. 20231

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2009 Ford E-250: recalls and complaints. https://recallregister.com/vehicle/ford/e-250/2009/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
New England Wheels

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2009 Ford E-250?
2,268 units in 16 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Ford E-250 have for all model years?
NHTSA lists 73 recall campaigns for the Ford E-250, model years 1990 to 2023. 16 of them name the 2009 model year.
Which component do the complaints about the 2009 Ford E-250 name most often?
Vehicle Speed Control: 1 of 2 component mentions.
Is an NHTSA investigation of the 2009 Ford E-250 open?
The NHTSA investigation file has no investigation that names this model year.