2004 Ford E-250: recalls and complaints

NHTSA lists 16 recall campaigns for the 2004 Ford E-250. The newest campaign is 09V325000. NHTSA received the report on 3 Aug 2009. The NHTSA record gives the component Equipment Adaptive/Mobility. NHTSA has 8 complaints on file for this model year. 2 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 09V325000, in the NHTSA record

Quality vans is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). Owners may contact ricon at 1-818-267-3000 or quality vans at 1-480-464-7007.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

16 campaigns, newest first. 470,276 units in total.

09V3250003 Aug 2009Equipment Adaptive/Mobility
09V3260003 Aug 2009Equipment Adaptive/Mobility
09V29500029 Jul 2009Equipment Adaptive/Mobility
09V29600029 Jul 2009Equipment Adaptive/Mobility
09V30400029 Jul 2009Equipment Adaptive/Mobility
09V30300029 Jul 2009Equipment Adaptive/Mobility
09V29700029 Jul 2009Equipment Adaptive/Mobility
09V29800029 Jul 2009Equipment Adaptive/Mobility
09V24300029 Jun 2009Equipment Adaptive/Mobility
09V24200026 Jun 2009Equipment Adaptive/Mobility
09V10200027 Mar 2009Equipment Adaptive/Mobility
09V10000027 Mar 2009Equipment Adaptive/Mobility
04V58900015 Dec 2004Equipment Adaptive/Mobility
04V56200026 Nov 2004Equipment Adaptive/Mobility
04V44500013 Sep 2004Engine and Engine Cooling
04V44400013 Sep 2004Electrical System / Wiring

09V325000Received 3 Aug 2009. 14 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Quality vans is recalling certain model year 2004 through 2008 vans manufactured between august 2005 and november 2007, equipped with ricon platform style wheelchair lifts. These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, "platform lift installations in motor vehicles." the threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
Consequence, in the NHTSA record
The user of the lift could be injured should the lift move unintentionally.
Remedy, in the NHTSA record
Quality vans is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). Owners may contact ricon at 1-818-267-3000 or quality vans at 1-480-464-7007.
Report filed by QUALITY VANS.
09V326000Received 3 Aug 2009. 8 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Quality vans is recalling certain model year 2004 through 2006 vans equipped with ricon platform style wheelchair lifts. These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, "platform lift installations in motor vehicles." the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.
Consequence, in the NHTSA record
The user of the lift could be injured should the lift move unintentionally.
Remedy, in the NHTSA record
Quality vans is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). Owners may contact ricon at 1-818-267-3000 or quality vans at 1-480-464-7007.
Report filed by QUALITY VANS.
09V295000Received 29 Jul 2009. 3 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Access mobility is recalling 3 model year 2004 ford e-250 and model year 2006 dodge sprinter vans equipped with ricon platform style wheelchair lift. The vehicle fails to comply with the requirements of federal motor vehicle safety standard no. 404, "platform lift installations on motor vehicles." the threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
Consequence, in the NHTSA record
The user of the lift could be injured should the lift move unintentionally.
Remedy, in the NHTSA record
Access mobility is working with ricon to correct the wheelchair lift free of charge (please see 07e095). Owners may contact ricon at 1-818-267-3000.
Report filed by ACCESS MOBILITY CENTER. Owner notification date in the NHTSA record: 31 Aug 2009.
09V296000Received 29 Jul 2009. 3 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Access mobility is recalling 3 model year 2004 ford e-250 and model year 2006 dodge sprinter vans equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift system accessible for motor vehicles." the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.
Consequence, in the NHTSA record
A lift occupant can be injured should the lift begin to stow unintentionally.
Remedy, in the NHTSA record
Access mobility is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). Owners may contact ricon at 1-818-267-3000.
Report filed by ACCESS MOBILITY CENTER. Owner notification date in the NHTSA record: 31 Aug 2009.
09V304000Received 29 Jul 2009. 8 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Van products is recalling 8 vans equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift system accessible for motor vehicles," the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.
Consequence, in the NHTSA record
A lift occupant can be injured should the lift begin to stow unintentionally.
Remedy, in the NHTSA record
Van products is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). Owners may contact ricon at 1-818-267-3000.
Report filed by VAN PRODUCTS MOBILITY & COMMERCIAL.
09V303000Received 29 Jul 2009. 8 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Van products is recalling 8 vans equipped with ricon platform style wheelchair lifts. The lift fails to comply with the requirements of federal motor vehicle safety standard no. 404, "platform lift installations on motor vehicles." the threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
Consequence, in the NHTSA record
The user of the lift could be injured should the lift move unintentionally.
Remedy, in the NHTSA record
Van products is working with ricon to correct the wheelchair lift free of charge (please see 07e095). Owners may contact ricon at 1-818-267-3000.
Report filed by VAN PRODUCTS MOBILITY & COMMERCIAL.
09V297000Received 29 Jul 2009. 7 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
R&r mobility is recalling 7 vans equipped with ricon platform style wheelchair lift. These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, "platform lift installations on motor vehicles." the threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
Consequence, in the NHTSA record
The user of the lift could be injured should the lift move unintentionally.
Remedy, in the NHTSA record
R&r mobility is working with ricon to correct the wheelchair lift free of charge (please see 07e095). Owners may contact ricon at 1-818-267-3000.
Report filed by R&R MOBILITY VANS & LIFTS INC.. Owner notification date in the NHTSA record: 31 Aug 2009.
09V298000Received 29 Jul 2009. 7 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
R&r mobility is recalling 7 vans equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift system accessible for motor vehicles." the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.
Consequence, in the NHTSA record
A lift occupant can be injured should the lift begin to stow unintentionally.
Remedy, in the NHTSA record
R&r mobility is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). Owners may contact ricon at 1-818-267-3000.
Report filed by R&R MOBILITY VANS & LIFTS INC.. Owner notification date in the NHTSA record: 31 Aug 2009.
09V243000Received 29 Jun 2009. 3 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Handicapped driver services is recalling 3 model year 2004 and 2005 ford e-250 transit buses built on ford chassis and equipped with ricon platform style wheelchair lifts. These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, "platform lift installations in motor vehicles." the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.
Consequence, in the NHTSA record
The user of the lift could be injured should the lift move unintentionally.
Remedy, in the NHTSA record
Handicapped driver services is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). Owners may contact ricon at 1-818-267-3000 or handicapped driver services at 1-770-422-9674.
Report filed by HANDICAPPED DRIVER SERVICES, INC.. Owner notification date in the NHTSA record: 8 Jul 2009.
09V242000Received 26 Jun 2009. 3 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Handicapped driver services is recalling 3 model year 2004 and 2005 ford e-250 rental vans built on ford chassis and equipped with ricon platform style wheelchair lifts. These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, "platform lift installations in motor vehicles." the threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
Consequence, in the NHTSA record
The user of the lift could be injured should the lift move unintentionally.t
Remedy, in the NHTSA record
Handicapped driver services is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). Owners may contact ricon at 1-818-267-3000 or handicapped driver services at 1-770-422-9674.
Report filed by HANDICAPPED DRIVER SERVICES, INC.. Owner notification date in the NHTSA record: 14 Jul 2009.
09V102000Received 27 Mar 2009. 74 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Van conversions is recalling 74 my 2004-2007 ford e-150, e-250 e-350 and my 2006 GM savanna 3500 vans built on ford and GM chassis and equipped with ricon platform style wheelchair lifts. These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, "platform lift installations in motor vehicles." the threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
Consequence, in the NHTSA record
The user of the lift could be injured should the lift move unintentionally.
Remedy, in the NHTSA record
Van conversions is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). Owners may contact ricon at 1-818-267-3000 or van conversions at 610-837-0707.
Report filed by VAN CONVERSIONS OF LEHIGH VALLEY INC.. Owner notification date in the NHTSA record: 27 Mar 2009.
09V100000Received 27 Mar 2009. 52 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Van conversions is recalling 52 my 2004-2007 ford e-150, e-250 e-350 and my 2006 GM savanna 3500 vans built on ford and GM chassis and equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift system accessible for motor vehicles," the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.
Consequence, in the NHTSA record
A lift occupant can be injured should the lift begin to stow unintentionally.
Remedy, in the NHTSA record
Van conversions is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). Owners may contact ricon at 1-818-267-3000 or van conversions at 610-837-0707.
Report filed by VAN CONVERSIONS OF LEHIGH VALLEY INC.. Owner notification date in the NHTSA record: 27 Mar 2009.
04V589000Received 15 Dec 2004. 501 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
On certain vans built on ford e250/e350 chassis and equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
Consequence, in the NHTSA record
In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.
Remedy, in the NHTSA record
Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok is conducting the owner notification and remedy for this campaign. Owners should contact sure-lock at 1-908-231-1804 or accubuilt at 419-222-1501.
Report filed by ACCUBUILT, INC..
04V562000Received 26 Nov 2004. 1,660 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
Consequence, in the NHTSA record
In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.
Remedy, in the NHTSA record
Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok will handle the repairs for this campaign. Owners should contact sure-lock at 1-908-231-1804 or mobilityworks at 1-800-769-8267.
Report filed by MOBILITY WORKS. Manufacturer campaign number 04E-058.
04V445000Received 13 Sep 2004. 253,076 units.
Engine and Engine Cooling
Defect, in the NHTSA record
On certain vans, the air filter element material process resulted in an air filter paper element that can smolder or burn. This change in filter paper composition combined with the configuration of the air induction system, may allow hot carbon particles to contact the air filter element during certain driving conditions that create hot particles.
Consequence, in the NHTSA record
These hot particles may ignite the air filter element with the potential for air induction system damage or underhood fire.
Remedy, in the NHTSA record
Dealers will inspect and replace the air filter element. The recall began september 27, 2004. Owners should contact ford at 1-800-392-3673. Also ford is extending the limited warranty (for a one time replacement) of the ABS module for a total of 10 years or 150,000 miles from the warranty start date, whichever occurs first. If your vehicle has already accumulated more than 150,000 miles, this coverage will last until september 30, 2005.
Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 04S23. Owner notification date in the NHTSA record: 27 Sep 2004.
04V444000Received 13 Sep 2004. 214,849 units.
Electrical System / Wiring
Defect, in the NHTSA record
On certain vans, a diode in the anti-lock braking system (ABS) module may experience an electrical short.
Consequence, in the NHTSA record
The electrical short may cause an ABS malfunction that would illuminate the ABS warning light, or the module may overheat resulting in a burning odor, smoke, and/or fire. This condition may occur while the vehicle is being driven or unattended.
Remedy, in the NHTSA record
Dealers will install a new fuse in the ABS circuit and install a heat shield over the ABS module. The recall began on october 15, 2004. Owners should contact ford at 1-800-392-3673. Also ford is extending the limited warranty (for a one time replacement) of the ABS module for a total of 10 years or 150,000 miles from the warranty start date, whichever occurs first. If your vehicle has already accumulated more than 150,000 miles, this coverage will last until september 30, 2005.
Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 04S22. Owner notification date in the NHTSA record: 15 Oct 2004.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

8 complaints, 14 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2004 Ford E-250: component mentions in complaints
Component		Mentions
Electrical System		3
Interior Lighting		1
Exterior Lighting		1
Steering		1
Equipment		1
Service Brakes, Hydraulic		1
Seats		1
Vehicle Speed Control		1
Service Brakes		1
Air Bags		1

The table shows the 10 components with the most mentions, of 12.

Complaints that report a crash: 1
Complaints that report a fire: 0
Injuries in the complaints: 0
Deaths in the complaints: 0
Date of the newest complaint: 8 Jun 2022

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2004 Ford E-250, by the year NHTSA received them. The largest year is 2004, with 2 complaints.

Investigations

NHTSA investigations that name the 2004 Ford E-250
Number	Type	Subject	Component	Opened	Closed	Campaign
EA10003	Engineering analysis	HVAC Switch Failures	Electrical System / Wiring / Interior/Under Dash	13 Apr 2010	5 Mar 2012
DP05005	Defect petition	SPARK PLUG EJECTION FROM CYLINDER HEAD	Engine and Engine Cooling / Engine	22 Sep 2005	4 Jan 2006

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2004 Ford E-250The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2004 Ford E-250: recalls and complaints. https://recallregister.com/vehicle/ford/e-250/2004/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: QUALITY VANS

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2004 Ford E-250?: 470,276 units in 16 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Ford E-250 have for all model years?: NHTSA lists 73 recall campaigns for the Ford E-250, model years 1990 to 2023. 16 of them name the 2004 model year.
Which component do the complaints about the 2004 Ford E-250 name most often?: Electrical System: 3 of 14 component mentions.
Is an NHTSA investigation of the 2004 Ford E-250 open?: No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.