Recall Register

2012 Chevrolet Impala: recalls and complaints

NHTSA lists 3 recall campaigns for the 2012 Chevrolet Impala. The newest campaign is 14V355000. NHTSA received the report on 23 Jun 2014. The NHTSA record gives the component Electrical System / Ignition. NHTSA has 205 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 14V355000, in the NHTSA record

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

3 campaigns, newest first. 3,188,488 units in total.

  1. 14V355000Received . 3,141,731 units.

    Electrical System / Ignition

    Defect, in the NHTSA record
    This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
    Consequence, in the NHTSA record
    If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
    Remedy, in the NHTSA record
    GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

    Report filed by General Motors LLC. Manufacturer campaign number 14299. Owner notification date in the NHTSA record: .

  2. 12V377000Received . 36,413 units.

    Suspension / Front / Control Arm / Lower Arm

    Defect, in the NHTSA record
    General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
    Consequence, in the NHTSA record
    A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
    Remedy, in the NHTSA record
    GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

    Report filed by GENERAL MOTORS LLC. Manufacturer campaign number 12104. Owner notification date in the NHTSA record: .

  3. 11V398000Received . 10,344 units.

    Steering / Hydraulic Power Assist / Hose, Piping, and Connections

    Defect, in the NHTSA record
    Gm is recalling certain model year 2012 chevrolet impala vehicles manufactured from april 19, 2011, through july 29, 2011. The upper power steering hose may have been misrouted so that it can come in close proximity to and/or contact the catalytic converter. With the engine on, heat from the catalytic converter may melt the power steering hose.
    Consequence, in the NHTSA record
    Power steering fluid could flow onto the catalytic converter, and an engine compartment fire could occur.
    Remedy, in the NHTSA record
    Gm dealers will inspect to ensure that the upper power steering hose is routed correctly and make the necessary repairs free of charge. The safety recall began on september 5, 2011. Owners may contact chevrolet at 1-800-630-2438.

    Report filed by GENERAL MOTORS LLC. Manufacturer campaign number 11224. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

205 complaints, 328 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

  • 2012 Chevrolet Impala
  • All 2012 vehicles
2012 Chevrolet Impala: complaints by component, per 1,000 component mentions
Component2012 ImpalaAll 2012 vehiclesImpala, all yearsMentions
Electrical System143.3134.9236.147
Electronic Stability Control (ESC)134.124.250.144
Steering112.896.778.137
Engine94.5127.779.631
Service Brakes79.355.527.126
Power Train70.1110.460.823
Air Bags54.91135818
Vehicle Speed Control42.739.144.814
Suspension42.717.83214
Fuel/Propulsion System42.739.512.714

The table shows the 10 components with the most mentions, of 23.

Complaints that report a crash
16
Complaints that report a fire
5
Injuries in the complaints
16
Deaths in the complaints
0
Date of the newest complaint
12 Apr 2019

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2012 Chevrolet Impala, by the year NHTSA received them. The largest year is 2014, with 51 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19630
  2. 19653
  3. 19662
  4. 19672
  5. 19682
  6. 19694
  7. 19714
  8. 19722
  9. 19731
  10. 19743
  11. 19761
  12. 19773
  13. 19783
  14. 19793
  15. 19803
  16. 19812
  17. 19822
  18. 19831
  19. 19850
  20. 19870
  21. 19930
  22. 19940
  23. 19950
  24. 19960
  25. 19970
  26. 19980
  27. 19990
  28. 20007
  29. 20017
  30. 20024
  31. 20035
  32. 20044
  33. 20051
  34. 20061
  35. 20072
  36. 20082
  37. 20095
  38. 20104
  39. 20112
  40. 20123
  41. 20131
  42. 201412
  43. 20153
  44. 20160
  45. 20170
  46. 20181
  47. 20191

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2012 Chevrolet Impala: recalls and complaints. https://recallregister.com/vehicle/chevrolet/impala/2012/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
General Motors LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2012 Chevrolet Impala?
3,188,488 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Chevrolet Impala have for all model years?
NHTSA lists 57 recall campaigns for the Chevrolet Impala, model years 1963 to 2019. 3 of them name the 2012 model year.
Which component do the complaints about the 2012 Chevrolet Impala name most often?
Electrical System: 47 of 328 component mentions, or 143.3 per 1,000. For all 2012 vehicles the figure is 134.9 per 1,000.
Is an NHTSA investigation of the 2012 Chevrolet Impala open?
The NHTSA investigation file has no investigation that names this model year.