2002 Chevrolet Impala: recalls and complaints

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All updates to the register

• 15V70100026 Oct 2015Engine and Engine Cooling / Exhaust System / Manifold/Header/Muffler/Tail Pipe
• 14V4000003 Jul 2014Electrical System / Ignition
• 09V1160008 Apr 2009Engine and Engine Cooling
• 02V2220009 Aug 2002Air Bags / Frontal

1. 15V701000Received 26 Oct 2015. 1,003,556 units.

   Engine and Engine Cooling / Exhaust System / Manifold/Header/Muffler/Tail Pipe

   Defect, in the NHTSA record

   General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

   Consequence, in the NHTSA record

   Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

   Remedy, in the NHTSA record

   The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

   Report filed by General Motors LLC. Manufacturer campaign number 15757. Owner notification date in the NHTSA record: 19 Feb 2016.

2. 14V400000Received 3 Jul 2014. 5,877,718 units.

   Electrical System / Ignition

   Defect, in the NHTSA record

   This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

   Consequence, in the NHTSA record

   If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

   Report filed by General Motors LLC. Manufacturer campaign number 14350. Owner notification date in the NHTSA record: 8 Sep 2014.

3. 09V116000Received 8 Apr 2009. 1,497,516 units.

   Engine and Engine Cooling

   Defect, in the NHTSA record

   General motors is recalling 1,497,516 my 1997-2003 buick regal, my 1998-2003 chevrolet lumina, monte carlo and impala, my 1998-1999 oldsmobile intrigue, my 1997-2003 pontiac grand prix vehicles equipped with a 3.8l v6 naturally aspirated engine. Some of these vehicles have a condition in which drops of engine oil may be deposited on the exhaust manifold through hard braking.

   Consequence, in the NHTSA record

   If the manifold is hot enough and the oil runs below the heat shield, it may ignite into a small flame and may spread to the plastic spark plug wire channel and beyond increasing the risk of an engine compartment fire.

   Remedy, in the NHTSA record

   Dealers will replace the engine’s front valve cover and front-valve-cover gasket with new parts of an improved design and remove the engine’s plastic cover and plastic oil-fill-tube extension, free of charge. The recall is expected to begin during may 2016. Owners may contact chevrolet at 1-800-630-2438, oldsmobile at 1-800-630-6537, and pontiac at 1-800-620-7668 or http://www.pontiac.com or http:www.gmownercenter.com.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 09047. Owner notification date in the NHTSA record: 9 Apr 2009.

4. 02V222000Received 9 Aug 2002. 133,221 units.

   Air Bags / Frontal

   Defect, in the NHTSA record

   Certain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.

   Consequence, in the NHTSA record

   Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.

   Remedy, in the NHTSA record

   Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began august 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, GMC at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 02032. Owner notification date in the NHTSA record: 15 Aug 2002.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2002 Chevrolet Impala
• All 2002 vehicles

The table shows the 10 components with the most mentions, of 24.

Complaints that report a crash

22

Complaints that report a fire

8

Injuries in the complaints

19

Deaths in the complaints

0

Date of the newest complaint

27 Oct 2010

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19630
2. 19653
3. 19662
4. 19672
5. 19682
6. 19694
7. 19714
8. 19722
9. 19731
10. 19743
11. 19761
12. 19773
13. 19783
14. 19793
15. 19803
16. 19812
17. 19822
18. 19831
19. 19850
20. 19870
21. 19930
22. 19940
23. 19950
24. 19960
25. 19970
26. 19980
27. 19990
28. 20007
29. 20017
30. 20024
31. 20035
32. 20044
33. 20051
34. 20061
35. 20072
36. 20082
37. 20095
38. 20104
39. 20112
40. 20123
41. 20131
42. 201412
43. 20153
44. 20181
45. 20191

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Chevrolet Impala: all model years
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• NHTSA page of the 2002 Chevrolet ImpalaThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2002 Chevrolet Impala?

8,512,011 units in 4 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Chevrolet Impala have for all model years?

NHTSA lists 57 recall campaigns for the Chevrolet Impala, model years 1963 to 2019. 4 of them name the 2002 model year.

Which component do the complaints about the 2002 Chevrolet Impala name most often?

Electrical System: 164 of 653 component mentions, or 251.1 per 1,000. For all 2002 vehicles the figure is 88.7 per 1,000.

Is an NHTSA investigation of the 2002 Chevrolet Impala open?

No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.