2024 BMW IX: recalls and complaints
NHTSA lists 4 recall campaigns for the 2024 BMW IX. The newest campaign is 25V395000. NHTSA received the report on 23 Jul 2025. The NHTSA record gives the component Electrical System / Propulsion System / Traction Motor / Controller / Software. NHTSA has 33 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V395000, in the NHTSA record
The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 82,633 units in total.
- 25V395000Electrical System / Propulsion System / Traction Motor / Controller / Software
- 25V470000Electrical System / Propulsion System / Traction Battery
- 23V409000Vehicle Speed Control / Cruise Control
- 23V295000Electrical System / Propulsion System / Traction Battery
25V395000Received . 71,286 units.
Electrical System / Propulsion System / Traction Motor / Controller / Software
- Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
- Consequence, in the NHTSA record
A loss of drive power increases the risk of a crash.
- Remedy, in the NHTSA record
The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: .
25V470000Received . 136 units.
Electrical System / Propulsion System / Traction Battery
- Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
- Consequence, in the NHTSA record
Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
- Remedy, in the NHTSA record
Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: .
23V409000Received . 11,180 units.
Vehicle Speed Control / Cruise Control
- Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
- Consequence, in the NHTSA record
A sudden increase in vehicle speed can increase the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: .
23V295000Received . 31 units.
Electrical System / Propulsion System / Traction Battery
- Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
- Consequence, in the NHTSA record
An engine stall increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
33 complaints, 61 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2024 BMW IX
- All 2024 vehicles
| Component | 2024 IX | All 2024 vehicles | IX, all years | Mentions |
|---|---|---|---|---|
| Electrical System | 213.1 | 161.2 | 164.9 | 13 |
| Forward Collision Avoidance | 180.3 | 88.1 | 202.1 | 11 |
| Service Brakes | 131.1 | 68.5 | 63.8 | 8 |
| Back Over Prevention | 82 | 23.3 | 58.5 | 5 |
| Unknown or Other | 65.6 | 108.2 | 95.7 | 4 |
| Power Train | 49.2 | 81.4 | 58.5 | 3 |
| Engine | 49.2 | 111.5 | 31.9 | 3 |
| Vehicle Speed Control | 49.2 | 33.2 | 79.8 | 3 |
| Structure | 32.8 | 26.9 | 16 | 2 |
| Steering | 32.8 | 59.2 | 53.2 | 2 |
The table shows the 10 components with the most mentions, of 16.
- Complaints that report a crash
- 13
- Complaints that report a fire
- 2
- Injuries in the complaints
- 10
- Deaths in the complaints
- 0
- Date of the newest complaint
- 18 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:BMW recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2024 BMW IXThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2024 BMW IX: recalls and complaints. https://recallregister.com/vehicle/bmw/ix/2024/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- BMW of North America, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2024 BMW IX?
- 82,633 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the BMW IX have for all model years?
- NHTSA lists 12 recall campaigns for the BMW IX, model years 2022 to 2025. 4 of them name the 2024 model year.
- Which component do the complaints about the 2024 BMW IX name most often?
- Electrical System: 13 of 61 component mentions, or 213.1 per 1,000. For all 2024 vehicles the figure is 161.2 per 1,000.
- Is an NHTSA investigation of the 2024 BMW IX open?
- The NHTSA investigation file has no investigation that names this model year.