2023 BMW IX: recalls and complaints

NHTSA advisory: do not drive, park outsideCampaign 22V541000. NHTSA received the report on 27 Jul 2022. 367 units. Electrical System / Propulsion System / Traction Battery

Remedy of campaign 22V541000, in the NHTSA record

Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter will be mailed when remedy parts become available. Owner notification letters were mailed December 23, 2022. Owners may contact BMW customer service at 1-800-525-7417. Owners will also be contacted by phone.

Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

Park-outside advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 12 recall campaigns for the 2023 BMW IX. The newest campaign is 25V395000. NHTSA received the report on 23 Jul 2025. The NHTSA record gives the component Electrical System / Propulsion System / Traction Motor / Controller / Software. NHTSA has 38 complaints on file for this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V395000, in the NHTSA record

The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

12 campaigns, newest first. 126,486 units in total.

25V39500023 Jul 2025Electrical System / Propulsion System / Traction Motor / Controller / Software
25V47000016 Jul 2025Electrical System / Propulsion System / Traction Battery
23V44900028 Jun 2023Electrical System / Propulsion System / Hybrid Management
23V4090007 Jun 2023Vehicle Speed Control / Cruise Control
23V29500026 Apr 2023Electrical System / Propulsion System / Traction Battery
23V07900014 Feb 2023Air Bags / Frontal
23V02600025 Jan 2023Forward Collision Avoidance / Warnings / External/Pedestrian Alert
22V94400020 Dec 2022Electrical System / Propulsion System / Traction Battery Thermal / Management / Software
22V7410005 Oct 2022Electrical System / Propulsion System
22V54100027 Jul 2022Electrical System / Propulsion System / Traction BatteryAdvisory
22V4830007 Jul 2022Electrical System / Instrument Cluster/Panel
22V24000013 Apr 2022Air Bags / Air Bag/Restraint Control Module / Software

25V395000Received 23 Jul 2025. 71,286 units.
Electrical System / Propulsion System / Traction Motor / Controller / Software
Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Consequence, in the NHTSA record
A loss of drive power increases the risk of a crash.
Remedy, in the NHTSA record
The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: 8 Aug 2025.
25V470000Received 16 Jul 2025. 136 units.
Electrical System / Propulsion System / Traction Battery
Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Consequence, in the NHTSA record
Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
Remedy, in the NHTSA record
Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: 2 Dec 2025.
23V449000Received 28 Jun 2023. 69 units.
Electrical System / Propulsion System / Hybrid Management
Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
Consequence, in the NHTSA record
An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: 23 Aug 2023.
23V409000Received 7 Jun 2023. 11,180 units.
Vehicle Speed Control / Cruise Control
Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
Consequence, in the NHTSA record
A sudden increase in vehicle speed can increase the risk of a crash.
Remedy, in the NHTSA record
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: 2 Aug 2023.
23V295000Received 26 Apr 2023. 31 units.
Electrical System / Propulsion System / Traction Battery
Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
Consequence, in the NHTSA record
An engine stall increases the risk of a crash.
Remedy, in the NHTSA record
Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: 22 Jun 2023.
23V079000Received 14 Feb 2023. 15,803 units.
Air Bags / Frontal
Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.
Consequence, in the NHTSA record
A driver's air bag that does not deploy as intended during a crash increases the risk of injury.
Remedy, in the NHTSA record
Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: 14 Apr 2023.
23V026000Received 25 Jan 2023. 3,431 units.
Forward Collision Avoidance / Warnings / External/Pedestrian Alert
Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence, in the NHTSA record
Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
Remedy, in the NHTSA record
Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: 9 Mar 2023.
22V944000Received 20 Dec 2022. 14,086 units.
Electrical System / Propulsion System / Traction Battery Thermal / Management / Software
Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
Consequence, in the NHTSA record
An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: 3 Feb 2023.
22V741000Received 5 Oct 2022. 1 unit.
Electrical System / Propulsion System
Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.
Consequence, in the NHTSA record
The gear weld seam could break, resulting in a vehicle rollaway if the parking brake is not applied, and increasing the risk of a crash.
Remedy, in the NHTSA record
A dealer will replace the electric drive unit, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on November 30, 2022. The owner notification letter is expected to be mailed November 28, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: 30 Nov 2022.
22V541000Received 27 Jul 2022. 367 units.
Electrical System / Propulsion System / Traction BatteryDo-not-drive advisoryPark-outside advisory
Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.
Consequence, in the NHTSA record
A short-circuit in a high voltage battery increases the risk of a fire.
Remedy, in the NHTSA record
Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter will be mailed when remedy parts become available. Owner notification letters were mailed December 23, 2022. Owners may contact BMW customer service at 1-800-525-7417. Owners will also be contacted by phone.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: 23 Dec 2022.
22V483000Received 7 Jul 2022. 6,930 units.
Electrical System / Instrument Cluster/Panel
Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence, in the NHTSA record
A display that does not show critical information, such as warning messages and/or warning lights, can increase the risk of a crash.
Remedy, in the NHTSA record
Dealers will update the display's head unit software, free of charge. Owner notification letters were mailed September 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: 6 Sep 2022.
22V240000Received 13 Apr 2022. 3,166 units.
Air Bags / Air Bag/Restraint Control Module / Software
Defect, in the NHTSA record
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.
Consequence, in the NHTSA record
An air bag malfunction indicator light that fails to warn the driver of a problem increases the risk of injury in a crash.
Remedy, in the NHTSA record
Dealers will reprogram the air bag control unit software, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Report filed by BMW of North America, LLC. Owner notification date in the NHTSA record: 13 Jun 2022.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

38 complaints, 58 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

2023 BMW IX
All 2023 vehicles

2023 BMW IX: complaints by component, per 1,000 component mentions
Component	2023 IX	All 2023 vehicles	IX, all years	Mentions
Air Bags	206.9	17.8	69.1	12
Unknown or Other	172.4	109.9	95.7	10
Forward Collision Avoidance	172.4	95.7	202.1	10
Electrical System	120.7	149.7	164.9	7
Vehicle Speed Control	51.7	35.3	79.8	3
Power Train	51.7	78.9	58.5	3
Back Over Prevention	34.5	19.7	58.5	2
Fuel/Propulsion System	34.5	44.7	42.6	2
Steering	34.5	64.2	53.2	2
Exterior Lighting	17.2	18.5	5.3	1

The table shows the 10 components with the most mentions, of 16.

Complaints that report a crash: 12
Complaints that report a fire: 0
Injuries in the complaints: 6
Deaths in the complaints: 0
Date of the newest complaint: 1 Jul 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2023 BMW IX, by the year NHTSA received them. The largest year is 2023, with 23 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

202211
202312
20244
20251

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2023 BMW IXThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2023 BMW IX: recalls and complaints. https://recallregister.com/vehicle/bmw/ix/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: BMW of North America, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2023 BMW IX?: 126,486 units in 12 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the BMW IX have for all model years?: NHTSA lists 12 recall campaigns for the BMW IX, model years 2022 to 2025. 12 of them name the 2023 model year.
Which component do the complaints about the 2023 BMW IX name most often?: Air Bags: 12 of 58 component mentions, or 206.9 per 1,000. For all 2023 vehicles the figure is 17.8 per 1,000.
Is an NHTSA investigation of the 2023 BMW IX open?: The NHTSA investigation file has no investigation that names this model year.