Recall Register

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2011 Audi Q7

NHTSA register · 4 recall campaigns · 12 complaints · 1 investigation · filed by Volkswagen Group of America, Inc.

187,309 units across its campaigns1 complaint reported a crash

The 2011 Audi Q7 appears in 4 NHTSA recall campaigns (equipment and fuel system, gasoline) and in 12 consumer complaints filed with the agency.

The component named most often is visibility/wiper: 214.3 of every 1,000 component mentions for this year, above the 13.2 per 1,000 across all 2011 model-year vehicles and against 66.7 per 1,000 for the Audi Q7 line as a whole.

That is about the same as the average of 12.8 complaints per model year across the 20 Audi Q7 model years on this register; 1 complaint reported a crash and 0 a fire.

Complaints were received in the largest number in 2017 (3); the most recent in the file is dated 28 Apr 2019.

NHTSA's Office of Defects Investigation has opened 1 investigation naming this model year.

Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.

Recalls by model year:

2007320083200932010320114201242013320142201522016120177201832019420205202192022320233202432025220261

Recall campaigns

  1. 23V086000EQUIPMENT:OTHER:LABELSReported 15 Feb 2023 · 12,100 units

    Defect, as filed: Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."

    Consequence: An overloaded vehicle can increase the risk of a crash.

    Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.

    Filed by Volkswagen Group of America, Inc. (manufacturer campaign 50G5); components: equipment:other:labels; tires.

  2. 18V818000FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPReported 19 Nov 2018 · 5,987 units

    Defect, as filed: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

    Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

    Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.

    Filed by Volkswagen Group of America, Inc. (manufacturer campaign 20BJ).

  3. 16V660000FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPReported 13 Sep 2016 · 143,214 units

    Defect, as filed: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

    Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

    Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

    Filed by Volkswagen Group of America, Inc. (manufacturer campaign 20W9).

  4. 15V019000FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAILReported 20 Jan 2015 · 26,008 units

    Defect, as filed: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.

    Consequence: A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.

    Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.

    Filed by Volkswagen Group of America, Inc. (manufacturer campaign Audi: 24AP/VW: 24BK).

Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.

Complaints by component

Component mentions per 1,000 for the 2011 Audi Q7 (black) against all 2011 model-year vehicles in the file (yellow). A complaint can name more than one component.

Engine142.9
Wheels71.4
Tires71.4
Per 1,000 component mentions2011Q7 lineAll 2011 vehicles
Visibility/Wiper214.366.713.2
Engine142.9102.8118.1
Unknown or Other142.986.156.3
Electrical System142.9138.9132.1
Fuel/Propulsion System142.9147.244.2
Air Bags71.430.6124.4
ComponentMentionsPer 1,000LineAll 2011
Visibility/Wiper3214.366.713.2
Engine2142.9102.8118.1
Unknown or Other2142.986.156.3
Electrical System2142.9138.9132.1
Fuel/Propulsion System2142.9147.244.2
Air Bags171.430.6124.4
Wheels171.42511.6
Tires171.411.111

12 unique complaints, 14 component mentions; 5 injuries and 0 deaths reported by complainants. Complaint narratives are not republished.

Complaints by year received

13
15
17
19
21
23
25
Complaints about the 2011 Audi Q7 by the year NHTSA received them. Reporting rises after recalls and press coverage; a model year keeps drawing complaints for a decade or more.

Investigations

ActionTypeSubjectComponentOpenedClosedRecall
EA11003Engineering analysisHigh-Pressure Fuel Pump Failurefuel system, diesel7 Feb 201127 Mar 2015—

Other Audi Q7 model years

Model yearRecallsComplaintsUnits in campaigns
2007372173,099
2008323173,099
2009313161,301
2010315161,301
2011412187,309
2012410187,309
2013318254,401
2014219252,587
2015221252,587
2016 NHTSA1274,881
2017735194,700
2018315169,254
20194194,790
202050527,467
202190765,700
202230365,827
202330357,986
202430357,986
202520356,955
2026 NHTSA10356,894

Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.

All Audi Q7 model years · Audi: 61 model lines

Questions and answers

How many recalls does the 2011 Audi Q7 have?

4 NHTSA recall campaigns name this model year; the most recent, 23V086000, was reported to NHTSA on 15 Feb 2023 and concerns equipment:other:labels. Across all model years the Audi Q7 line has 32 campaigns.

Is there an open NHTSA investigation into the 2011 Audi Q7?

NHTSA's investigation file lists 1 action naming this model year; the table above shows each action's opening and closing dates. An action with no closing date was still open when the file was produced.

What component do owners of the 2011 Audi Q7 complain about most?

Visibility/Wiper: 3 of 14 component mentions (214.3 per 1,000). Next is engine with 2. Complaints are consumer reports and have not been verified by NHTSA.

How do I get a recall repaired?

NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.

Where does this data come from?

NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.

Provenance

Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.