2012 Audi Q7: recalls and complaints

NHTSA lists 4 recall campaigns for the 2012 Audi Q7. The newest campaign is 23V086000. NHTSA received the report on 15 Feb 2023. The NHTSA record gives the component Equipment / Other / Labels. NHTSA has 10 complaints on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 23V086000, in the NHTSA record

Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 15 May 2019. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 187,309 units in total.

23V08600015 Feb 2023Equipment / Other / Labels
18V81800019 Nov 2018Fuel System, Gasoline / Delivery / Fuel Pump
16V66000013 Sep 2016Fuel System, Gasoline / Delivery / Fuel Pump
15V01900020 Jan 2015Fuel System, Gasoline / Fuel Injection System / Fuel Rail

23V086000Received 15 Feb 2023. 12,100 units.
Equipment / Other / Labels
Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence, in the NHTSA record
An overloaded vehicle can increase the risk of a crash.
Remedy, in the NHTSA record
Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 50G5. Owner notification date in the NHTSA record: 13 Apr 2023.
18V818000Received 19 Nov 2018. 5,987 units.
Fuel System, Gasoline / Delivery / Fuel Pump
Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence, in the NHTSA record
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy, in the NHTSA record
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 20BJ. Owner notification date in the NHTSA record: 28 Dec 2018.
16V660000Received 13 Sep 2016. 143,214 units.
Fuel System, Gasoline / Delivery / Fuel Pump
Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy, in the NHTSA record
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 20W9. Owner notification date in the NHTSA record: 9 Nov 2016.
15V019000Received 20 Jan 2015. 26,008 units.
Fuel System, Gasoline / Fuel Injection System / Fuel Rail
Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Consequence, in the NHTSA record
A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
Remedy, in the NHTSA record
Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number Audi: 24AP/VW: 24BK. Owner notification date in the NHTSA record: 17 Mar 2015.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

10 complaints, 13 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2012 Audi Q7: component mentions in complaints
Component		Mentions
Fuel/Propulsion System		4
Engine		2
Visibility/Wiper		2
Electronic Stability Control (ESC)		1
Steering		1
Power Train		1
Visibility		1
Service Brakes, Hydraulic		1

Complaints that report a crash: 0
Complaints that report a fire: 0
Injuries in the complaints: 0
Deaths in the complaints: 0
Date of the newest complaint: 18 Mar 2019

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2012 Audi Q7, by the year NHTSA received them. The largest year is 2017, with 4 complaints.

Investigations

NHTSA investigations that name the 2012 Audi Q7
Number	Type	Subject	Component	Opened	Closed	Campaign
EA11003	Engineering analysis	High-Pressure Fuel Pump Failure	Fuel System, Diesel	7 Feb 2011	27 Mar 2015

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2012 Audi Q7The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2012 Audi Q7: recalls and complaints. https://recallregister.com/vehicle/audi/q7/2012/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 15 May 2019
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Volkswagen Group of America, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2012 Audi Q7?: 187,309 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Audi Q7 have for all model years?: NHTSA lists 32 recall campaigns for the Audi Q7, model years 2007 to 2026. 4 of them name the 2012 model year.
Which component do the complaints about the 2012 Audi Q7 name most often?: Fuel/Propulsion System: 4 of 13 component mentions.
Is an NHTSA investigation of the 2012 Audi Q7 open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.