Recall Register

2010 Volkswagen Routan: recalls and complaints

NHTSA lists 2 recall campaigns for the 2010 Volkswagen Routan. The newest campaign is 15V194000. NHTSA received the report on 1 Apr 2015. The NHTSA record gives the component Electrical System / Ignition / Switch. NHTSA has 240 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 15V194000, in the NHTSA record

Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

2 campaigns, newest first. 33,288 units in total.

  1. 15V194000Received . 20,676 units.

    Electrical System / Ignition / Switch

    Defect, in the NHTSA record
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
    Consequence, in the NHTSA record
    If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
    Remedy, in the NHTSA record
    Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 28H1. Owner notification date in the NHTSA record: .

  2. 11V151000Received . 12,612 units.

    Electrical System / Ignition / Switch

    Defect, in the NHTSA record
    Volkswagen is recalling certain model year 2010 routan vehicles manufactured from october 2009 through june 2010. Some vehicles may experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off.
    Consequence, in the NHTSA record
    An engine shutting off suddenly while driving could increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the win module free of charge. The safety recall is expected to begin during june 2011. Owners may contact volkswagen at 1-800-822-8987.

    Report filed by VOLKSWAGEN OF AMERICA, INC. Manufacturer campaign number 28G1/U8. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

240 complaints, 359 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

  • 2010 Volkswagen Routan
  • All 2010 vehicles
2010 Volkswagen Routan: complaints by component, per 1,000 component mentions
Component2010 RoutanAll 2010 vehiclesRoutan, all yearsMentions
Electrical System420.6115.4365.6151
Engine125.394.215645
Steering64.1106.660.823
Service Brakes64.154.966.423
Power Train61.382.35622
Unknown or Other50.15045.618
Structure30.6392811
Exterior Lighting25.126.613.69
Electronic Stability Control (ESC)25.122.327.29
Vehicle Speed Control16.760206

The table shows the 10 components with the most mentions, of 24.

Complaints that report a crash
5
Complaints that report a fire
3
Injuries in the complaints
12
Deaths in the complaints
0
Date of the newest complaint
20 Jan 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2010 Volkswagen Routan, by the year NHTSA received them. The largest year is 2015, with 31 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20080
  2. 20096
  3. 20102
  4. 20110
  5. 20121
  6. 20130
  7. 20140

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2010 Volkswagen Routan: recalls and complaints. https://recallregister.com/vehicle/volkswagen/routan/2010/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Volkswagen Group of America, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2010 Volkswagen Routan?
33,288 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Volkswagen Routan have for all model years?
NHTSA lists 8 recall campaigns for the Volkswagen Routan, model years 2008 to 2014. 2 of them name the 2010 model year.
Which component do the complaints about the 2010 Volkswagen Routan name most often?
Electrical System: 151 of 359 component mentions, or 420.6 per 1,000. For all 2010 vehicles the figure is 115.4 per 1,000.
Is an NHTSA investigation of the 2010 Volkswagen Routan open?
The NHTSA investigation file has no investigation that names this model year.