2009 Volkswagen Routan: recalls and complaints
NHTSA lists 6 recall campaigns for the 2009 Volkswagen Routan. The newest campaign is 16V083000. NHTSA received the report on 11 Feb 2016. The NHTSA record gives the component Air Bags / Frontal / Sensor/Control Module-Inactive. NHTSA has 294 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 16V083000, in the NHTSA record
VW will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began April 2016. Owners may contact Volkswagen customer service at 1-800-893-5298.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
6 campaigns, newest first. 74,771 units in total.
- 16V083000Air Bags / Frontal / Sensor/Control Module-Inactive
- 15V194000Electrical System / Ignition / Switch
- 14V396000Electrical System / Ignition
- 14V055000Suspension / Rear / Axle / Non-Powered Axle Assembly
- 10V252000Electrical System / Wiring
- 09V244000Equipment / Other / Owners/Service/Other Manual
16V083000Received . 1,037 units.
Air Bags / Frontal / Sensor/Control Module-Inactive
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (VW) is recalling certain model year 2009 Volkswagen Routan vehicles manufactured February 7, 2008, to August 28, 2008. In the affected vehicles, the air bag control units may corrode and fail.
- Consequence, in the NHTSA record
If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
- Remedy, in the NHTSA record
VW will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began April 2016. Owners may contact Volkswagen customer service at 1-800-893-5298.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number Not yet assigned. Owner notification date in the NHTSA record: .
15V194000Received . 20,676 units.
Electrical System / Ignition / Switch
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Consequence, in the NHTSA record
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
- Remedy, in the NHTSA record
Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 28H1. Owner notification date in the NHTSA record: .
14V396000Received . 18,526 units.
Electrical System / Ignition
- Defect, in the NHTSA record
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Consequence, in the NHTSA record
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
- Remedy, in the NHTSA record
Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800-822-8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. Note: This campaign is an expansion of NHTSA Recall No. 11V-151.
Report filed by Volkswagen of America, Inc.. Manufacturer campaign number 28G1/U8.
14V055000Received . 130 units.
Suspension / Rear / Axle / Non-Powered Axle Assembly
- Defect, in the NHTSA record
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
- Consequence, in the NHTSA record
Failure of the rear axle may increase the risk of a crash.
- Remedy, in the NHTSA record
Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Report filed by Freedom Motors, Inc.. Manufacturer campaign number ENGF0216-3. Owner notification date in the NHTSA record: .
10V252000Received . 15,902 units.
Electrical System / Wiring
- Defect, in the NHTSA record
Volkswagen is recalling certain model year 2009 routan vehicles manufactured from june 2008 through july 2009. These vehicles may have been built with an improper routed wire harness that may have a condition where the lower sliding door hinge bracket can make contact and wear through the wire insulation. Contact with a 12v power feed circuit within the harness may cause a high resistive short circuit within the latch mechanism located inside of the sliding door.
- Consequence, in the NHTSA record
This could result in an overheated latch and a fire within the rear sliding door could occur.
- Remedy, in the NHTSA record
Volkswagen will inspect the sliding door wire track wire assembly and the sliding door power drive unit wire assembly for damage, repair/replace as necessary, tie strap the two harnesses together and route the harnesses under the sliding door weather strip. This service will be performed free of charge. The safety recall began on october 15, 2010. Owners may contact volkswagen at 1-800-822-8987.
Report filed by VOLKSWAGEN OF AMERICA, INC. Manufacturer campaign number 97S8/T7. Owner notification date in the NHTSA record: .
09V244000Received . 18,500 units.
Equipment / Other / Owners/Service/Other Manual
- Defect, in the NHTSA record
Volkswagen is recalling 18,500 my 2009 routan vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 208, "occupant crash protection." the owner's manual was printed without the FMVSS no. 208 required information explaining that no objects should be placed over the or near the air bag on the instrument panel.
- Consequence, in the NHTSA record
Any such objects could cause injury to the vehicle's occupants in the event of a crash severe enough to cause the air bag to inflate.
- Remedy, in the NHTSA record
Dealers will send an owner's manual insert containing the required air bag information for owner installation or dealers will install in the event the owner prefers assistance from the dealer. The recall began on july 31, 2009. Owners may contact volkswagen at 1-800-822-8987.
Report filed by VOLKSWAGEN OF AMERICA, INC. Manufacturer campaign number S6. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
294 complaints, 461 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2009 Volkswagen Routan
- All 2009 vehicles
| Component | 2009 Routan | All 2009 vehicles | Routan, all years | Mentions |
|---|---|---|---|---|
| Electrical System | 329.7 | 130.2 | 365.6 | 152 |
| Engine | 169.2 | 74.3 | 156 | 78 |
| Service Brakes | 82.4 | 58 | 66.4 | 38 |
| Steering | 73.8 | 119.8 | 60.8 | 34 |
| Power Train | 43.4 | 65.8 | 56 | 20 |
| Structure | 39 | 42.6 | 28 | 18 |
| Unknown or Other | 32.5 | 45.3 | 45.6 | 15 |
| Service Brakes, Hydraulic | 32.5 | 28 | 15.2 | 15 |
| Wheels | 26 | 14.6 | 16 | 12 |
| Electronic Stability Control (ESC) | 26 | 24.5 | 27.2 | 12 |
The table shows the 10 components with the most mentions, of 29.
- Complaints that report a crash
- 6
- Complaints that report a fire
- 3
- Injuries in the complaints
- 12
- Deaths in the complaints
- 0
- Date of the newest complaint
- 26 Aug 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2009 Volkswagen RoutanThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2009 Volkswagen Routan: recalls and complaints. https://recallregister.com/vehicle/volkswagen/routan/2009/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Volkswagen Group of America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2009 Volkswagen Routan?
- 74,771 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Volkswagen Routan have for all model years?
- NHTSA lists 8 recall campaigns for the Volkswagen Routan, model years 2008 to 2014. 6 of them name the 2009 model year.
- Which component do the complaints about the 2009 Volkswagen Routan name most often?
- Electrical System: 152 of 461 component mentions, or 329.7 per 1,000. For all 2009 vehicles the figure is 130.2 per 1,000.
- Is an NHTSA investigation of the 2009 Volkswagen Routan open?
- The NHTSA investigation file has no investigation that names this model year.