Recall Register

2020 Volkswagen Jetta: recalls and complaints

NHTSA lists 6 recall campaigns for the 2020 Volkswagen Jetta. The newest campaign is 24V110000. NHTSA received the report on 14 Feb 2024. The NHTSA record gives the component Fuel System, Gasoline. NHTSA has 53 complaints on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V110000, in the NHTSA record

Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 625,595 units in total.

  • 24V110000Fuel System, Gasoline
  • 23V604000Electrical System / Ignition / Switch
  • 22V815000Tires / Pressure Monitoring and Regulating Systems
  • 21V492000Air Bags / Air Bag/Restraint Control Module
  • 20V505000Seats
  • 20V359000Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
  1. 24V110000Received . 261,257 units.

    Fuel System, Gasoline

    Defect, in the NHTSA record
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
    Consequence, in the NHTSA record
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy, in the NHTSA record
    Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number VW: 20UF/AUDI:20YF. Owner notification date in the NHTSA record: .

  2. 23V604000Received . 62,538 units.

    Electrical System / Ignition / Switch

    Defect, in the NHTSA record
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
    Consequence, in the NHTSA record
    Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 28H7. Owner notification date in the NHTSA record: .

  3. 22V815000Received . 296,044 units.

    Tires / Pressure Monitoring and Regulating Systems

    Defect, in the NHTSA record
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
    Consequence, in the NHTSA record
    An undetected sudden loss of pressure in all four tires increases the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number AU:45J7,VW:45J6,45J8. Owner notification date in the NHTSA record: .

  4. 21V492000Received . 379 units.

    Air Bags / Air Bag/Restraint Control Module

    Defect, in the NHTSA record
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
    Consequence, in the NHTSA record
    Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 69CK. Owner notification date in the NHTSA record: .

  5. 20V505000Received . 5,376 units.

    Seats

    Defect, in the NHTSA record
    Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
    Consequence, in the NHTSA record
    In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
    Remedy, in the NHTSA record
    Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 72L1, 72K8, 72K9. Owner notification date in the NHTSA record: .

  6. 20V359000Received . 1 unit.

    Service Brakes, Hydraulic / Foundation Components / Disc / Caliper

    Defect, in the NHTSA record
    Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.
    Consequence, in the NHTSA record
    If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 47Q2. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

53 complaints, 80 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

  • 2020 Volkswagen Jetta
  • All 2020 vehicles
2020 Volkswagen Jetta: complaints by component, per 1,000 component mentions
Component2020 JettaAll 2020 vehiclesJetta, all yearsMentions
Electrical System212.5135.8157.817
Unknown or Other162.5115.357.113
Engine150134.97612
Service Brakes87.546.433.77
Power Train87.5117.7118.77
Fuel/Propulsion System62.540.442.45
Vehicle Speed Control37.523.4263
Steering37.541.322.63
Air Bags2524.763.32
Forward Collision Avoidance2566.15.62

The table shows the 10 components with the most mentions, of 17.

Complaints that report a crash
1
Complaints that report a fire
0
Injuries in the complaints
2
Deaths in the complaints
0
Date of the newest complaint
25 Sep 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2020 Volkswagen Jetta, by the year NHTSA received them. The largest year is 2024, with 14 complaints.

Investigations

NHTSA investigations that name the 2020 Volkswagen Jetta
NumberTypeSubjectComponentOpenedClosedCampaign
RQ23007Recall queryFuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)Fuel System, Gasoline / Storage / Evaporative Emissions / Canister12 Dec 20231 Jul 202424V110

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

Official channels

Cite this page

Recall Register. 2020 Volkswagen Jetta: recalls and complaints. https://recallregister.com/vehicle/volkswagen/jetta/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Volkswagen Group of America, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Volkswagen Jetta?
625,595 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Volkswagen Jetta have for all model years?
NHTSA lists 79 recall campaigns for the Volkswagen Jetta, model years 1980 to 2026. 6 of them name the 2020 model year.
Which component do the complaints about the 2020 Volkswagen Jetta name most often?
Electrical System: 17 of 80 component mentions, or 212.5 per 1,000. For all 2020 vehicles the figure is 135.8 per 1,000.
Is an NHTSA investigation of the 2020 Volkswagen Jetta open?
No. The 1 investigation that names this model year has a closing date in the NHTSA file.