2011 Volkswagen Jetta: recalls and complaints

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All updates to the register

• 19V67900025 Sep 2019Unknown or Other
• 19V61500022 Aug 2019Electrical System / Ignition / Anti-Theft / Control Module
• 15V4830004 Aug 2015Air Bags / Frontal
• 14V65600020 Oct 2014Suspension / Rear
• 11V4900003 Oct 2011Fuel System, Diesel
• 11V4660007 Sep 2011Engine and Engine Cooling / Exhaust System
• 11V19600029 Mar 2011Electrical System / Wiring / Fuses and Circuit Breakers

1. 19V679000Received 25 Sep 2019. 113 units.

   Unknown or Other

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

   Consequence, in the NHTSA record

   If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

   Remedy, in the NHTSA record

   Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 01D7. Owner notification date in the NHTSA record: 6 Nov 2019.

2. 19V615000Received 22 Aug 2019. 679,027 units.

   Electrical System / Ignition / Anti-Theft / Control Module

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

   Consequence, in the NHTSA record

   Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

   Remedy, in the NHTSA record

   Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 37M2. Owner notification date in the NHTSA record: 19 Nov 2019.

3. 15V483000Received 4 Aug 2015. 415,825 units.

   Air Bags / Frontal

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

   Consequence, in the NHTSA record

   A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

   Remedy, in the NHTSA record

   Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 69L2. Owner notification date in the NHTSA record: 15 Jan 2016.

4. 14V656000Received 20 Oct 2014. 442,066 units.

   Suspension / Rear

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.

   Consequence, in the NHTSA record

   The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.

   Remedy, in the NHTSA record

   Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.

   Report filed by Volkswagen Group of America, Inc.. Owner notification date in the NHTSA record: 7 Apr 2015.

5. 11V490000Received 3 Oct 2011. 168,275 units.

   Fuel System, Diesel

   Defect, in the NHTSA record

   Volkswagen is recalling certain model 2009-2012 jetta and jetta sportwagen vehicles, manufactured from may 2008 through september 2011, model year 2010-2012 volkswagen golf vehicles, manufactured from may 2009 through september 2011, and model year 2010-2012 audi a3 vehicles, manufactured from september 2009 through september 2011, that are equipped with a 2.0l tdi common rail diesel engine/clean diesel engine. The fuel injection pulses could coincide with the natural frequency of the injector line #2, in specific load and RPM conditions. This resonance creates additional stress in the fuel line.

   Consequence, in the NHTSA record

   Due to the resonance condition, injector line number 2 could develop small cracks which could lead to fuel leakage. Leaking fuel in the presence of an ignition source, may lead to a fire.

   Remedy, in the NHTSA record

   Volkswagen will install an improved fuel injector line for the number 2 cylinder on certain vehicles and will install vibration dampers on all of the injector lines. Volkswagen and audi will notify owners to have the vehicles repaired free of charge. The safety recall is expected to begin during november 2011. Owners may contact volkswagen at 1-800-822-8987.

   Report filed by VOLKSWAGEN OF AMERICA, INC. Manufacturer campaign number 23J9/V5 & 23J8/K5. Owner notification date in the NHTSA record: 15 Nov 2011.

6. 11V466000Received 7 Sep 2011. 30,294 units.

   Engine and Engine Cooling / Exhaust System

   Defect, in the NHTSA record

   Volkswagen is recalling certain model year 2011-2012 jetta sedan vehicles manufactured from march 18, 2010, through august 22, 2011. Some vehicles had a stainless steel exhaust tip installed at the port during importation. These exhaust tips may extend beyond the original length of the factory-installed exhaust pipes. It is possible for inadvertent contact to occur with a person's leg.

   Consequence, in the NHTSA record

   If the tailpipe extension is hot during inadvertent contact, a burn could occur.

   Remedy, in the NHTSA record

   Dealers will inspect and replace the stainless steel exhaust tips as necessary free of charge. The safety recall is expected to begin during november 2011. Owners may contact volkswagen at 1-800-822-8987.

   Report filed by VOLKSWAGEN OF AMERICA, INC. Owner notification date in the NHTSA record: 30 Nov 2011.

7. 11V196000Received 29 Mar 2011. 71,043 units.

   Electrical System / Wiring / Fuses and Circuit Breakers

   Defect, in the NHTSA record

   Volkswagen is recalling certain model year 2011 jetta vehicles, manufactured from march 2010 through march 2011. These vehicles may have an electrical wiring and fuse layout where the converter box is protected by the same fuse used by the signal horn and the anti-theft alarm system. Should that fuse be blown, the converter box will be disconnected from the power supply which, in turn, will shut off applications such as the engine management system, lighting system, and wipers.

   Consequence, in the NHTSA record

   Should this happen while the vehicle is being driven, the engine could stall, or the headlights or wipers could turn off unexpectedly, potentially leading to a crash without warning.

   Remedy, in the NHTSA record

   Volkswagen will notify owners when sufficient quantities of repairs kits are available. Dealers will separate the wiring for the horn and the theft protection horn from the power supply of the converter box and route the wires to separate fuses to correct the condition free of charge. The safety recall is expected to begin during april 2011. Owners may contact volkswagen at 1-800-822-8987.

   Report filed by VOLKSWAGEN OF AMERICA, INC. Owner notification date in the NHTSA record: 21 Apr 2011.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

28 Oct 2010

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19801
2. 19813
3. 19821
4. 19831
5. 19841
6. 19853
7. 19862
8. 19873
9. 19887
10. 19894
11. 19905
12. 19915
13. 19922
14. 19934
15. 19945
16. 19954
17. 19961
18. 19971
19. 19982
20. 19996
21. 20004
22. 20016
23. 20025
24. 20032
25. 20042
26. 20054
27. 20064
28. 20074
29. 20084
30. 20096
31. 20104
32. 20117
33. 20125
34. 20134
35. 20144
36. 20157
37. 20164
38. 20176
39. 20182
40. 201911
41. 20206
42. 20214
43. 20221
44. 20252
45. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Volkswagen Jetta: all model years
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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2011 Volkswagen JettaThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2011 Volkswagen Jetta?

1,806,643 units in 7 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Volkswagen Jetta have for all model years?

NHTSA lists 79 recall campaigns for the Volkswagen Jetta, model years 1980 to 2026. 7 of them name the 2011 model year.

Which component do the complaints about the 2011 Volkswagen Jetta name most often?

Engine and Engine Cooling: 2 of 2 component mentions.

Is an NHTSA investigation of the 2011 Volkswagen Jetta open?

1 investigation has no closing date in the NHTSA file, of 5 that name this model year.