2010 Volkswagen EOS: recalls and complaints
NHTSA lists 2 recall campaigns for the 2010 Volkswagen EOS. The newest campaign is 18V148000. NHTSA received the report on 6 Mar 2018. The NHTSA record gives the component Air Bags / Frontal / Driver Side / Inflator Module. NHTSA has 69 complaints on file for this model year. 3 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 18V148000, in the NHTSA record
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 779,538 units in total.
18V148000Received . 363,713 units.
Air Bags / Frontal / Driver Side / Inflator Module
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Consequence, in the NHTSA record
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy, in the NHTSA record
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 69Q9. Owner notification date in the NHTSA record: .
15V483000Received . 415,825 units.
Air Bags / Frontal
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
- Consequence, in the NHTSA record
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
- Remedy, in the NHTSA record
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 69L2. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
69 complaints, 84 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2010 Volkswagen EOS
- All 2010 vehicles
| Component | 2010 EOS | All 2010 vehicles | EOS, all years | Mentions |
|---|---|---|---|---|
| Air Bags | 285.7 | 119.9 | 305.5 | 24 |
| Power Train | 261.9 | 82.3 | 185.5 | 22 |
| Engine | 107.1 | 94.2 | 87.3 | 9 |
| Service Brakes | 71.4 | 54.9 | 58.2 | 6 |
| Electrical System | 59.5 | 115.4 | 92.7 | 5 |
| Steering | 35.7 | 106.6 | 23.6 | 3 |
| Unknown or Other | 35.7 | 50 | 50.9 | 3 |
| Fuel System, Gasoline | 23.8 | 13.6 | 7.3 | 2 |
| Exterior Lighting | 23.8 | 26.6 | 5.5 | 2 |
| Engine and Engine Cooling | 11.9 | 19.1 | 14.5 | 1 |
The table shows the 10 components with the most mentions, of 17.
- Complaints that report a crash
- 0
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 30 Jan 2023
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA18003 | Engineering analysis | Air Bag Clockspring Failure | Air Bags / Frontal / Driver Clockspring/Spiral Cassette | 18 Apr 2018 | Open | |
| RQ17009 | Recall query | Air Bag Clockspring Failure | Air Bags / Frontal / Driver Clockspring/Spiral Cassette | 13 Nov 2017 | 4 May 2018 | |
| PE15010 | Preliminary evaluation | Air Bag Clockspring Failure | Air Bags / Frontal | 24 Mar 2015 | 28 Sep 2015 | 15V483000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Volkswagen recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2010 Volkswagen EOSThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2010 Volkswagen EOS: recalls and complaints. https://recallregister.com/vehicle/volkswagen/eos/2010/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Volkswagen Group of America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2010 Volkswagen EOS?
- 779,538 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Volkswagen EOS have for all model years?
- NHTSA lists 7 recall campaigns for the Volkswagen EOS, model years 2007 to 2016. 2 of them name the 2010 model year.
- Which component do the complaints about the 2010 Volkswagen EOS name most often?
- Air Bags: 24 of 84 component mentions, or 285.7 per 1,000. For all 2010 vehicles the figure is 119.9 per 1,000.
- Is an NHTSA investigation of the 2010 Volkswagen EOS open?
- 1 investigation has no closing date in the NHTSA file, of 3 that name this model year.