2021 Toyota RAV4 Prime: recalls and complaints

NHTSA lists 4 recall campaigns for the 2021 Toyota RAV4 Prime. The newest campaign is 23V478000. NHTSA received the report on 12 Jul 2023. The NHTSA record gives the component Electrical System / Propulsion System / Dc/Dc Converter. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 23V478000, in the NHTSA record

Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 518,644 units in total.

23V47800012 Jul 2023Electrical System / Propulsion System / Dc/Dc Converter
23V0410002 Feb 2023Electrical System / Propulsion System / Hybrid Management / Power Control Unit/Module (Hpcu)
22V23900013 Apr 2022Electronic Stability Control (ESC) / Control Module / Software
20V69800012 Nov 2020Exterior Lighting / Headlights

23V478000Received 12 Jul 2023. 43,442 units.
Electrical System / Propulsion System / Dc/Dc Converter
Defect, in the NHTSA record
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.
Consequence, in the NHTSA record
A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.
Remedy, in the NHTSA record
Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.
Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number 23TB07/23LB01. Owner notification date in the NHTSA record: 29 Dec 2023.
23V041000Received 2 Feb 2023. 16,679 units.
Electrical System / Propulsion System / Hybrid Management / Power Control Unit/Module (Hpcu)
Defect, in the NHTSA record
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall.
Consequence, in the NHTSA record
An engine stall increases the risk of a crash.
Remedy, in the NHTSA record
Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01.
Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number 23TA01. Owner notification date in the NHTSA record: 27 Feb 2023.
22V239000Received 13 Apr 2022. 458,110 units.
Electronic Stability Control (ESC) / Control Module / Software
Defect, in the NHTSA record
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence, in the NHTSA record
Driving with a deactivated stability control system increases the risk of a crash.
Remedy, in the NHTSA record
Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number 22TA03, 22LA01. Owner notification date in the NHTSA record: 27 May 2022.
20V698000Received 12 Nov 2020. 413 units.
Exterior Lighting / Headlights
Defect, in the NHTSA record
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime vehicles. The headlight aiming caps may have been improperly closed, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
Adjusting the horizontal headlight beam can increase glare, reducing the visibility of an oncoming driver or the vehicle operator, increasing the risk of a crash.
Remedy, in the NHTSA record
Toyota will notify owners, and dealers will close the aiming caps on the headlights, free of charge. The recall began January 6, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TA15.
Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number 20TA15. Owner notification date in the NHTSA record: 6 Jan 2021.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2021 Toyota RAV4 Prime
Number	Type	Subject	Component	Opened	Closed	Campaign
DP22005	Defect petition	Pedestrian alert sounds	Electrical System / Propulsion System	27 Jan 2023	7 Aug 2023	22V063000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2021 Toyota RAV4 PrimeThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2021 Toyota RAV4 Prime: recalls and complaints. https://recallregister.com/vehicle/toyota/rav4-prime/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Toyota Motor Engineering & Manufacturing

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2021 Toyota RAV4 Prime?: 518,644 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Toyota RAV4 Prime have for all model years?: NHTSA lists 7 recall campaigns for the Toyota RAV4 Prime, model years 2021 to 2024. 4 of them name the 2021 model year.
Is an NHTSA investigation of the 2021 Toyota RAV4 Prime open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.