2013 Toyota Prius: recalls and complaints
NHTSA lists 3 recall campaigns for the 2013 Toyota Prius. The newest campaign is 20V369000. NHTSA received the report on 24 Jun 2020. The NHTSA record gives the component Hybrid Propulsion System / Inverter. NHTSA has 410 complaints on file for this model year. 3 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 20V369000, in the NHTSA record
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 1,772,424 units in total.
20V369000Received . 266,638 units.
Hybrid Propulsion System / Inverter
- Defect, in the NHTSA record
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
- Consequence, in the NHTSA record
An unexpected hybrid power system shut down may increase the risk of a crash.
- Remedy, in the NHTSA record
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number 20TB10 / 20TA10. Owner notification date in the NHTSA record: .
18V684000Received . 807,329 units.
Hybrid Propulsion System
- Defect, in the NHTSA record
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
- Consequence, in the NHTSA record
If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
- Remedy, in the NHTSA record
Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number J0V. Owner notification date in the NHTSA record: .
14V053000Received . 698,457 units.
Hybrid Propulsion System / Inverter
- Defect, in the NHTSA record
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
- Consequence, in the NHTSA record
The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
- Remedy, in the NHTSA record
Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Report filed by Toyota Motor Engineering & Manufacturing. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
410 complaints, 552 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2013 Toyota Prius
- All 2013 vehicles
| Component | 2013 Prius | All 2013 vehicles | Prius, all years | Mentions |
|---|---|---|---|---|
| Service Brakes | 414.9 | 53.1 | 130.2 | 229 |
| Electrical System | 94.2 | 124.7 | 103.1 | 52 |
| Unknown or Other | 88.8 | 80.4 | 35.9 | 49 |
| Engine | 67 | 158.2 | 30.6 | 37 |
| Vehicle Speed Control | 39.9 | 31.6 | 67.2 | 22 |
| Air Bags | 32.6 | 75.3 | 28 | 18 |
| Fuel/Propulsion System | 29 | 42.3 | 13.1 | 16 |
| Power Train | 25.4 | 115.1 | 26.9 | 14 |
| Structure | 23.6 | 44.5 | 27.7 | 13 |
| Exterior Lighting | 21.7 | 28.7 | 225.8 | 12 |
The table shows the 10 components with the most mentions, of 28.
- Complaints that report a crash
- 39
- Complaints that report a fire
- 4
- Injuries in the complaints
- 24
- Deaths in the complaints
- 0
- Date of the newest complaint
- 28 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| DP23005 | Defect petition | Brake Actuator Valve Wear | Service Brakes, Hydraulic / Foundation Components | 22 Nov 2023 | Open | |
| DP22005 | Defect petition | Pedestrian alert sounds | Electrical System / Propulsion System | 27 Jan 2023 | 7 Aug 2023 | 22V063000 |
| DP19004 | Defect petition | Brake Actuator Valve Wear | Service Brakes, Hydraulic / Power Assist | 30 Sep 2019 | 21 Jan 2021 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2013 Toyota PriusThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2013 Toyota Prius: recalls and complaints. https://recallregister.com/vehicle/toyota/prius/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Toyota Motor Engineering & Manufacturing
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2013 Toyota Prius?
- 1,772,424 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Toyota Prius have for all model years?
- NHTSA lists 35 recall campaigns for the Toyota Prius, model years 2000 to 2026. 3 of them name the 2013 model year.
- Which component do the complaints about the 2013 Toyota Prius name most often?
- Service Brakes: 229 of 552 component mentions, or 414.9 per 1,000. For all 2013 vehicles the figure is 53.1 per 1,000.
- Is an NHTSA investigation of the 2013 Toyota Prius open?
- 1 investigation has no closing date in the NHTSA file, of 3 that name this model year.