2010 Toyota Prius: recalls and complaints

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All updates to the register

• 18V6840004 Oct 2018Hybrid Propulsion System
• 16V48700030 Jun 2016Air Bags / Side/Window
• 16V3960002 Jun 2016Seats / Front Assembly / Seat Heater/Cooler
• 14V74300019 Nov 2014Seats / Front Assembly / Seat Heater/Cooler
• 14V05300012 Feb 2014Hybrid Propulsion System / Inverter
• 13V2350005 Jun 2013Service Brakes
• 13V01400016 Jan 2013Seats
• 10V0390009 Feb 2010Service Brakes, Air / Antilock / Control Unit/Module
• 10V0360003 Feb 2010Equipment / Other / Labels
• 10V0350003 Feb 2010Equipment / Other / Labels

1. 18V684000Received 4 Oct 2018. 807,329 units.

   Hybrid Propulsion System

   Defect, in the NHTSA record

   Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

   Consequence, in the NHTSA record

   If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

   Remedy, in the NHTSA record

   Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.

   Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number J0V. Owner notification date in the NHTSA record: 22 Jan 2019.

2. 16V487000Received 30 Jun 2016. 482,002 units.

   Air Bags / Side/Window

   Defect, in the NHTSA record

   Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.

   Consequence, in the NHTSA record

   If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

   Remedy, in the NHTSA record

   Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.

   Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number Toyota G0U Lexus GLJ. Owner notification date in the NHTSA record: 17 Oct 2016.

3. 16V396000Received 2 Jun 2016. 7,749 units.

   Seats / Front Assembly / Seat Heater/Cooler

   Defect, in the NHTSA record

   Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

   Consequence, in the NHTSA record

   If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

   Remedy, in the NHTSA record

   SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

   Report filed by Southeast Toyota Distributors, LLC. Manufacturer campaign number SET16B. Owner notification date in the NHTSA record: 14 Jul 2016.

4. 14V743000Received 19 Nov 2014. 3,233 units.

   Seats / Front Assembly / Seat Heater/Cooler

   Defect, in the NHTSA record

   Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

   Consequence, in the NHTSA record

   Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

   Remedy, in the NHTSA record

   SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

   Report filed by Southeast Toyota Distributors, LLC. Owner notification date in the NHTSA record: 29 Jan 2015.

5. 14V053000Received 12 Feb 2014. 698,457 units.

   Hybrid Propulsion System / Inverter

   Defect, in the NHTSA record

   Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

   Consequence, in the NHTSA record

   The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.

   Report filed by Toyota Motor Engineering & Manufacturing. Owner notification date in the NHTSA record: 21 Mar 2014.

6. 13V235000Received 5 Jun 2013. 87,060 units.

   Service Brakes

   Defect, in the NHTSA record

   Toyota is recalling certain model year 2010 Prius vehicles manufactured March 31, 2009, through October 9, 2009; and model year 2010 Lexus HS250h vehicles manufactured June 19, 2009, through October 9, 2009. Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid.

   Consequence, in the NHTSA record

   As nitrogen is released into the brake fluid, the brake pedal may have reduced hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash.

   Remedy, in the NHTSA record

   Toyota will notify owners, and dealers will replace the affected brake booster pump assemblies. The recall began on August 7, 2013. Owners may contact Toyota at 1-800-331-4331.

   Report filed by Toyota Motor Engineering & Manufacturing. Owner notification date in the NHTSA record: 7 Aug 2013.

7. 13V014000Received 16 Jan 2013. 3,235 units.

   Seats

   Defect, in the NHTSA record

   Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

   Consequence, in the NHTSA record

   If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

   Remedy, in the NHTSA record

   Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

   Report filed by Southeast Toyota Distributors, LLC. Owner notification date in the NHTSA record: 21 Mar 2013.

8. 10V039000Received 9 Feb 2010. 148,549 units.

   Service Brakes, Air / Antilock / Control Unit/Module

   Defect, in the NHTSA record

   Toyota is recalling certain model year 2010 toyota prius and lexus hs250h passenger vehicles. Customers have experienced inconsistent brake feel after ABS actuation during slow and steady application of the brakes on rough or slick road surfaces. Stopping distances may be increased compared with a customer's expectation for a given pedal force.

   Consequence, in the NHTSA record

   Vehicle stopping distances may increase relative to a customer's expectation increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will rewrite the programming of the ABS control unit free of charge. The safety recall began on march 3, 2010, and is expected to be completed in late march 2010. Owners may contact toyota at 1-800-331-4331 and lexus at 1-800-255-3987.

   Report filed by TOYOTA MOTOR NORTH AMERICA, INC.. Manufacturer campaign number AOB/ALA. Owner notification date in the NHTSA record: 3 Mar 2010.

9. 10V036000Received 3 Feb 2010. 153,418 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   Southeast toyota is recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold without the requisite load carrying capacity modification labels.

   Consequence, in the NHTSA record

   A driver may overload a vehicle which may increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. The safety recall began on may 27, 2010. Owners may contact southeast toyota at 1-800-301-6859.

   Report filed by SOUTHEAST TOYOTA DISTRIBUTORS, LLC. Owner notification date in the NHTSA record: 27 May 2010.

10. 10V035000Received 3 Feb 2010. 271,417 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record

    Gulf states toyota is recalling certain model year 2005-2010 vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels.

    Consequence, in the NHTSA record

    This does not meet the standard requirements.

    Remedy, in the NHTSA record

    Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. Dealers will also correct the owner's manual. The safety recall began on may 27, 2010. Owners may contact gulf states toyota at 713-580-3300.

    Report filed by GULF STATES TOYOTA, INC.. Owner notification date in the NHTSA record: 27 May 2010.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2010 Toyota Prius
• All 2010 vehicles

The table shows the 10 components with the most mentions, of 24.

Complaints that report a crash

68

Complaints that report a fire

1

Injuries in the complaints

8

Deaths in the complaints

1

Date of the newest complaint

22 Oct 2010

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20000
2. 20013
3. 20022
4. 20031
5. 20046
6. 20056
7. 20066
8. 20074
9. 20084
10. 20096
11. 201010
12. 20116
13. 20126
14. 20133
15. 20143
16. 20151
17. 20165
18. 20173
19. 20181
20. 20193
21. 20221
22. 20234
23. 20244
24. 20252
25. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Toyota Prius: all model years
• Toyota: 64 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2010 Toyota PriusThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2010 Toyota Prius?

2,662,449 units in 10 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Toyota Prius have for all model years?

NHTSA lists 35 recall campaigns for the Toyota Prius, model years 2000 to 2026. 10 of them name the 2010 model year.

Which component do the complaints about the 2010 Toyota Prius name most often?

Service Brakes, Hydraulic: 810 of 1,736 component mentions, or 466.6 per 1,000. For all 2010 vehicles the figure is 203.2 per 1,000.

Is an NHTSA investigation of the 2010 Toyota Prius open?

1 investigation has no closing date in the NHTSA file, of 4 that name this model year.