2009 Toyota Highlander Hybrid: recalls and complaints
NHTSA lists 4 recall campaigns for the 2009 Toyota Highlander Hybrid. The newest campaign is 15V689000. NHTSA received the report on 22 Oct 2015. The NHTSA record gives the component Visibility / Power Window Devices and Controls. NHTSA has 40 complaints on file for this model year. 3 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 15V689000, in the NHTSA record
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 1,977,680 units in total.
- 15V689000Visibility / Power Window Devices and Controls
- 13V396000Hybrid Propulsion System / Inverter
- 13V014000Seats
- 09V223000Equipment / Other / Labels
15V689000Received . 1,814,284 units.
Visibility / Power Window Devices and Controls
- Defect, in the NHTSA record
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
- Consequence, in the NHTSA record
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
- Remedy, in the NHTSA record
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number C0M. Owner notification date in the NHTSA record: .
13V396000Received . 133,081 units.
Hybrid Propulsion System / Inverter
- Defect, in the NHTSA record
Toyota is recalling certain model year 2006-2010 Highlander hybrid vehicles manufactured February 16, 2005, through July 29, 2010; and model year 2006-2008 Lexus RX400h vehicles manufactured February 23, 2005, through December 2, 2008. The Intelligent Power Module (IPM) inside the inverter module may contain transistors that have higher operating temperatures than the solder can support and the transistors may be heat damaged by the solder. If this occurs, various warning lamps, including the malfunction indicator lamp, slip indicator light, brake system warning light, and master warning light, will be illuminated on the instrument panel.
- Consequence, in the NHTSA record
The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. It is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash.
- Remedy, in the NHTSA record
Toyota will notify owners, and dealers will replace the IPM free of charge. Owners may contact Toyota at 1-800-331-4331. Vehicles that had their IPM replaced under recall 11V-342 are not affected by this campaign.
Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number DLF, D0M. Owner notification date in the NHTSA record: .
13V014000Received . 3,235 units.
Seats
- Defect, in the NHTSA record
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
- Consequence, in the NHTSA record
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
- Remedy, in the NHTSA record
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Report filed by Southeast Toyota Distributors, LLC. Owner notification date in the NHTSA record: .
09V223000Received . 27,080 units.
Equipment / Other / Labels
- Defect, in the NHTSA record
Toyota is recalling 27,080 model year 2005 through 2010 passenger cars built from september 1, 2005 to may 4, 2009. These vehicles were not equipped with load carrying capacity modification labels which fails to conform with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims."
- Consequence, in the NHTSA record
Incorrect load carrying capacity modification labels could result in the vehicle being overloaded, increasing the risk of a crash.
- Remedy, in the NHTSA record
Toyota will notify owners and provide them with a new, accurate label to be installed over the inaccurate label free of charge. The safety recall began on august 18, 2009. Owners may contact toyota at 1-888-270-9371.
Report filed by TOYOTA MOTOR NORTH AMERICA, INC.. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
40 complaints, 55 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2009 Toyota Highlander Hybrid
- All 2009 vehicles
| Component | 2009 Highlander Hybrid | All 2009 vehicles | Highlander Hybrid, all years | Mentions |
|---|---|---|---|---|
| Service Brakes | 309.1 | 58 | 208.3 | 17 |
| Service Brakes, Electric | 127.3 | 2.9 | 35.3 | 7 |
| Service Brakes, Hydraulic | 90.9 | 28 | 71.6 | 5 |
| Engine | 72.7 | 74.3 | 52.5 | 4 |
| Electrical System | 54.5 | 130.2 | 136.8 | 3 |
| Hybrid Propulsion System | 54.5 | 0.1 | 67.9 | 3 |
| Tires | 36.4 | 16.1 | 16.3 | 2 |
| Vehicle Speed Control | 36.4 | 48.2 | 67.9 | 2 |
| Fuel/Propulsion System | 36.4 | 35.7 | 24.5 | 2 |
| Unknown or Other | 36.4 | 45.3 | 33.5 | 2 |
The table shows the 10 components with the most mentions, of 18.
- Complaints that report a crash
- 2
- Complaints that report a fire
- 0
- Injuries in the complaints
- 1
- Deaths in the complaints
- 0
- Date of the newest complaint
- 18 Jun 2019
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| DP22005 | Defect petition | Pedestrian alert sounds | Electrical System / Propulsion System | 27 Jan 2023 | 7 Aug 2023 | 22V063000 |
| EA18006 | Engineering analysis | Steering Column Separation | Steering / Column | 16 Nov 2018 | 2 Apr 2024 | |
| PE18005 | Preliminary evaluation | Upper Steering Column Separation | Steering / Column | 4 May 2018 | 20 Nov 2018 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2009 Toyota Highlander HybridThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2009 Toyota Highlander Hybrid: recalls and complaints. https://recallregister.com/vehicle/toyota/highlander-hybrid/2009/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Toyota Motor Engineering & Manufacturing
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2009 Toyota Highlander Hybrid?
- 1,977,680 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Toyota Highlander Hybrid have for all model years?
- NHTSA lists 26 recall campaigns for the Toyota Highlander Hybrid, model years 2004 to 2025. 4 of them name the 2009 model year.
- Which component do the complaints about the 2009 Toyota Highlander Hybrid name most often?
- Service Brakes: 17 of 55 component mentions, or 309.1 per 1,000. For all 2009 vehicles the figure is 58 per 1,000.
- Is an NHTSA investigation of the 2009 Toyota Highlander Hybrid open?
- No. Each of the 3 investigations that name this model year has a closing date in the NHTSA file.