2016 Tesla Model X: recalls and complaints

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• 24V61500015 Aug 2024Structure / Body
• 24V37600028 May 2024Seat Belts / Front / Warning Light/Devices
• 24V05100030 Jan 2024Electrical System / Instrument Cluster/Panel
• 23V83800012 Dec 2023Electrical System / Adas / Driver Monitoring / Software
• 23V08500015 Feb 2023Steering / Automated/Adaptive Steering
• 22V03700027 Jan 2022Steering / Automated/Adaptive Steering
• 21V03500029 Jan 2021Visibility / Defroster/Defogger/HVAC System
• 20V71000017 Nov 2020Structure / Body
• 20V0620005 Feb 2020Steering / Electric Power Assist System
• 17V63900012 Oct 2017Seats / Mid/Rear Assembly
• 17V26000019 Apr 2017Parking Brake
• 16V1920006 Apr 2016Seats / Mid/Rear Assembly

1. 24V615000Received 15 Aug 2024. 9,136 units.

   Structure / Body

   Defect, in the NHTSA record

   Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.

   Consequence, in the NHTSA record

   Trim that separates from the vehicle during use can create a road hazard and increase the risk of a crash.

   Remedy, in the NHTSA record

   Tesla service will test the roof trim adhesion and reattach the trim pieces as necessary, free of charge. Owner notification letters were mailed October 14, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-12-008. Vehicles previously repaired under recall 20V-710 will need to have the new inspection and remedy completed.

   Report filed by Tesla, Inc.. Manufacturer campaign number SB-24-12-008. Owner notification date in the NHTSA record: 14 Oct 2024.

2. 24V376000Received 28 May 2024. 125,233 units.

   Seat Belts / Front / Warning Light/Devices

   Defect, in the NHTSA record

   Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

   Consequence, in the NHTSA record

   A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

   Remedy, in the NHTSA record

   Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

   Report filed by Tesla, Inc.. Manufacturer campaign number SB-24-00-008. Owner notification date in the NHTSA record: 26 Jul 2024.

3. 24V051000Received 30 Jan 2024. 2,193,869 units.

   Electrical System / Instrument Cluster/Panel

   Defect, in the NHTSA record

   Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

   Consequence, in the NHTSA record

   Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

   Report filed by Tesla, Inc.. Manufacturer campaign number SB-24-00-003. Owner notification date in the NHTSA record: 21 Feb 2024.

4. 23V838000Received 12 Dec 2023. 2,031,220 units.

   Electrical System / Adas / Driver Monitoring / Software

   Defect, in the NHTSA record

   Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

   Consequence, in the NHTSA record

   In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

   Remedy, in the NHTSA record

   Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

   Report filed by Tesla, Inc.. Manufacturer campaign number SB-23-00-008. Owner notification date in the NHTSA record: 10 Feb 2024.

5. 23V085000Received 15 Feb 2023. 362,758 units.

   Steering / Automated/Adaptive Steering

   Defect, in the NHTSA record

   Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

   Consequence, in the NHTSA record

   FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

   Remedy, in the NHTSA record

   Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.

   Report filed by Tesla, Inc.. Manufacturer campaign number SB-23-00-001. Owner notification date in the NHTSA record: 15 Apr 2023.

6. 22V037000Received 27 Jan 2022. 53,822 units.

   Steering / Automated/Adaptive Steering

   Defect, in the NHTSA record

   Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

   Consequence, in the NHTSA record

   Failing to stop at a stop sign can increase the risk of a crash.

   Remedy, in the NHTSA record

   Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

   Report filed by Tesla, Inc.. Manufacturer campaign number SB-22-00-001. Owner notification date in the NHTSA record: 28 Mar 2022.

7. 21V035000Received 29 Jan 2021. 134,951 units.

   Visibility / Defroster/Defogger/HVAC System

   Defect, in the NHTSA record

   Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

   Consequence, in the NHTSA record

   The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

   Remedy, in the NHTSA record

   Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.

   Report filed by Tesla, Inc.. Manufacturer campaign number SB-21-21-001. Owner notification date in the NHTSA record: 29 Mar 2021.

8. 20V710000Received 17 Nov 2020. 9,136 units.

   Structure / Body

   Defect, in the NHTSA record

   Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer. As a result, one or both pieces of trim may separate from the vehicle while moving.

   Consequence, in the NHTSA record

   Trim that separates from the vehicle during use can cause a road hazard and increase the risk of a crash.

   Remedy, in the NHTSA record

   Tesla will notify owners, and dealers will test the roof trim adhesion, and, as necessary, apply primer, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-12-005. This recall has been superseded by Recall 24V615 (SB-24-12-008).

   Report filed by Tesla, Inc.. Manufacturer campaign number SB-20-12-005. Owner notification date in the NHTSA record: 15 Jan 2021.

9. 20V062000Received 5 Feb 2020. 14,113 units.

   Steering / Electric Power Assist System

   Defect, in the NHTSA record

   Tesla, Inc. (Tesla) is recalling certain 2015-2016 Model X vehicles. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

   Consequence, in the NHTSA record

   Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

   Remedy, in the NHTSA record

   Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts with coated steel bolts, and add a corrosion-preventative sealer to the steering gear motor housing and motor connection bolts. If the mounting bolts are found to be broken or break during removal and cannot be removed, a new steering gear will also be installed. All services will be performed free of charge. The recall began February 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752.

   Report filed by Tesla, Inc.. Owner notification date in the NHTSA record: 15 Feb 2021.

10. 17V639000Received 12 Oct 2017. 4,582 units.

    Seats / Mid/Rear Assembly

    Defect, in the NHTSA record

    Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

    Consequence, in the NHTSA record

    If the seat back moves forward in the event of a crash, it can increase the risk of injury.

    Remedy, in the NHTSA record

    Tesla will notify owners, and Tesla service technicians will correct the cable adjustment for the left-side, fold-flat, second row, seat recliner mechanism, free of charge. The recall began on November 10, 2017. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-13-004.

    Report filed by Tesla Motors, Inc.. Manufacturer campaign number SB-17-13-004. Owner notification date in the NHTSA record: 10 Nov 2017.

11. 17V260000Received 19 Apr 2017. 31,709 units.

    Parking Brake

    Defect, in the NHTSA record

    Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.

    Consequence, in the NHTSA record

    If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.

    Remedy, in the NHTSA record

    Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-33-002.

    Report filed by Tesla Motors, Inc.. Manufacturer campaign number SB-17-33-002. Owner notification date in the NHTSA record: 6 Mar 2018.

12. 16V192000Received 6 Apr 2016. 2,676 units.

    Seats / Mid/Rear Assembly

    Defect, in the NHTSA record

    Tesla Motors, Inc. (Tesla) is recalling certain model year 2016 Model X vehicles manufactured September 29, 2015, to March 30, 2016. In the affected vehicles, the third row seat back may move forward under load such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

    Consequence, in the NHTSA record

    If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.

    Remedy, in the NHTSA record

    Tesla will notify owners, and dealers will replace all affected third row seats, free of charge. The recall began on April 20, 2016. Owners may contact Tesla customer service at 1-844-248-3752 or by email at ServiceHelpNA@teslamotors.com. Tesla's number for this recall is SB-16-13-003

    Report filed by Tesla Motors, Inc.. Manufacturer campaign number SB-16-13-003. Owner notification date in the NHTSA record: 20 Apr 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2016 Tesla Model X
• All 2016 vehicles

The table shows the 10 components with the most mentions, of 18.

Complaints that report a crash

35

Complaints that report a fire

2

Injuries in the complaints

21

Deaths in the complaints

0

Date of the newest complaint

6 May 2019

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20152
2. 201612
3. 201710
4. 20189
5. 20198
6. 202010
7. 202124
8. 202222
9. 202317
10. 20248
11. 20253

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Tesla Model X: all model years
• Tesla: 6 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2016 Tesla Model XThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2016 Tesla Model X?

4,973,205 units in 12 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Tesla Model X have for all model years?

NHTSA lists 39 recall campaigns for the Tesla Model X, model years 2015 to 2025. 12 of them name the 2016 model year.

Which component do the complaints about the 2016 Tesla Model X name most often?

Suspension: 51 of 168 component mentions, or 303.6 per 1,000. For all 2016 vehicles the figure is 28.8 per 1,000.

Is an NHTSA investigation of the 2016 Tesla Model X open?

6 investigations have no closing date in the NHTSA file, of 18 that name this model year.