2015 Ram 4500: recalls and complaints

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• 21V39800027 May 2021Wheels / Lugs/Nuts/Bolts/Studs
• 18V33200017 May 2018Electrical System / Software
• 17V82400021 Dec 2017Equipment
• 17V82100020 Dec 2017Power Train / Automatic Transmission / Lever and Linkage / Column Shift
• 17V56200012 Sep 2017Engine and Engine Cooling / Engine / Diesel
• 15V46800027 Jul 2015Suspension / Front / Control Arm / Upper Arm
• 15V46100023 Jul 2015Equipment / Electrical / Radio/Tape Deck/Cd Etc.
• 15V29000018 May 2015Tires

1. 21V398000Received 27 May 2021. 447,985 units.

   Wheels / Lugs/Nuts/Bolts/Studs

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

   Consequence, in the NHTSA record

   Wheel separation can cause a vehicle crash.

   Remedy, in the NHTSA record

   Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y26, Y36. Owner notification date in the NHTSA record: 26 Aug 2021.

2. 18V332000Received 17 May 2018. 4,815,661 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

   Consequence, in the NHTSA record

   If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U49,U59-U65,U68,U73. Owner notification date in the NHTSA record: 4 Jun 2018.

3. 17V824000Received 21 Dec 2017. 61,791 units.

   Equipment

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   Consequence, in the NHTSA record

   If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

   Remedy, in the NHTSA record

   Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T82. Owner notification date in the NHTSA record: 14 Feb 2018.

4. 17V821000Received 20 Dec 2017. 1,482,874 units.

   Power Train / Automatic Transmission / Lever and Linkage / Column Shift

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

   Consequence, in the NHTSA record

   Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T79. Owner notification date in the NHTSA record: 26 Feb 2018.

5. 17V562000Received 12 Sep 2017. 443,874 units.

   Engine and Engine Cooling / Engine / Diesel

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

   Consequence, in the NHTSA record

   The leaking water pump can increase the risk of an engine compartment fire.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T51. Owner notification date in the NHTSA record: 26 Feb 2018.

6. 15V468000Received 27 Jul 2015. 199 units.

   Suspension / Front / Control Arm / Upper Arm

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2015 Ram 4500, and 5500 pickup trucks manufactured January 30, 2015, to February 6, 2015. The affected vehicles may have inadequate penetration of the front upper control arm loop to spacer weld, reducing the front suspension stability.

   Consequence, in the NHTSA record

   A reduction of suspension stability control could affect control of the vehicle, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will inspect and replace any affected upper control arms, free of charge. The recall began on September 17, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R34.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R34. Owner notification date in the NHTSA record: 17 Sep 2015.

7. 15V461000Received 23 Jul 2015. 1,416,903 units.

   Equipment / Electrical / Radio/Tape Deck/Cd Etc.

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

   Consequence, in the NHTSA record

   Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R40. Owner notification date in the NHTSA record: 25 Aug 2015.

8. 15V290000Received 18 May 2015. 1,771 units.

   Tires

   Defect, in the NHTSA record

   Chryser (FCA US LLC) is recalling certain model year 2014-2015 Ram 4500 and 5500 cab chassis trucks manufactured August 20, 2013, to January 27, 2015 and equipped with 6.4L Hemi engines. The affected vehicles have a maximum governed speed of 106 mph but are fitted with tires that are only rated for a maximum speed of 87 mph.

   Consequence, in the NHTSA record

   If the vehicle exceeds the tires' maximum speed rating, the tires may suddenly fail, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Chrysler has notified owners, and dealers will correct the electronic control unit software to limit the vehicle's speed to 87 mph, free of charge. The recall began on June 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R17.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R17. Owner notification date in the NHTSA record: 10 Jun 2015.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

2

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

29 Dec 2018

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20081
2. 20092
3. 20139
4. 20149
5. 20158
6. 20167
7. 20177
8. 20187
9. 20199
10. 20209
11. 20215
12. 20224
13. 20234
14. 20242
15. 20254
16. 20264

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Ram 4500: all model years
• Ram: 10 model lines

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• NHTSA page of the 2015 Ram 4500The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2015 Ram 4500?

8,671,058 units in 8 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Ram 4500 have for all model years?

NHTSA lists 41 recall campaigns for the Ram 4500, model years 2008 to 2026. 8 of them name the 2015 model year.

Which component do the complaints about the 2015 Ram 4500 name most often?

Service Brakes: 2 of 9 component mentions.

Is an NHTSA investigation of the 2015 Ram 4500 open?

1 investigation has no closing date in the NHTSA file, of 3 that name this model year.