2017 Ram 4500: recalls and complaints

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• 24V89600027 Nov 2024Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip / Control Unit/Module
• 21V39800027 May 2021Wheels / Lugs/Nuts/Bolts/Studs
• 18V33200017 May 2018Electrical System / Software
• 18V1000008 Feb 2018Power Train / Automatic Transmission
• 17V82400021 Dec 2017Equipment
• 17V82100020 Dec 2017Power Train / Automatic Transmission / Lever and Linkage / Column Shift
• 17V56200012 Sep 2017Engine and Engine Cooling / Engine / Diesel

1. 24V896000Received 27 Nov 2024. 317,630 units.

   Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip / Control Unit/Module

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

   Consequence, in the NHTSA record

   A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated October 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number C4B. Owner notification date in the NHTSA record: 9 Jan 2025.

2. 21V398000Received 27 May 2021. 447,985 units.

   Wheels / Lugs/Nuts/Bolts/Studs

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

   Consequence, in the NHTSA record

   Wheel separation can cause a vehicle crash.

   Remedy, in the NHTSA record

   Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y26, Y36. Owner notification date in the NHTSA record: 26 Aug 2021.

3. 18V332000Received 17 May 2018. 4,815,661 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

   Consequence, in the NHTSA record

   If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U49,U59-U65,U68,U73. Owner notification date in the NHTSA record: 4 Jun 2018.

4. 18V100000Received 8 Feb 2018. 180,462 units.

   Power Train / Automatic Transmission

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

   Consequence, in the NHTSA record

   Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U11. Owner notification date in the NHTSA record: 26 Feb 2018.

5. 17V824000Received 21 Dec 2017. 61,791 units.

   Equipment

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   Consequence, in the NHTSA record

   If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

   Remedy, in the NHTSA record

   Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T82. Owner notification date in the NHTSA record: 14 Feb 2018.

6. 17V821000Received 20 Dec 2017. 1,482,874 units.

   Power Train / Automatic Transmission / Lever and Linkage / Column Shift

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

   Consequence, in the NHTSA record

   Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T79. Owner notification date in the NHTSA record: 26 Feb 2018.

7. 17V562000Received 12 Sep 2017. 443,874 units.

   Engine and Engine Cooling / Engine / Diesel

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

   Consequence, in the NHTSA record

   The leaking water pump can increase the risk of an engine compartment fire.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T51. Owner notification date in the NHTSA record: 26 Feb 2018.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20081
2. 20092
3. 20139
4. 20149
5. 20158
6. 20167
7. 20177
8. 20187
9. 20199
10. 20209
11. 20215
12. 20224
13. 20234
14. 20242
15. 20254
16. 20264

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Ram 4500: all model years
• Ram: 10 model lines

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• NHTSA page of the 2017 Ram 4500The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2017 Ram 4500?

7,750,277 units in 7 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Ram 4500 have for all model years?

NHTSA lists 41 recall campaigns for the Ram 4500, model years 2008 to 2026. 7 of them name the 2017 model year.

Is an NHTSA investigation of the 2017 Ram 4500 open?

1 investigation has no closing date in the NHTSA file, of 2 that name this model year.