2020 Ram 2500: recalls and complaints

NHTSA lists 10 recall campaigns for the 2020 Ram 2500. The newest campaign is 25V010000. NHTSA received the report on 16 Jan 2025. The NHTSA record gives the component Air Bags / Side/Window / Curtain / Inflator. NHTSA has no complaint on file for this model year. 2 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V010000, in the NHTSA record

Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

10 campaigns, newest first. 2,708,555 units in total.

25V01000016 Jan 2025Air Bags / Side/Window / Curtain / Inflator
22V9040008 Dec 2022Structure / Body / Tailgate / Hinge and Attachments
22V83500010 Nov 2022Power Train / Automatic Transmission
22V14000010 Mar 2022Electronic Stability Control (ESC)
22V03500027 Jan 2022Visibility / Windshield Wiper/Washer / Linkages
21V88000012 Nov 2021Fuel System, Diesel / Delivery / Fuel Pump
20V6220008 Oct 2020Visibility / Rearview Mirrors/Devices / Exterior
20V19100010 Sep 2020Back Over Prevention / Sensing System / Camera
20V2070009 Apr 2020Structure
20V04300024 Jan 2020Power Train / Automatic Transmission

25V010000Received 16 Jan 2025. 6,066 units.
Air Bags / Side/Window / Curtain / Inflator
Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Consequence, in the NHTSA record
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Remedy, in the NHTSA record
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 05C, 09C, 10C. Owner notification date in the NHTSA record: 13 Feb 2025.
22V904000Received 8 Dec 2022. 1,224,078 units.
Structure / Body / Tailgate / Hinge and Attachments
Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Consequence, in the NHTSA record
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number ZB8. Owner notification date in the NHTSA record: 22 Dec 2022.
22V835000Received 10 Nov 2022. 250,079 units.
Power Train / Automatic Transmission
Defect, in the NHTSA record
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Consequence, in the NHTSA record
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Remedy, in the NHTSA record
Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number ZA3. Owner notification date in the NHTSA record: 29 Dec 2022.
22V140000Received 10 Mar 2022. 370,437 units.
Electronic Stability Control (ESC)
Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence, in the NHTSA record
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy, in the NHTSA record
Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Z20. Owner notification date in the NHTSA record: 29 Mar 2022.
22V035000Received 27 Jan 2022. 171,789 units.
Visibility / Windshield Wiper/Washer / Linkages
Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Consequence, in the NHTSA record
Reduced visibility increases the risk of a crash.
Remedy, in the NHTSA record
Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Z08. Owner notification date in the NHTSA record: 15 Feb 2022.
21V880000Received 12 Nov 2021. 222,410 units.
Fuel System, Diesel / Delivery / Fuel Pump
Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Consequence, in the NHTSA record
An engine stall increases the risk of a crash.
Remedy, in the NHTSA record
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y78. Owner notification date in the NHTSA record: 17 May 2022.
20V622000Received 8 Oct 2020. 19,075 units.
Visibility / Rearview Mirrors/Devices / Exterior
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence, in the NHTSA record
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W70. Owner notification date in the NHTSA record: 5 Nov 2020.
20V191000Received 10 Sep 2020. 319,610 units.
Back Over Prevention / Sensing System / Camera
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence, in the NHTSA record
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy, in the NHTSA record
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W30-W37.
20V207000Received 9 Apr 2020. 37,580 units.
Structure
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Consequence, in the NHTSA record
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W24, W44. Owner notification date in the NHTSA record: 9 Jul 2020.
20V043000Received 24 Jan 2020. 87,431 units.
Power Train / Automatic Transmission
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Consequence, in the NHTSA record
The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W03. Owner notification date in the NHTSA record: 2 Mar 2020.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2020 Ram 2500
Number	Type	Subject	Component	Opened	Closed	Campaign
EA23001	Engineering analysis	High pressure fuel pump failure	Fuel System, Diesel / Delivery / Fuel Pump	17 Mar 2023	Open	24V957
PE21021	Preliminary evaluation	High pressure fuel pump failure	Fuel System, Diesel / Delivery / Fuel Pump	14 Oct 2021	14 Apr 2023

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2020 Ram 2500The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2020 Ram 2500: recalls and complaints. https://recallregister.com/vehicle/ram/2500/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Chrysler (FCA US, LLC)

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Ram 2500?: 2,708,555 units in 10 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Ram 2500 have for all model years?: NHTSA lists 65 recall campaigns for the Ram 2500, model years 2009 to 2026. 10 of them name the 2020 model year.
Is an NHTSA investigation of the 2020 Ram 2500 open?: 1 investigation has no closing date in the NHTSA file, of 2 that name this model year.