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2017 Pierce Quantum
8 recall campaigns and 0 complaints are on NHTSA's register for the 2017 Pierce Quantum; the recalls concern structure, fuel system, diesel and electrical system.
No consumer complaints for this model year are in the NHTSA file.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
Filed by Pierce Manufacturing (manufacturer campaign 74B323); components: structure:critical fasteners; equipment:mechanical.
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer service at 1-888-974-3723.
Filed by Pierce Manufacturing (manufacturer campaign Cummins 21E-099).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact Pierce customer service at 1-888-974-3723.
Filed by Pierce Manufacturing (manufacturer campaign 74BX317).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Filed by Pierce Manufacturing (manufacturer campaign 74B295).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2017-2018 Pierce Arrow XT, Dash, Enforcer, Impel, Quantum, Saber, Velocity, and Commercial vehicles equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy: Pierce will notify owners, and Whelen will inspect the vehicles and replace the brake lights, as necessary, free of charge. The recall began March 4, 2019. Owners may contact Pierce customer service at 1-888-974-3723.
Filed by Pierce Manufacturing.
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Consequence: If the bracket falls, it could strike a person below.
Remedy: Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Filed by Pierce Manufacturing (manufacturer campaign 74B290).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2016-2017 Arrow XT, Enforcer, Impel, Quantum, and Velocity fire trucks equipped with Hale Pump Interlock Module Kits. The Hale interlock pressure switch can fail after prolonged exposure to extreme cold temperatures, preventing the fire truck water pump from operating.
Consequence: If the fire truck cannot pump water during a fire emergency, there would be an increased risk of injury.
Remedy: Pierce will notify owners, and Hale Products dealers will replace the interlock modules, free of charge. The recall began on March 24, 2017. Owners may contact Hale customer service at 1-800-533-3569 or Pierce customer service at 1-414-832-3000. Pierce's number for this recall is 74B281.
Filed by Pierce Manufacturing (manufacturer campaign 74B281).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
Consequence: If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.
Filed by Pierce Manufacturing.
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
No consumer complaints for this model year are in the NHTSA file.
Investigations
No NHTSA Office of Defects Investigation action in the current file names this model year.
Other Pierce Quantum model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 1995 NHTSA | 1 | 0 | 6,803 |
| 1996 | 2 | 0 | 8,403 |
| 1997 | 2 | 0 | 8,403 |
| 1998 | 2 | 0 | 8,403 |
| 1999 | 4 | 0 | 8,718 |
| 2000 | 5 | 0 | 8,772 |
| 2001 | 4 | 1 | 8,718 |
| 2002 | 5 | 0 | 8,868 |
| 2003 | 5 | 0 | 8,868 |
| 2004 | 6 | 0 | 3,108 |
| 2005 | 5 | 1 | 1,477 |
| 2006 | 5 | 0 | 3,001 |
| 2007 | 9 | 0 | 3,083 |
| 2008 | 13 | 0 | 3,636 |
| 2009 | 13 | 1 | 3,859 |
| 2010 | 15 | 0 | 4,498 |
| 2011 | 12 | 0 | 3,612 |
| 2012 | 10 | 0 | 2,673 |
| 2013 | 9 | 0 | 2,270 |
| 2014 | 8 | 0 | 1,764 |
| 2015 | 13 | 0 | 2,770 |
| 2016 | 12 | 0 | 2,685 |
| 2017 | 8 | 0 | 4,780 |
| 2018 | 6 | 0 | 5,074 |
| 2019 | 5 | 0 | 3,537 |
| 2020 | 4 | 0 | 3,363 |
| 2021 | 4 | 0 | 3,472 |
| 2022 | 2 | 0 | 813 |
| 2023 NHTSA | 1 | 0 | 8 |
| 2024 NHTSA | 1 | 0 | 8 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Pierce Quantum model years · Pierce: 13 model lines
Questions and answers
How many recalls does the 2017 Pierce Quantum have?
8 NHTSA recall campaigns name this model year; the most recent, 22V809000, was reported to NHTSA on 27 Oct 2022 and concerns structure:critical fasteners. Across all model years the Pierce Quantum line has 46 campaigns.
Is there an open NHTSA investigation into the 2017 Pierce Quantum?
No NHTSA investigation in the current file names this model year.
What component do owners of the 2017 Pierce Quantum complain about most?
No complaints for this model year are in the NHTSA file.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.