Recall Register

2015 Pierce Quantum: recalls and complaints

NHTSA lists 13 recall campaigns for the 2015 Pierce Quantum. The newest campaign is 22V809000. NHTSA received the report on 27 Oct 2022. The NHTSA record gives the component Structure / Critical Fasteners. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 22V809000, in the NHTSA record

Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

13 campaigns, newest first. 2,770 units in total.

  1. 22V809000Received . 299 units.

    Structure / Critical Fasteners

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
    Consequence, in the NHTSA record
    The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
    Remedy, in the NHTSA record
    Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B323. Owner notification date in the NHTSA record: .

  2. 22V032000Received . 243 units.

    Fuel System, Diesel / Fuel Injection System / Fuel Rail

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
    Consequence, in the NHTSA record
    A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
    Remedy, in the NHTSA record
    On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer service at 1-888-974-3723.

    Report filed by Pierce Manufacturing. Manufacturer campaign number Cummins 21E-099. Owner notification date in the NHTSA record: .

  3. 19V022000Received . 994 units.

    Electrical System / Software

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
    Consequence, in the NHTSA record
    If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B295. Owner notification date in the NHTSA record: .

  4. 18V463000Received . 17 units.

    Structure

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
    Consequence, in the NHTSA record
    If the bracket falls, it could strike a person below.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B290. Owner notification date in the NHTSA record: .

  5. 18V050000Received . 123 units.

    Equipment

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Quantum, Saber, Velocity, and Commercial emergency vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
    Consequence, in the NHTSA record
    A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
    Remedy, in the NHTSA record
    Pierce has notified owners, and dealers will install a remedy kit, free of charge. The recall began on February 9, 2018. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products at 1-800-533-3569. Pierce's number for this recall is 74B287.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B287. Owner notification date in the NHTSA record: .

  6. 17V570000Received . 56 units.

    Steering / Linkages / Tie Rod Assembly

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
    Consequence, in the NHTSA record
    If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 30, 2017. Owners may contact Pierce customer service at 1-414-832-3000.

    Report filed by Pierce Manufacturing. Owner notification date in the NHTSA record: .

  7. 17V349000Received . 29 units.

    Suspension

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
    Consequence, in the NHTSA record
    If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.

    Report filed by Pierce Manufacturing. Owner notification date in the NHTSA record: .

  8. 16V585000Received . 470 units.

    Power Train / Manual Transmission

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire trucks manufactured June 29, 2015, to June 30, 2016. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This transmission sends power to the wheels of an emergency response vehicle or power to an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.
    Consequence, in the NHTSA record
    If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
    Remedy, in the NHTSA record
    Piece will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. The recall began on September 2, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B277.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B277. Owner notification date in the NHTSA record: .

  9. 16V390000Received . 114 units.

    Equipment

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity emergency vehicles manufactured August 4, 2015, to August 24, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
    Consequence, in the NHTSA record
    If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
    Remedy, in the NHTSA record
    Pierce will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 16, 2016. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products Customer Service Center at 1-800-533-3569. Pierce's number for this recall is 74B272.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B272. Owner notification date in the NHTSA record: .

  10. 16V186000Received . 36 units.

    Equipment

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.
    Consequence, in the NHTSA record
    If the flashlight battery pack overheats, it can increase the risk of a fire.
    Remedy, in the NHTSA record
    Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74B271.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B271. Owner notification date in the NHTSA record: .

  11. 15V760000Received . 186 units.

    Equipment

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain model year 2013-2015 Arrow XT, Quantum, Velocity, Impel, and Saber fire-fighting vehicles manufactured June 19, 2013, to July 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator input and, as a result, there may be an unexpected water pressure surge to the fire hose.
    Consequence, in the NHTSA record
    An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on January 5, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B252.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B252. Owner notification date in the NHTSA record: .

  12. 15V516000Received . 191 units.

    Power Train / Driveline / Driveshaft

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain model year 2014-2015 Pierce Arrow XT, Dash CF, Enforcer, Quantum, and Velocity emergency vehicles manufactured from November 3, 2014, through July 31, 2015. The affected vehicles have a driveshaft that may bend or twist possibly causing it disconnect.
    Consequence, in the NHTSA record
    If the driveshaft disconnects from the vehicle, the vehicle would have a loss of drive, disabling it on the roadway and preventing the vehicle from responding to an emergency. Additionally, portions of the driveshaft could become a road hazard. These scenarios may increase the risk of a crash.
    Remedy, in the NHTSA record
    Pierce has notified owners, and dealers will install a stronger driveshaft, free of charge. The recall began on September 15, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B265.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B265. Owner notification date in the NHTSA record: .

  13. 15V511000Received . 12 units.

    Exterior Lighting / Headlights

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain model year 2014-2015 Velocity and Quantum vehicles manufactured from February 10, 2014, through January 8, 2015, and equipped with LED headlamp assemblies. The headlamps on the affected vehicles may flicker when the vehicle is operated in extreme cold temperatures causing the headlights to provide interrupted illumination. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
    Consequence, in the NHTSA record
    If the headlights flicker and do not provide steady illumination, other drivers may be confused and the driver may have reduced visibility, increasing the risk of a vehicle crash.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will replace the headlamps, free of charge. The recall began on September 3, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B264.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B264. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19951
  2. 19962
  3. 19972
  4. 19982
  5. 19994
  6. 20005
  7. 20014
  8. 20025
  9. 20035
  10. 20046
  11. 20055
  12. 20065
  13. 20079
  14. 200813
  15. 200913
  16. 201015
  17. 201112
  18. 201210
  19. 20139
  20. 20148
  21. 201513
  22. 201612
  23. 20178
  24. 20186
  25. 20195
  26. 20204
  27. 20214
  28. 20222
  29. 20231
  30. 20241

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2015 Pierce Quantum: recalls and complaints. https://recallregister.com/vehicle/pierce/quantum/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Pierce Manufacturing

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2015 Pierce Quantum?
2,770 units in 13 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Pierce Quantum have for all model years?
NHTSA lists 46 recall campaigns for the Pierce Quantum, model years 1995 to 2024. 13 of them name the 2015 model year.
Is an NHTSA investigation of the 2015 Pierce Quantum open?
The NHTSA investigation file has no investigation that names this model year.