Recall Register

2004 Pierce Quantum: recalls and complaints

NHTSA lists 6 recall campaigns for the 2004 Pierce Quantum. The newest campaign is 19V022000. NHTSA received the report on 2 Jan 2019. The NHTSA record gives the component Electrical System / Software. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 19V022000, in the NHTSA record

Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 3,108 units in total.

  • 19V022000Electrical System / Software
  • 17V348000Power Train / Axle Assembly / Axle Shaft
  • 05V355000Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings
  • 05V351000Seats
  • 05V220000Suspension
  • 05V072000Seats

  1. 19V022000Received . 994 units.

    Electrical System / Software

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
    Consequence, in the NHTSA record
    If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B295. Owner notification date in the NHTSA record: .

  2. 17V348000Received . 225 units.

    Power Train / Axle Assembly / Axle Shaft

    Defect, in the NHTSA record
    Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
    Consequence, in the NHTSA record
    Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

    Report filed by Pierce Manufacturing. Manufacturer campaign number 74B283. Owner notification date in the NHTSA record: .

  3. 05V355000Received . 150 units.

    Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings

    Defect, in the NHTSA record
    On certain fire trucks, interference may occur between the aerial front axle interlock sensor bracket and the front air brake hose. This condition occurs during full turn steering and full suspension jounce compression.
    Consequence, in the NHTSA record
    This interference may cause chafing leading to a potential front air brake hose failure. In the event of a front brake hose failure, loss of front braking will occur, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will remove the existing front axle interlock sensor bracket and install a new bracket in a new location avoiding the front axle brake hose. The recall began on october 13, 2005. Owners may contact pierce at 920-832-3249.

    Report filed by PIERCE MANUFACTURING. Owner notification date in the NHTSA record: .

  4. 05V351000Received . 90 units.

    Seats

    Defect, in the NHTSA record
    Certain fire trucks with command cabs fail to comply with the requirements of federal motor vehicle safety standard no. 207,"seating systems." the rescue body offerings do not meet the pull test requirements. The pedestal seat was mounted by drilling and tapping the cab or body floor.
    Consequence, in the NHTSA record
    In the event of a crash, the pedestal seat fasteners could fail to restrain the seat, increasing the risk of injury to the seat occupant.
    Remedy, in the NHTSA record
    Dealers will inspect the seat pedestals. If the seat was mounted with tapped fasteners, the fasteners will be removed and a hole will be drilled to replace the mounting fasteners with 7/16" bolts and nuts. The recall began on august 19, 2005. Owners may contact pierce at 920-832-3249.

    Report filed by PIERCE MANUFACTURING. Owner notification date in the NHTSA record: .

  5. 05V220000Received . 49 units.

    Suspension

    Defect, in the NHTSA record
    Certain fire trucks equipped with holland/neway air suspension systems, a transverse beam castings may fracture under normal loads. If a casting breaks when the vehicle is traveling on a roadway there is the potential for pieces of the casting to become projectiles and the suspension?s transverse beam may drop down low enough to contact the road surface.
    Consequence, in the NHTSA record
    This will cause sparks that could potentially ignite and cause a fire.
    Remedy, in the NHTSA record
    Holland is handling the owner notification and remedy for this campaign. Dealers will inspect and replace the defective transverse beam assemblies free of charge. Owners may contact holland at 616-396-6501 or pierce at 1-888-974-3723.

    Report filed by PIERCE MANUFACTURING.

  6. 05V072000Received . 1,600 units.

    Seats

    Defect, in the NHTSA record
    Certain fire trucks fail to comply with the requirements of federal motor vehicle safety standard no. 207, 'seating systems.' the seat tether restrains the seat during pull testing as the suspension components are not designed to restrain the seat on their own. The suspension seat tethers are too long.
    Consequence, in the NHTSA record
    The occupant will experience insufficient suspension seat restraint which could lead to personal injury or death in the event of a crash.
    Remedy, in the NHTSA record
    Dealers will replace suspension seat tethers with shorter tethers. The recall began on april 11, 2005. Owners may contact pierce at 1-888-974-3723.

    Report filed by PIERCE MANUFACTURING. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19951
  2. 19962
  3. 19972
  4. 19982
  5. 19994
  6. 20005
  7. 20014
  8. 20025
  9. 20035
  10. 20046
  11. 20055
  12. 20065
  13. 20079
  14. 200813
  15. 200913
  16. 201015
  17. 201112
  18. 201210
  19. 20139
  20. 20148
  21. 201513
  22. 201612
  23. 20178
  24. 20186
  25. 20195
  26. 20204
  27. 20214
  28. 20222
  29. 20231
  30. 20241

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2004 Pierce Quantum: recalls and complaints. https://recallregister.com/vehicle/pierce/quantum/2004/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Pierce Manufacturing

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2004 Pierce Quantum?
3,108 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Pierce Quantum have for all model years?
NHTSA lists 46 recall campaigns for the Pierce Quantum, model years 1995 to 2024. 6 of them name the 2004 model year.
Is an NHTSA investigation of the 2004 Pierce Quantum open?
The NHTSA investigation file has no investigation that names this model year.