2010 Pierce Quantum: recalls and complaints
NHTSA lists 15 recall campaigns for the 2010 Pierce Quantum. The newest campaign is 22V809000. NHTSA received the report on 27 Oct 2022. The NHTSA record gives the component Structure / Critical Fasteners. NHTSA has no complaint on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 22V809000, in the NHTSA record
Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
15 campaigns, newest first. 4,498 units in total.
- 22V809000Structure / Critical Fasteners
- 19V022000Electrical System / Software
- 18V463000Structure
- 17V348000Power Train / Axle Assembly / Axle Shaft
- 16V186000Equipment
- 14V778000Vehicle Speed Control / Accelerator Pedal
- 14V660000Suspension / Front / Control Arm / Lower Arm
- 13V518000Exterior Lighting / Turn Signal
- 12V311000Fuel System, Diesel
- 12V080000Engine and Engine Cooling / Engine / Diesel
- 11V551000Structure / Body / Door
- 11V527000Electronic Stability Control (ESC)
- 10V317000Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
- 10V269000Service Brakes, Air / Slack Adjusters / Automatic
- 10V195000Engine and Engine Cooling
22V809000Received . 299 units.
Structure / Critical Fasteners
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
- Consequence, in the NHTSA record
The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
- Remedy, in the NHTSA record
Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
Report filed by Pierce Manufacturing. Manufacturer campaign number 74B323. Owner notification date in the NHTSA record: .
19V022000Received . 994 units.
Electrical System / Software
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
- Consequence, in the NHTSA record
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
- Remedy, in the NHTSA record
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Report filed by Pierce Manufacturing. Manufacturer campaign number 74B295. Owner notification date in the NHTSA record: .
18V463000Received . 17 units.
Structure
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
- Consequence, in the NHTSA record
If the bracket falls, it could strike a person below.
- Remedy, in the NHTSA record
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Report filed by Pierce Manufacturing. Manufacturer campaign number 74B290. Owner notification date in the NHTSA record: .
17V348000Received . 225 units.
Power Train / Axle Assembly / Axle Shaft
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
- Consequence, in the NHTSA record
Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Report filed by Pierce Manufacturing. Manufacturer campaign number 74B283. Owner notification date in the NHTSA record: .
16V186000Received . 36 units.
Equipment
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.
- Consequence, in the NHTSA record
If the flashlight battery pack overheats, it can increase the risk of a fire.
- Remedy, in the NHTSA record
Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74B271.
Report filed by Pierce Manufacturing. Manufacturer campaign number 74B271. Owner notification date in the NHTSA record: .
14V778000Received . 185 units.
Vehicle Speed Control / Accelerator Pedal
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain model year 2008-2011 Quantum fire apparatus manufactured February 21, 2008, to April 25, 2011. The mechanical springs used to return the accelerator pedal to idle after the driver lifts their foot off the pedal may break.
- Consequence, in the NHTSA record
If the springs break, the pedal may not return to idle once the driver lifts their foot off the pedal. This unintended acceleration increases the risk of a crash.
- Remedy, in the NHTSA record
Pierce will notify owners, and dealers will replace the throttle pedal assemblies, free of charge. The recall began on December 23, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B258.
Report filed by Pierce Manufacturing. Manufacturer campaign number 74B258. Owner notification date in the NHTSA record: .
14V660000Received . 135 units.
Suspension / Front / Control Arm / Lower Arm
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
- Consequence, in the NHTSA record
If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
- Remedy, in the NHTSA record
Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.
Report filed by Pierce Manufacturing. Manufacturer campaign number 74B257. Owner notification date in the NHTSA record: .
13V518000Received . 349 units.
Exterior Lighting / Turn Signal
- Defect, in the NHTSA record
Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
- Consequence, in the NHTSA record
The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
- Remedy, in the NHTSA record
Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.
Report filed by Pierce Manufacturing. Manufacturer campaign number 74B244. Owner notification date in the NHTSA record: .
12V311000Received . 313 units.
Fuel System, Diesel
- Defect, in the NHTSA record
Pierce is recalling certain model year 2010-2012 vehicles manufactured from august 28, 2010, through march 27, 2012, equipped with detroit diesel dd13 EPA 2007 and EPA 2010 diesel engines. The pump to rail high pressure fuel line support system used on these engines is sensitive to assembly torque and may be damaged during service work. As a result of other repairs, the line supports may loosen, potentially leading to fuel line cracking and a fuel leak.
- Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source may result in a fire.
- Remedy, in the NHTSA record
Pierce will notify owners, and the high pressure fuel line support system will be replaced by daimler truck north america (dtna) authorized service facilities, free of charge. The safety recall began on july 18, 2012. Owners may contact dtna at 1-800-547-0712 or pierce manufacturing, INC. At 1-920-832-3000.
Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B233. Owner notification date in the NHTSA record: .
12V080000Received . 276 units.
Engine and Engine Cooling / Engine / Diesel
- Defect, in the NHTSA record
Pierce is recalling certain model year 2010-2012 arrow xt, dash cf, quantum and velocity emercency vehicles manufactured from october 13, 2010, through february 8, 2012, and equipped with detroit diesel dd13 EPA 2010 engines. The engine shutdown software normally provided to protect the engine and vehicle may not have been disabled on engines intended for emergency vehicle applications.
- Consequence, in the NHTSA record
If the vehicle operator receives and ignores multiple warnings indicating the need for operator intervention, the engine may shut down unexpectedly. Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.
- Remedy, in the NHTSA record
Pierce will notify owners, and detroit diesel dealers will disable the engine shutdown software, free of charge. Pierce has not provided a notification schedule. Owners may contact pierce at 888-974-3723.
Report filed by PIERCE MANUFACTURING. Owner notification date in the NHTSA record: .
11V551000Received . 59 units.
Structure / Body / Door
- Defect, in the NHTSA record
Pierce manufacturing (pierce) is recalling certain model year 2005, 2008-2011 arrow xt, custom contender, dash, enforcer, impel, quantum, saber, and velocity 75 foot hal (heavy aluminum ladder) fire apparatus bodies vehicles manufactured from may 17,2005, through october 13, 2011, that may be equipped with dual scba cylinder storage compartments. These compartments extend inboard horizontally from the side of the rear body. The scba compartment door latch orientation may have been manufactured incorrectly, allowing the door to accidentally open while the vehicle is in motion. The door may open without warning and without knowledge to the driver.
- Consequence, in the NHTSA record
If the door opens, the scba cylinders may fall out of the compartment and onto the roadway, increasing the risk of a crash or injury to pedestrians.
- Remedy, in the NHTSA record
Pierce dealers will notify owners, and will install a flat reinforcement plate that spans the length of the scba door. This service will be performed free of charge. The safety recall began on december 5, 2011. Owners may contact pierce at 1-920-832-3000.
Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B186. Owner notification date in the NHTSA record: .
11V527000Received . 724 units.
Electronic Stability Control (ESC)
- Defect, in the NHTSA record
Pierce manufacturing (pierce) is recalling certain model year 2007-2011 arrow xtand velocity, model year 2008-2011 custom contender, impel, quantum and model year 2009-2011 saber emergency trucks, equipped with meritor wabco electronic stability control (ESC) modules, manufactured from december 19, 2007, through october 7, 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
- Consequence, in the NHTSA record
If the driver is slow to react during this ESC intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
- Remedy, in the NHTSA record
Pierce is working with meritor wabco and will replace the control module free of charge. The safety recall began on december 16, 2011. Owners may contact meritor wabco at 1-248-435-8001 or pierce at 1-920-832-3000.
Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B226. Owner notification date in the NHTSA record: .
10V317000Received . 45 units.
Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
- Defect, in the NHTSA record
Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, enforcer, impel, quantum, and velocity fire trucks manufactured from october 11, 2006 through june 16, 2010 and equipped with meritor wabco ex225 rear disc brakes and onspot automatic tire chains. The meritor wabco ex225 rear disc brake caliper may interfere with the onspot automatic tire chain brackets. This interference may restrict the caliper from full movement.
- Consequence, in the NHTSA record
If this interference occurs, braking performance may be reduced without warning and a crash may occur.
- Remedy, in the NHTSA record
Dealers will install new automatic tire chain brackets. The new brackets provide additional clearance for the full actuation of the disc brake calipers. This service will be performed free of charge. The safety recall began in july 2010. Owners may contact pierce at 1-920-832-3000.
Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830.
10V269000Received . 14 units.
Service Brakes, Air / Slack Adjusters / Automatic
- Defect, in the NHTSA record
Pierce is recalling certain model year 2009 through 2010 arrow xt, quantum, and velocity emergency vehicles manufactured from august 11, 2009, through may 20, 2010. The rear brake slack adjusters may interfere with the automatic tire chain brackets. The interference occurs at near full stroke of the slack adjusters. Due to the varying automatic slack adjuster movement, the slack adjuster may contact the tire chain bracket.
- Consequence, in the NHTSA record
If this interference occurs, the brake capability may be compromised and a crash may occur without warning.
- Remedy, in the NHTSA record
Dealers will install a new automatic tire chain bracket free of charge. The safety recall is expected to begin during july 2010. Owner may contact pierce at 1-920-832-3000.
Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830. Owner notification date in the NHTSA record: .
10V195000Received . 827 units.
Engine and Engine Cooling
- Defect, in the NHTSA record
Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, lance, quantum, and velocity emergency vehicles manufactured from december 20, 2006, through february 1, 2010, equipped with detroit diesel series 60 engines. The engine may shut down unexpectedly when a diesel particulate filter over temperature condition is detected.
- Consequence, in the NHTSA record
Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.
- Remedy, in the NHTSA record
Owners will be notified by detroit diesel and detroit diesel will repair the vehicles free of charge by reprogramming the engine control logic to illuminate a malfunction indicator light without requesting engine shutdown. Please see daimler trucks' defect report 10e-005. The safety recall began on may 28, 2010. Owners may contact daimler trucks at 1-800-547-0712 or pierce at 1-920-832-3000.
Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2010 Pierce QuantumThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2010 Pierce Quantum: recalls and complaints. https://recallregister.com/vehicle/pierce/quantum/2010/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Pierce Manufacturing
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2010 Pierce Quantum?
- 4,498 units in 15 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Pierce Quantum have for all model years?
- NHTSA lists 46 recall campaigns for the Pierce Quantum, model years 1995 to 2024. 15 of them name the 2010 model year.
- Is an NHTSA investigation of the 2010 Pierce Quantum open?
- The NHTSA investigation file has no investigation that names this model year.