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2016 Pierce Quantum
NHTSA lists 12 recall campaigns for the 2016 Pierce Quantum, covering structure, fuel system, diesel and electrical system, and 0 consumer complaints received since 1995.
No consumer complaints for this model year are in the NHTSA file.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
Filed by Pierce Manufacturing (manufacturer campaign 74B323); components: structure:critical fasteners; equipment:mechanical.
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer service at 1-888-974-3723.
Filed by Pierce Manufacturing (manufacturer campaign Cummins 21E-099).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Filed by Pierce Manufacturing (manufacturer campaign 74B295).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Consequence: If the bracket falls, it could strike a person below.
Remedy: Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Filed by Pierce Manufacturing (manufacturer campaign 74B290).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Quantum, Saber, Velocity, and Commercial emergency vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
Consequence: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Remedy: Pierce has notified owners, and dealers will install a remedy kit, free of charge. The recall began on February 9, 2018. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products at 1-800-533-3569. Pierce's number for this recall is 74B287.
Filed by Pierce Manufacturing (manufacturer campaign 74B287).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Consequence: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 30, 2017. Owners may contact Pierce customer service at 1-414-832-3000.
Filed by Pierce Manufacturing; components: steering:linkages:tie rod assembly; steering.
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2016-2017 Arrow XT, Enforcer, Impel, Quantum, and Velocity fire trucks equipped with Hale Pump Interlock Module Kits. The Hale interlock pressure switch can fail after prolonged exposure to extreme cold temperatures, preventing the fire truck water pump from operating.
Consequence: If the fire truck cannot pump water during a fire emergency, there would be an increased risk of injury.
Remedy: Pierce will notify owners, and Hale Products dealers will replace the interlock modules, free of charge. The recall began on March 24, 2017. Owners may contact Hale customer service at 1-800-533-3569 or Pierce customer service at 1-414-832-3000. Pierce's number for this recall is 74B281.
Filed by Pierce Manufacturing (manufacturer campaign 74B281).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
Consequence: If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.
Filed by Pierce Manufacturing.
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire trucks manufactured June 29, 2015, to June 30, 2016. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This transmission sends power to the wheels of an emergency response vehicle or power to an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.
Consequence: If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
Remedy: Piece will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. The recall began on September 2, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B277.
Filed by Pierce Manufacturing (manufacturer campaign 74B277).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity emergency vehicles manufactured August 4, 2015, to August 24, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
Consequence: If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
Remedy: Pierce will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 16, 2016. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products Customer Service Center at 1-800-533-3569. Pierce's number for this recall is 74B272.
Filed by Pierce Manufacturing (manufacturer campaign 74B272).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.
Consequence: If the flashlight battery pack overheats, it can increase the risk of a fire.
Remedy: Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74B271.
Filed by Pierce Manufacturing (manufacturer campaign 74B271).
Defect, as filed: Pierce Manufacturing (Pierce) is recalling certain model year 2016 Arrow-XT, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire and emergency vehicles manufactured October 13, 2015, to February 9, 2016. The fastener cap over the bearing on the universal joint of the drive shaft may have been improperly tightened.
Consequence: If the cap was not properly tightened, the cap may detach from the vehicle and become a road hazard. Additionally, the universal joint may separate and the vehicle may not be able to be driven, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will check and correct the tightness of all bolts for the universal joint caps, as needed, free of charge. The recall began on March 25, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B270.
Filed by Pierce Manufacturing (manufacturer campaign 74B270).
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
No consumer complaints for this model year are in the NHTSA file.
Investigations
No NHTSA Office of Defects Investigation action in the current file names this model year.
Other Pierce Quantum model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 1995 NHTSA | 1 | 0 | 6,803 |
| 1996 | 2 | 0 | 8,403 |
| 1997 | 2 | 0 | 8,403 |
| 1998 | 2 | 0 | 8,403 |
| 1999 | 4 | 0 | 8,718 |
| 2000 | 5 | 0 | 8,772 |
| 2001 | 4 | 1 | 8,718 |
| 2002 | 5 | 0 | 8,868 |
| 2003 | 5 | 0 | 8,868 |
| 2004 | 6 | 0 | 3,108 |
| 2005 | 5 | 1 | 1,477 |
| 2006 | 5 | 0 | 3,001 |
| 2007 | 9 | 0 | 3,083 |
| 2008 | 13 | 0 | 3,636 |
| 2009 | 13 | 1 | 3,859 |
| 2010 | 15 | 0 | 4,498 |
| 2011 | 12 | 0 | 3,612 |
| 2012 | 10 | 0 | 2,673 |
| 2013 | 9 | 0 | 2,270 |
| 2014 | 8 | 0 | 1,764 |
| 2015 | 13 | 0 | 2,770 |
| 2016 | 12 | 0 | 2,685 |
| 2017 | 8 | 0 | 4,780 |
| 2018 | 6 | 0 | 5,074 |
| 2019 | 5 | 0 | 3,537 |
| 2020 | 4 | 0 | 3,363 |
| 2021 | 4 | 0 | 3,472 |
| 2022 | 2 | 0 | 813 |
| 2023 NHTSA | 1 | 0 | 8 |
| 2024 NHTSA | 1 | 0 | 8 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Pierce Quantum model years · Pierce: 13 model lines
Questions and answers
How many recalls does the 2016 Pierce Quantum have?
12 NHTSA recall campaigns name this model year; the most recent, 22V809000, was reported to NHTSA on 27 Oct 2022 and concerns structure:critical fasteners. Across all model years the Pierce Quantum line has 46 campaigns.
Is there an open NHTSA investigation into the 2016 Pierce Quantum?
No NHTSA investigation in the current file names this model year.
What component do owners of the 2016 Pierce Quantum complain about most?
No complaints for this model year are in the NHTSA file.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.