2010 Mercury Grand Marquis: recalls and complaints
NHTSA lists 2 recall campaigns for the 2010 Mercury Grand Marquis. The newest campaign is 14V704000. NHTSA received the report on 5 Nov 2014. The NHTSA record gives the component Steering / Rack and Pinion / Pinion Shaft. NHTSA has 24 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 14V704000, in the NHTSA record
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 391,888 units in total.
14V704000Received . 36,888 units.
Steering / Rack and Pinion / Pinion Shaft
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
- Consequence, in the NHTSA record
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
- Remedy, in the NHTSA record
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Report filed by Ford Motor Company. Manufacturer campaign number 14S25. Owner notification date in the NHTSA record: .
13V385000Received . 355,000 units.
Steering
- Defect, in the NHTSA record
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
- Consequence, in the NHTSA record
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
- Remedy, in the NHTSA record
Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Report filed by Ford Motor Company. Manufacturer campaign number 13S08. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
24 complaints, 35 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Structure | 5 |
| Steering | 5 |
| Vehicle Speed Control | 3 |
| Electrical System | 3 |
| Equipment | 2 |
| Exterior Lighting | 2 |
| Air Bags | 2 |
| Power Train | 2 |
| Service Brakes | 2 |
| Visibility | 1 |
The table shows the 10 components with the most mentions, of 18.
- Complaints that report a crash
- 6
- Complaints that report a fire
- 0
- Injuries in the complaints
- 4
- Deaths in the complaints
- 0
- Date of the newest complaint
- 22 Oct 2025
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2010 Mercury Grand MarquisThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2010 Mercury Grand Marquis: recalls and complaints. https://recallregister.com/vehicle/mercury/grand-marquis/2010/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Ford Motor Company
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2010 Mercury Grand Marquis?
- 391,888 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mercury Grand Marquis have for all model years?
- NHTSA lists 32 recall campaigns for the Mercury Grand Marquis, model years 1977 to 2011. 2 of them name the 2010 model year.
- Which component do the complaints about the 2010 Mercury Grand Marquis name most often?
- Structure: 5 of 35 component mentions.
- Is an NHTSA investigation of the 2010 Mercury Grand Marquis open?
- The NHTSA investigation file has no investigation that names this model year.