2003 Mercury Grand Marquis: recalls and complaints

NHTSA lists 1 recall campaign for the 2003 Mercury Grand Marquis. The campaign is 15V861000. NHTSA received the report on 22 Dec 2015. The NHTSA record gives the component Exterior Lighting / Headlights. NHTSA has 362 complaints on file for this model year. 6 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on this campaign.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of campaign 15V861000, in the NHTSA record

Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

1 campaign. 296,004 units in total.

15V861000Received 22 Dec 2015. 296,004 units.
Exterior Lighting / Headlights
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
Consequence, in the NHTSA record
A loss of headlights can reduce driver visibility and increase the risk of a crash.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.
Report filed by Ford Motor Company. Manufacturer campaign number 15S39. Owner notification date in the NHTSA record: 14 Apr 2017.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

362 complaints, 449 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

2003 Mercury Grand Marquis
All 2003 vehicles

2003 Mercury Grand Marquis: complaints by component, per 1,000 component mentions
Component	2003 Grand Marquis	All 2003 vehicles	Grand Marquis, all years	Mentions
Exterior Lighting	465.5	34.6	188.7	209
Electrical System	115.8	122.8	112.2	52
Suspension	62.4	59	37.5	28
Steering	62.4	48.1	73.8	28
Vehicle Speed Control	60.1	41.3	92.6	27
Engine and Engine Cooling	29	74.5	94.2	13
Power Train	29	118.5	48	13
Air Bags	24.5	83.7	50	11
Wheels	22.3	10.9	7.3	10
Structure	20	64.3	30.1	9

The table shows the 10 components with the most mentions, of 24.

Complaints that report a crash: 22
Complaints that report a fire: 2
Injuries in the complaints: 14
Deaths in the complaints: 0
Date of the newest complaint: 14 May 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2003 Mercury Grand Marquis, by the year NHTSA received them. The largest year is 2014, with 42 complaints.

Investigations

NHTSA investigations that name the 2003 Mercury Grand Marquis
Number	Type	Subject	Component	Opened	Closed	Campaign
PE15028	Preliminary evaluation	Loss of headlights	Exterior Lighting	10 Aug 2015	8 Jan 2016	15V861000
DP15002	Defect petition	Loss of headlamp/exterior lighting	Exterior Lighting	1 Apr 2015	11 Aug 2015
PE08066	Preliminary evaluation	LOSS OF HEADLIGHT FUNCTION	Exterior Lighting / Headlights	26 Nov 2008	24 Mar 2009
DP05005	Defect petition	SPARK PLUG EJECTION FROM CYLINDER HEAD	Engine and Engine Cooling / Engine	22 Sep 2005	4 Jan 2006
PE04010	Preliminary evaluation	REAR AXLE FRACTURE	Power Train / Axle Assembly / Axle Shaft	22 Jan 2004	8 Jul 2004	04V328000
PE03009	Preliminary evaluation	FRACTURE OF THE STEEL WHEEL RIM	Wheels	25 Feb 2003	8 Aug 2003	03V279000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2003 Mercury Grand MarquisThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2003 Mercury Grand Marquis: recalls and complaints. https://recallregister.com/vehicle/mercury/grand-marquis/2003/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Ford Motor Company

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2003 Mercury Grand Marquis?: 296,004 units in 1 campaign. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercury Grand Marquis have for all model years?: NHTSA lists 32 recall campaigns for the Mercury Grand Marquis, model years 1977 to 2011. 1 of them names the 2003 model year.
Which component do the complaints about the 2003 Mercury Grand Marquis name most often?: Exterior Lighting: 209 of 449 component mentions, or 465.5 per 1,000. For all 2003 vehicles the figure is 34.6 per 1,000.
Is an NHTSA investigation of the 2003 Mercury Grand Marquis open?: No. Each of the 6 investigations that name this model year has a closing date in the NHTSA file.