2014 Mercedes-Benz S550: recalls and complaints

NHTSA lists 5 recall campaigns for the 2014 Mercedes-Benz S550. The newest campaign is 23V854000. NHTSA received the report on 15 Dec 2023. The NHTSA record gives the component Structure / Body / Roof and Pillars. NHTSA has 24 complaints on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 23V854000, in the NHTSA record

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 42,658 units in total.

23V85400015 Dec 2023Structure / Body / Roof and Pillars
21V19700019 Mar 2021Structure / Body / Roof and Pillars
19V7870001 Nov 2019Communication
16V89900014 Dec 2016Steering / Electric Power Assist System
13V57600020 Nov 2013Seat Belts / Front / Anchorage

23V854000Received 15 Dec 2023. 2,976 units.
Structure / Body / Roof and Pillars
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence, in the NHTSA record
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 22 Mar 2024.
21V197000Received 19 Mar 2021. 15,096 units.
Structure / Body / Roof and Pillars
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Consequence, in the NHTSA record
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy, in the NHTSA record
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021070010. Owner notification date in the NHTSA record: 3 Sep 2021.
19V787000Received 1 Nov 2019. 24,226 units.
Communication
Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence, in the NHTSA record
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy, in the NHTSA record
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019120008. Owner notification date in the NHTSA record: 23 Dec 2019.
16V899000Received 14 Dec 2016. 70 units.
Steering / Electric Power Assist System
Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
Consequence, in the NHTSA record
If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: 13 Oct 2017.
13V576000Received 20 Nov 2013. 290 units.
Seat Belts / Front / Anchorage
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2014 S550 vehicles manufactured April 11, 2013, through October 14, 2013. In the affected vehicles, the front seat belt anchor might not be installed correctly allowing it to come loose in a crash.
Consequence, in the NHTSA record
If the seat belt anchor comes loose, in the event of a crash, the occupant may not be properly secured, increasing the risk of injury.
Remedy, in the NHTSA record
Mercedes-Benz will notify owners, and dealers will inspect and correct the front seat belt anchor fitting, as necessary, free of charge. The recall began on December 20, 2013. Owners may contact Mercedes-Benz at 1-800-367-6372. Mercedes-Benz's recall number is 2013110008.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2013110008. Owner notification date in the NHTSA record: 20 Dec 2013.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

24 complaints, 36 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2014 Mercedes-Benz S550: component mentions in complaints
Component		Mentions
Unknown or Other		4
Steering		3
Air Bags		2
Fuel/Propulsion System		2
Visibility/Wiper		2
Service Brakes		2
Power Train		2
Visibility		2
Suspension		2
Forward Collision Avoidance		2

The table shows the 10 components with the most mentions, of 22.

Complaints that report a crash: 4
Complaints that report a fire: 0
Injuries in the complaints: 2
Deaths in the complaints: 0
Date of the newest complaint: 24 Oct 2025

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2014 Mercedes-Benz S550, by the year NHTSA received them. The largest year is 2015, with 4 complaints.

Investigations

NHTSA investigations that name the 2014 Mercedes-Benz S550
Number	Type	Subject	Component	Opened	Closed	Campaign
PE21001	Preliminary evaluation	Front Roof Panel Detachment	Structure / Body / Roof and Pillars	8 Jan 2021	14 Oct 2021	21V197000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

20070
20080
20100
20112
20122
20130
20145
20155
20165
201710

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Follow by RSS:Mercedes Benz recallsVehicle recalls

Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2014 Mercedes-Benz S550The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2014 Mercedes-Benz S550: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/s550/2014/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Mercedes-Benz USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2014 Mercedes-Benz S550?: 42,658 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz S550 have for all model years?: NHTSA lists 15 recall campaigns for the Mercedes-Benz S550, model years 2007 to 2017. 5 of them name the 2014 model year.
Which component do the complaints about the 2014 Mercedes-Benz S550 name most often?: Unknown or Other: 4 of 36 component mentions.
Is an NHTSA investigation of the 2014 Mercedes-Benz S550 open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.