2016 Mercedes-Benz S550: recalls and complaints
NHTSA lists 5 recall campaigns for the 2016 Mercedes-Benz S550. The newest campaign is 23V854000. NHTSA received the report on 15 Dec 2023. The NHTSA record gives the component Structure / Body / Roof and Pillars. NHTSA has 15 complaints on file for this model year. 2 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 23V854000, in the NHTSA record
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
5 campaigns, newest first. 43,966 units in total.
- 23V854000Structure / Body / Roof and Pillars
- 21V197000Structure / Body / Roof and Pillars
- 19V787000Communication
- 16V829000Seat Belts
- 16V760000Exterior Lighting / Headlights
23V854000Received . 2,976 units.
Structure / Body / Roof and Pillars
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
- Consequence, in the NHTSA record
A detached roof panel can become a road hazard, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: .
21V197000Received . 15,096 units.
Structure / Body / Roof and Pillars
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
- Consequence, in the NHTSA record
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
- Remedy, in the NHTSA record
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021070010. Owner notification date in the NHTSA record: .
19V787000Received . 24,226 units.
Communication
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
- Consequence, in the NHTSA record
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Remedy, in the NHTSA record
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019120008. Owner notification date in the NHTSA record: .
16V829000Received . 672 units.
Seat Belts
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S63 AMG Coupe, S65 AMG Coupe, S550 Coupe 4Matic, S63 AMG 4Matic Convertible, and S550 Convertible vehicles manufactured June 29, 2015, to March 15, 2016. The seat belt extenders on the affected vehicles may not retract as intended and may potentially break the event of a crash.
- Consequence, in the NHTSA record
In the event of a crash, if the seat belt extender does not retract and/or the extender breaks, the seat occupant may not be properly restrained, increasing their risk of injury.
- Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will update the control unit software, free of charge. The recall is expected to begin in mid-December 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2016110006. Owner notification date in the NHTSA record: .
16V760000Received . 996 units.
Exterior Lighting / Headlights
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S550 Coupe 4MATIC, S63 AMG Coupe 4MATIC, S65 AMG Coupe and S63 AMG Convertible 4Matic vehicles manufactured September 3, 2015, to February 4, 2016. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence, in the NHTSA record
If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.
- Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2016100004. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
15 complaints, 18 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Unknown or Other | 6 |
| Structure | 3 |
| Tires | 3 |
| Seat Belts | 2 |
| Visibility/Wiper | 1 |
| Electrical System | 1 |
| Engine | 1 |
| Steering | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 0
- Injuries in the complaints
- 1
- Deaths in the complaints
- 0
- Date of the newest complaint
- 14 Oct 2025
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| DP22005 | Defect petition | Pedestrian alert sounds | Electrical System / Propulsion System | 27 Jan 2023 | 7 Aug 2023 | 22V063000 |
| PE21001 | Preliminary evaluation | Front Roof Panel Detachment | Structure / Body / Roof and Pillars | 8 Jan 2021 | 14 Oct 2021 | 21V197000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Mercedes Benz recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2016 Mercedes-Benz S550The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2016 Mercedes-Benz S550: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/s550/2016/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Mercedes-Benz USA, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2016 Mercedes-Benz S550?
- 43,966 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mercedes-Benz S550 have for all model years?
- NHTSA lists 15 recall campaigns for the Mercedes-Benz S550, model years 2007 to 2017. 5 of them name the 2016 model year.
- Which component do the complaints about the 2016 Mercedes-Benz S550 name most often?
- Unknown or Other: 6 of 18 component mentions.
- Is an NHTSA investigation of the 2016 Mercedes-Benz S550 open?
- No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.