2019 Mercedes-Benz GLS 450: recalls and complaints
NHTSA lists 2 recall campaigns for the 2019 Mercedes-Benz GLS 450. The newest campaign is 24V207000. NHTSA received the report on 15 Mar 2024. The NHTSA record gives the component Electrical System / Wiring. NHTSA has 20 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 24V207000, in the NHTSA record
Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 358,742 units in total.
24V207000Received . 116,020 units.
Electrical System / Wiring
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
- Consequence, in the NHTSA record
An overheated ground connection can increase the risk of a fire.
- Remedy, in the NHTSA record
Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2024040002. Owner notification date in the NHTSA record: .
22V365000Received . 242,722 units.
Electrical System / Software
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Consequence, in the NHTSA record
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy, in the NHTSA record
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
20 complaints, 25 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Unknown or Other | 5 |
| Engine and Engine Cooling | 3 |
| Power Train | 3 |
| Back Over Prevention | 2 |
| Structure | 2 |
| Electrical System | 2 |
| Suspension | 2 |
| Engine | 2 |
| Tires | 1 |
| Service Brakes | 1 |
The table shows the 10 components with the most mentions, of 12.
- Complaints that report a crash
- 0
- Complaints that report a fire
- 1
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 2 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2019 Mercedes-Benz GLS 450The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2019 Mercedes-Benz GLS 450: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/gls-450/2019/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Mercedes-Benz USA, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2019 Mercedes-Benz GLS 450?
- 358,742 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mercedes-Benz GLS 450 have for all model years?
- NHTSA lists 21 recall campaigns for the Mercedes-Benz GLS 450, model years 2018 to 2020. 2 of them name the 2019 model year.
- Which component do the complaints about the 2019 Mercedes-Benz GLS 450 name most often?
- Unknown or Other: 5 of 25 component mentions.
- Is an NHTSA investigation of the 2019 Mercedes-Benz GLS 450 open?
- The NHTSA investigation file has no investigation that names this model year.